Such a shame one time card all brands and car hire has been removed. Cant filter accommodation board now, only given flights standard many not with bags. Much less choice keep saying temporary paused... Voir plus
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Very simple to apply, app is great and easy to use and had no issues using the card paying for our hotel. Great customer service, timely reminders about upcoming payments. Overall a really good experi... Voir plus
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This app has given us something far more valuable than a way to pay for our trips — it has given us the chance to live in the moment and make memories now. Life is precious, and we never know what... Voir plus
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Love love love this app The 5 star experience was a delight you made possible. Will definitely be sharing with others so that they too can experience same affordably. Thank you so much ❤️❤️😘😘😘
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À propos de l'entreprise
Écrit par l'entreprise
Travel with financial flexibility with Vuelo. Spread the cost over interest free instalments.
Coordonnées de contact
222 Regent Street, W1B 5TR, London, Royaume-Uni
- +44 20 4587 9437
- support@getvuelo.com
- getvuelo.com
4,4
Excellent
574 avis
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Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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Réponse de Vuelo
Thanks so much, Caress 💜 We’re really glad you found Vuelo easy to book with and easy to pay.
That’s exactly the kind of simple experience we want to create. Thanks for taking the time to leave us a review!
Using Vuelo allowed me to spread the…
Using Vuelo allowed me to spread the cost of my accommodation whilst visiting family absolutely love the app and the people behind it many thanks, Stuart
8 mai 2026
Avis spontané
Réponse de Vuelo
Thanks so much, Stuart 💜
We love hearing that Vuelo helped make your family trip more manageable. Spreading the cost should make travelling feel easier, not harder, so it’s great to know it worked well for you.
More than just an App
This app has given us something far more valuable than a way to pay for our trips — it has given us the chance to live in the moment and make memories now.
Life is precious, and we never know what tomorrow holds. We can spend our lives waiting for “later,” or we can make the most of the moments we have today.
Being able to pay in manageable instalments has made experiences possible that we may otherwise have had to postpone. Every trip, every laugh, every new place and every family memory is something we will treasure forever.
Thank you for helping us choose memories over “someday.” Life is for living. ❤️✈️🌍
4 août 2026
Avis spontané
Réponse de Vuelo
This is such a lovely message, Melini 💜 Travel really is about the moments and memories we get to create along the way, so we’re incredibly happy Vuelo has helped make some of those experiences possible for you.
Thank you for taking the time to share this with us.
Flawless booking experience coupled…
Flawless booking experience coupled with flexible payment plans! Vuelo is just fantastic!
1 septembre 2026
Avis spontané
Réponse de Vuelo
Thank you so much!
We’re really pleased you had a smooth booking experience and found the flexible payment options useful.
Here’s to many more trips ahead ✈️
I am not sure why Vuelo has taken away…
I am not sure why Vuelo has taken away the option for a one time payment card yet using their search for flights is not cost effective and very limited choices. Please Vuelo, bring back the one time card payment option or at least broaden the choices.
1 septembre 2026
Avis spontané
Réponse de Vuelo
Thanks for the feedback, Victor. We completely understand where you’re coming from.
The One Time Card isn’t currently available, and we appreciate that this changes the way some customers prefer to use Vuelo. We’re continuing to improve the flight experience and expand the options available in-app.
We’d really value the chance to understand what you’re finding limited or less cost-effective. Please drop us a message at support@getvuelo.com so the team can take a closer look.
Vuelo, thank you
Vuelo, thank you. All of my holidays will be booked through Vuelo going forward.
29 août 2026
Avis spontané
Réponse de Vuelo
Thank you, this really means a lot to us. Looking forward to being part of your future travels 💜
Super convenient
Easy to find flights and compare and super easy to book including good options for payment plans
29 août 2026
Avis spontané
Réponse de Vuelo
Thanks Lucy, really glad comparing flights was easy and that the payment plans worked well for you too 💜
Confusing, and ultimately failed, flight booking experience
Really poor experience trying to book a flight from London to Melbourne (Australia). It kept defaulting to Melbourne, Florida so I’d have to start the search again. Melbourne Tullamarine MEL comes up as ‘Greater Geelong’ which is geographically correct, but not the airport name. There is also no filtering option when results are eventually returned, so you can’t find a preferred airline or departure/arrival time. Given there are several airports to depart from in London, it would be helpful to be able to select a few to compare prices and travel time. It also returned a direct flight from Heathrow to Melbourne, which is strange as that route doesn’t exist yet, I wish!
All in all, confusing and diminished my trust in the app, won’t be using it for this trip. Great idea, but too many issues to part with my cash for now.
26 août 2026
Avis spontané
Réponse de Vuelo
Thanks for taking the time to write this out in such detail, it's genuinely useful. Sorry the search let you down here, the points you've raised around airport naming, filtering, and that Heathrow to Melbourne result all sound like real issues rather than one off glitches, and we'll get these passed to the team. Feel free to chat with us on the app if you'd like to try again for this trip, or email us at support@getvuelo.com if you'd prefer.
Great app
Great app, very user friendly. Easy to make a booking in seconds and hassle free. I booked by latest flights via the app and very happy with the process.
26 août 2026
Avis spontané
Réponse de Vuelo
Thanks Helene, so glad booking your flight was quick and hassle free. Really pleased to hear you had a great experience 💜
Réponse de Vuelo
Thanks Jamal, glad you found it quick and easy to navigate 💜
Very easy to book at affordable prices
Very easy to book at affordable prices. I asked a question about itinerary and got a response straight away too
22 août 2026
Avis spontané
Réponse de Vuelo
Thanks Rachel, really glad booking felt easy and affordable, and that you got a quick answer when you asked about your itinerary 💜
Although in th end i managed to get a…
Although in th end i managed to get a flight, the app was playing up a lot. I would get a flight schedule and when trying to procede it would take money from my account then cqncel my order. Plus the auto customer care does not respond on time
18 août 2026
Avis spontané
Réponse de Vuelo
Hi George, sorry to hear the app gave you trouble before your flight came through, and that our support didn't get back to you quickly enough. If an order doesn't go through, any payment shown should only be a temporary hold rather than an actual charge, but we'd like to check this properly on your account rather than assume. Please email us at support@getvuelo.com with your order details so we can take a closer look.
Réponse de Vuelo
Thanks Zaphania, really glad it's been coming in handy so far 💜
Réponse de Vuelo
Thanks, Mr Khamis, glad to hear you're finding everything easy to use 💜
Very easy to excellent service find a good ticket and…
Very easy to find a good ticket and split the payment as you wish very quick with confirmation email excellent service
13 août 2026
Avis spontané
Réponse de Vuelo
Thanks for the great feedback! Really pleased to hear finding a ticket and splitting the payment your way was quick and easy, and that the confirmation email came through fast too 💜
After coming across Vuelo me and my…
After coming across Vuelo me and my family were so excited thinking we had finally come across an app were we could book a last minute deal for somewhere weeve always wanted to go and then after looking closely there’s no one time card so we have got rid of the app and won’t be using as the other services available are not what we are after. Very very disappointing
13 août 2026
Avis spontané
Réponse de Vuelo
Hi Danielle, sorry to hear Vuelo wasn't the right fit for what you and your family needed. The one time card is actually temporarily paused while we work on improving functionality and options for customers, and we're keen to get it back up and running. Thanks for taking the time to share this, it's really useful feedback for the team. If you'd like to tell us more, please drop us a line at support@getvuelo.com.
Good so far it was quick to find…
Good so far it was quick to find flights and package suites me
8 août 2026
Avis spontané
Réponse de Vuelo
Really glad to hear the booking experience has been smooth and you found flights and a package that works for you. That's exactly what we want to hear. If you ever need anything along the way, our team is always here at support@getvuelo.com 💜
This company is providing an invaluable…
This company is providing an invaluable service in times of emergency .
7 août 2026
Avis spontané
Réponse de Vuelo
Thanks so much for the kind words! So glad we could be there to help when it mattered most. Always here whenever you need us. 💜
As always perfect booking experience
As always perfect booking experience - so handy to be able to pay in instalments. I would highly recommend Vuelo!
7 août 2026
Avis spontané
Réponse de Vuelo
Thanks so much for the kind words! Lovely to hear the booking experience felt perfect once again, and that being able to pay in instalments has been so handy. Wishing you many more great trips ahead. 💜
Réponse de Vuelo
Thanks so much for the kind words! Made our day hearing that Vuelo has become something you couldn't live without. Always here whenever you're ready for the next trip. 💜
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