Catch Avis 

Réponse de Catch

26 août 2026

Thanks Craig, really appreciate this. Great to hear the information on the fishery and being able to see swim availability makes planning your session that bit easier.

And getting your favourite spot booked before you arrive is always a bonus 🎣

Réponse de Catch

24 août 2026

Thanks Andy, we appreciate the feedback.

Just to clarify, many fisheries on Catch do offer concessionary tickets, including options for pensioners and other groups, but all ticket types and prices are set directly by the individual venue rather than by Catch.

The additional booking fee is for using the Catch booking service, although anglers who book regularly can remove booking fees with a Catch subscription.

Thanks for raising it with us 🎣

Réponse de Catch

24 août 2026

Thanks Stevie, really appreciate this. Great to hear Marie made everything easy and was there when you needed a hand.

We’ll make sure she sees your comments. Thanks for the support and recommendation 🎣

Réponse de Catch

24 août 2026

Thanks Mitchell, that’s incredibly kind of you to say. We’re really pleased Sandy was able to get everything sorted so quickly for you, especially on a Sunday evening.

We’ll make sure she sees your lovely comments. Wishing you all the very best with the operation and recovery, and hopefully it won’t be too long before you’re back on the bank 🎣

Réponse de Catch

22 août 2026

Thanks Jared, we understand where you’re coming from — nobody wants fishing to become more expensive.

The booking fee helps cover the cost of running the platform, payment processing and the support team that helps anglers when bookings need changing or sorting out. We also offer Catch Lite for anglers who book regularly, which removes booking fees altogether.

We do appreciate the honest feedback 🎣

Réponse de Catch

22 août 2026

Hi Charlie, we’re sorry to see the 2-star review, but there isn’t enough information here for us to understand what has happened.

If the issue relates to the lake or your experience at the fishery, that wouldn’t be a fair reflection of the Catch booking service itself, as the venues are independently operated.

Please email support@gocatch.fish with your booking details and the reason you’re requesting a refund. Our team will look into it with the fishery and, if a refund is approved under the venue’s terms, they’ll get it sorted for you.

We’d really appreciate you reviewing your rating of Catch once we’ve had the opportunity to help 🎣

Réponse de Catch

22 août 2026

Thanks Mark, glad to hear you’re still finding Catch easy to use and book through.

We’re always working to keep a strong choice of fisheries on the platform, so we appreciate the feedback about some local lakes no longer appearing.

Thanks for sticking with us 🎣

Réponse de Catch

20 août 2026

Thanks for taking the time to explain what happened, Trevor. We’re sorry your visit was made uncomfortable, especially with your grandsons there.

From what you’ve described, your issue is with the fishery and how you were spoken to on the day rather than with Catch itself. The fishery controls its own rules, venue information and on-site management, so we’ll raise your comments with them and ask them to review the wording and information shown on their listing.

You’ve also mentioned that the Catch app worked and your booking went through correctly, so we would really appreciate it if you could reconsider the 1-star rating for Catch, as Trustpilot reviews here are specifically about your experience using our service.

Either way, we’ll make sure the fishery sees your feedback. Thanks again for raising it with us 🎣

Réponse de Catch

19 août 2026

Thanks Diane, great to hear you found it simple to choose your fishing and get booked.

Really appreciate the review 🎣

Réponse de Catch

19 août 2026

Thanks Benjamin, really appreciate this. Great to hear the team were able to jump in quickly, understand what you needed and save you some hassle.

That’s exactly what our support team is there for. Thanks for the recommendation 🎣

Réponse de Catch

18 août 2026

Thanks for the feedback, Jono. Sorry to hear you found the booking process frustrating, especially when you’d already selected the lake you wanted.

Your point about the other lakes appearing at the top of the page is useful feedback, and we’ll take a look at how that journey can be made clearer. Catch should make booking fishing easier, not more complicated.

We appreciate you taking the time to explain what didn’t work for you 🎣

Réponse de Catch

18 août 2026

Thanks Craig, really appreciate that. Great to hear you had a good experience with our support team 🎣

Réponse de Catch

16 août 2026

Thanks Andrew, great to hear you found the site easy to get around and booking your sessions straightforward.

Really appreciate the review 🎣

Réponse de Catch

16 août 2026

Thanks Christopher, great to hear you’re finding it so easy to get your fishing booked through Catch.

Really appreciate the review 🎣

Réponse de Catch

14 août 2026

Thanks Gary, really appreciate you taking the time to say this.

Marie and the rest of the team work hard to make sure anglers get clear, helpful support when they need it, so it’s great to hear she looked after you so well.

We’ll make sure your comments are passed on to her 🎣

Réponse de Catch

14 août 2026

Thanks Al, great to hear you’re finding the app useful both for planning your trips and getting booked on.
Really appreciate the review 🎣

Réponse de Catch

14 août 2026

Thanks Martyn, and especially for mentioning Marie. I’m really glad she was able to get everything sorted for you and help with the other issue before you gave up on the booking.

We’ll make sure your kind words are passed on to her. Really appreciate the review 🎣

Réponse de Catch

13 août 2026

Thanks Dean, really appreciate this. Great to hear the team were able to get your booking changed so quickly and make the whole process easy for you.

Hope the session goes just as smoothly 🎣

Réponse de Catch

11 août 2026

Thanks Ed, great to hear you found Catch easy to use.

Really appreciate the 5-star review 🎣