We’ve just purchased our first caravan from Grathams at Retford, Coachman VIP 575. The service from start to finish has been excellent. Huge thank you to Christian who has supported us at every step a... Voir plus
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Yesterday the Retford branch fitted a replacement awning light under warranty to our caravan. We had also discovered only that morning that a panel on the shower door had disengaged itself from the s... Voir plus
Needed a specific tap at short notice, having been let down by another supplier (the wrong type had been sent). Checked online that it was available. Called to confirm I would get it the next day. Ver... Voir plus
Re writing my review my partner bought a motorhome from yourself and we have had nothing from problem to problem first the air con went 2nd had a leak from the sink in the bathroom third the door isn’... Voir plus
À propos de l'entreprise
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Demande des avis aux clients
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A répondu à 5 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Cadac BBQ order
Ordered a Cadac BBQ online, the price was good, the ordering process was easy and the delivery was prompt, they also provided a tracking code.
Excellent service by Amanda in spares and accessories
Excellent service will definitely recommend and use again.
Delivered on time as promised!!!!. I wasn't sure about a few things so rang and a lovely lady named Amanda answered and was extremely helpful in sorting my query.
Thank you Amanda !!!!!!!!!!!
Easy ordering site super fast delivery
Easy ordering site super fast delivery
Best price I could find online and quick delivery
Best price I could find online, I had several items in my order and everything arrived about 20 hours after I placed my order - I’d say that’s hard to beat, very impressive
First class service
First class service.
Item arrived on time and well packaged by Amanda.
Would definitely use again.
All round good experience
The price was very competitive and the online store very easy to use. Enquiring about delivery received a prompt reply with a positive answer. Order arrived within promised delivery time.
Excellent service from the sales team…
Excellent service from the sales team extremely Knowledgeable and helpful. Excellent handover including a great video explaining everything with the caravan.Excellent after sales fantastic customer service would highly recommend.
When you wished you didn’t need a part.
There are times when you really don’t want to contact or buy from a company and for me it was this time with Grantham’s. It’s because we had a little ding and needed a part and thank goodness Grantham’s website and search process was so easy to deal with, the stress was already soaring as you can imagine.
So if you unfortunately need a part to put your pride and joy back together, check here first. Easy user friendly website and fast delivery. Almost like the ding never happened.
Recently bought a used caravan
Recently bought a used caravan from these at the Retford branch, honestly couldnt recommend them enough, looked at a few caravans and they knew everything about each one, nothing was to much. Picked our new to us caravan up at the weekend and everything was perfect, weekly updates about what was going off and to top it off a free night away with any caravan bought. Also bought a hitch cover from these and seem really good quality. Highly recommended!!!
Super fast delivery exactly what I…
Super fast delivery exactly what I needed great selection of caravan items
Replacement awning light
Needed a replacement awning light for my Swift caravan. Grantham's confirmed which one I needed, I placed the order and it came within a couple of days. Great service, thank you, and now I can see in my awning again 😀
Professional service on phone and online
Great Service & Grantham Retford
Had some minor issues with my Van since purchasing from Grantham Retford. That said they’ve bent over backwards to find a solution in all instances and continue to do so. A great Family run firm with a special shout out to Sheila. Definitely worth a visit.
Great price with an added discount on…
Great price with an added discount on my new porch awning, quick delivery and excellent communication. Would recommend.
Grantham’s great service has a great selection and I…
Grantham’s has a great selection and I was amazed at the speedy delivery
Fantastic service
Fantastic service - as always. Ordered online and delivered within a couple of days!
Contacted via Web site Sent a photo and…
Contacted via Web site Sent a photo and description of part they identified part. Very quick and easy to use.
Excellent service
Ian was very helpful from start to finish with our purchase. He organised a lovely site for us to stay overnight to make handover easier! All at Grantham’s were very friendly and helpful would highly recommend.
Slow and time consuming
Simple product with a simple problem that is taking weeks to resolve.
Customer support turn around of over a week between emails and then given the wrong returns label that would end up with the parcel to be returned instead sent back to me.
No apparent returns process.
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