Groomie.Club represents excellent products and I am learning, additionally, excellent Customer Service. I am amidst the resolution of my Groomie shaver being replaced as it has ceased to charge. Up... Voir plus
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Lisez les avis des autres
Warning Warning this company signs you up without you knowing for auto ship of razers every 6 weeks for $30 and the shaver does not shave well at all know matter how many times you go over the area it... Voir plus
Beware. First off this is a subscription service disguised as shaver company. They automatically subscribe you without your consent. Then the shaver is nothing special especially the fact the its p... Voir plus
As a loyal customer 18 months ago I ordered back up heads for my shaver didn't need until recently opened package to my surprise wrong heads I had ordered I contacted a rep and she made my day I wasn... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Groomie is a modern men’s grooming brand focused on high performance shaving and skin care solutions for head, face, and body. Best known for the BaldiePro electric shaver, Groomie designs tools and products that help men achieve smooth, comfortable results without the irritation commonly associated with traditional razors. Our grooming system includes electric rotary shavers, replacement blade subscriptions, pre shave oil, shave gel, aftershave, aloe serum, and other skin supportive essentials designed to protect and maintain healthy looking skin. Whether you shave your head daily, maintain facial hair, or groom your body, Groomie provides a simple, effective routine built for real life. We serve men at every stage, from those newly embracing a shaved head to experienced shavers seeking convenience and consistency. Our mission is to make shaving faster, cleaner, and easier with thoughtfully designed tools and skin care products that work together. Groomie is committed to quality, transparency, and helping men feel confident in their appearance every day!
Coordonnées de contact
Etats-Unis
- groomie.club
3,2
Moyen
337 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 29 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Great customer service and fast response
Great customer service and fast response
28 mai 2026
Avis spontané
Réponse de groomie.club
Thank you so much for the kind words — this really means a lot to us!
We’re glad you’re enjoying your Groomie, and we appreciate you taking the time to share your experience.
Welcome to the Groomie family 🙂
Accurate quick responsive and did what…
Accurate quick responsive and did what I needed.
27 mai 2026
Avis spontané
Réponse de groomie.club
This made our day — thank you!
We’re so glad to hear you’re loving your Groomie. That’s exactly the experience we’re aiming for.
Really appreciate you being part of the community.
Good luck trying to cancel
Good luck trying to cancel the never ending $180+ per year. Just going to have to get a new credit card and report this as fraud. All of the good reviews are because those are from subscribers that are stuck also, but they get a discount.
27 mai 2026
Avis spontané
Réponse de groomie.club
Hi — we really appreciate you sharing this, and we’re sorry this felt confusing.
The last thing we ever want is for someone to feel surprised by a charge or unsure about their subscription. That’s definitely not the experience we aim for.
We’d love to take a closer look at your account and make sure everything is fully sorted out — whether that’s confirming cancellation, reviewing charges, or helping with a refund if needed.
If you’re open to it, reach out to us at support@groomie.club with your order email and we’ll take care of this right away.
Best,
Groomie Support
Quick and easy response.
27 mai 2026
Avis spontané
Réponse de groomie.club
Thank you so much for the kind words — this really means a lot to us!
We’re glad you’re enjoying your Groomie, and we appreciate you taking the time to share your experience.
Welcome to the Groomie family 🙂
They are very helpful
They are very helpful. Answered my questions and confirmation quickly.
26 mai 2026
Avis spontané
Réponse de groomie.club
Thank you so much for the kind words — this really means a lot to us!
We’re glad you’re enjoying your Groomie, and we appreciate you taking the time to share your experience.
Welcome to the Groomie family 🙂
Réponse de groomie.club
Love hearing this — thank you for sharing!
We put a lot of focus into making Groomie simple, smooth, and easy to use, so it’s great to hear it’s delivering for you.
Appreciate you being part of Groomie!
Réponse de groomie.club
Thank you so much for the kind words — this really means a lot to us!
We’re glad you’re enjoying your Groomie, and we appreciate you taking the time to share your experience.
Welcome to the Groomie family 🙂
The only thing I could say that would…
The only thing I could say that would be better was to talk to someone live.
22 mai 2026
Avis spontané
Réponse de groomie.club
Thank you for your feedback!
The customer service is ideal.
22 mai 2026
Avis spontané
Réponse de groomie.club
Thank you so much for the kind words — this really means a lot to us!
We’re glad you’re enjoying your Groomie, and we appreciate you taking the time to share your experience.
Welcome to the Groomie family 🙂
It would have been helpful if someone…
It would have been helpful if someone had told me that the product was out of stock and the delivery was going to be delayed, I could have made other arrangements to receive my order
21 mai 2026
Avis spontané
Réponse de groomie.club
Thank you for your feedback!
Disgraceful and Scum
Sent me something when they weren't supposed to, decided to charge me. I dispute it first day get refund, they say they refunded it. The bank decides a whole month to let them keep my money which they definitely stolen. This company is going to get everything that comes to them and I'm going to make it happen.
15 mai 2026
Avis spontané
Réponse de groomie.club
Hi — we really appreciate you sharing this, and we’re sorry this felt confusing.
The last thing we ever want is for someone to feel surprised by a charge or unsure about their subscription. That’s definitely not the experience we aim for.
We’d love to take a closer look at your account and make sure everything is fully sorted out — whether that’s confirming cancellation, reviewing charges, or helping with a refund if needed.
If you’re open to it, reach out to us at support@groomie.club with your order email and we’ll take care of this right away.
Best,
Groomie Support
-10 Stars/impossible to cancel unwanted subscription
If it had negative stars, I would give it a -10. They trick you into a subscription and then it takes an act of Congress to cancel the subscription.
My suggestion is stay away, do NOT fall into their trap.
12 mai 2026
Avis spontané
Réponse de groomie.club
Hi — we really appreciate you sharing this, and we’re sorry this felt confusing.
The last thing we ever want is for someone to feel surprised by a charge or unsure about their subscription. That’s definitely not the experience we aim for.
We’d love to take a closer look at your account and make sure everything is fully sorted out — whether that’s confirming cancellation, reviewing charges, or helping with a refund if needed.
If you’re open to it, reach out to us at support@groomie.club with your order email and we’ll take care of this right away.
Best,
Groomie Support
Réponse de groomie.club
Love hearing this — thank you for sharing!
We put a lot of focus into making Groomie simple, smooth, and easy to use, so it’s great to hear it’s delivering for you.
Appreciate you being part of Groomie!
Canceling this subscription is near…
Canceling this subscription is near impossible. The company is not clear upon purchase that you are signing into an agreement for replacement razors every 6 weeks. I could not find a phone number anywhere and attempted to cancel through their online contact form. Now I have instructed my credit card company to file a dispute for three charges after I canceled.
28 décembre 2025
Avis spontané
Réponse de groomie.club
Hi — we’re really sorry to hear this, and we understand how frustrating this must feel.
We take concerns like this seriously, and this isn’t the experience we want anyone to have with Groomie.
We’d really appreciate the chance to look into your account and make sure everything is handled properly. If something went wrong, we’ll fix it.
If you’re open to it, reach out to us at support@groomie.club with your order details and we’ll take care of this directly.
We’re here to help.
Best,
Groomie Support
Bought the great bambino bundle and…
Bought the great bambino bundle and didn’t receive natural oil shave or the oil wipes not happy
8 mai 2026
Avis spontané
Réponse de groomie.club
Hi — that’s really frustrating, and we’re sorry you had to deal with that.
Shipping issues like this aren’t the experience we want for anyone, especially when it involves a missing item.
We’d love to step in and make this right for you — whether that’s tracking it down, sending a replacement, or getting things resolved quickly.
Please reach out to us at support@groomie.club with your order details and we’ll jump on this right away.
We’ll take care of you here.
Best,
Groomie Support
I have tried to cancel this for months
I have tried to cancel this for months. I only receive AI generated "support" asking for a screenshot of my problem. I don't use my phone for this-It's too hard to see, I use my laptop. The order had n't shipped yet and it still wouldn't let me cancel it. Waht a scam-you just keep reaching into my pocket hoping I don't have the time or energy to keep with it to return it for a partial refund.
7 mai 2026
Avis spontané
Réponse de groomie.club
Hi — we really appreciate you sharing this, and we’re sorry this felt confusing.
The last thing we ever want is for someone to feel surprised by a charge or unsure about their subscription. That’s definitely not the experience we aim for.
We’d love to take a closer look at your account and make sure everything is fully sorted out — whether that’s confirming cancellation, reviewing charges, or helping with a refund if needed.
If you’re open to it, reach out to us at support@groomie.club with your order email and we’ll take care of this right away.
Best,
Groomie Support
Excellent product but every 6 weeks…
Excellent product but every 6 weeks refill is a little much maybe every 10 weeks is plenty for new blades I don’t have much hair on my head to begin with so not everyone has the same needs
7 mai 2026
Avis spontané
Réponse de groomie.club
Love hearing this — thank you for sharing!
We put a lot of focus into making Groomie simple, smooth, and easy to use, so it’s great to hear it’s delivering for you.
Appreciate you being part of Groomie!
Réponse de groomie.club
Thank you so much for the kind words — this really means a lot to us!
We’re glad you’re enjoying your Groomie, and we appreciate you taking the time to share your experience.
Welcome to the Groomie family 🙂
Timely response.
4 mai 2026
Avis spontané
Réponse de groomie.club
Thank you so much for the kind words — this really means a lot to us!
We’re glad you’re enjoying your Groomie, and we appreciate you taking the time to share your experience.
Welcome to the Groomie family 🙂
Had an issue with the electric shaver
Had an issue with the electric shaver, and they handled it quickly. There is nothing like having great customer service.
1 mai 2026
Avis spontané
Réponse de groomie.club
Thank you so much for the kind words — this really means a lot to us!
Welcome to the Groomie family 🙂
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