Groomie.Club represents excellent products and I am learning, additionally, excellent Customer Service. I am amidst the resolution of my Groomie shaver being replaced as it has ceased to charge. Up... Voir plus
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Lisez les avis des autres
Warning Warning this company signs you up without you knowing for auto ship of razers every 6 weeks for $30 and the shaver does not shave well at all know matter how many times you go over the area it... Voir plus
Beware. First off this is a subscription service disguised as shaver company. They automatically subscribe you without your consent. Then the shaver is nothing special especially the fact the its p... Voir plus
As a loyal customer 18 months ago I ordered back up heads for my shaver didn't need until recently opened package to my surprise wrong heads I had ordered I contacted a rep and she made my day I wasn... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Groomie is a modern men’s grooming brand focused on high performance shaving and skin care solutions for head, face, and body. Best known for the BaldiePro electric shaver, Groomie designs tools and products that help men achieve smooth, comfortable results without the irritation commonly associated with traditional razors. Our grooming system includes electric rotary shavers, replacement blade subscriptions, pre shave oil, shave gel, aftershave, aloe serum, and other skin supportive essentials designed to protect and maintain healthy looking skin. Whether you shave your head daily, maintain facial hair, or groom your body, Groomie provides a simple, effective routine built for real life. We serve men at every stage, from those newly embracing a shaved head to experienced shavers seeking convenience and consistency. Our mission is to make shaving faster, cleaner, and easier with thoughtfully designed tools and skin care products that work together. Groomie is committed to quality, transparency, and helping men feel confident in their appearance every day!
Coordonnées de contact
Etats-Unis
- groomie.club
3,2
Moyen
337 avis
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 29 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
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Réponse de groomie.club
Love hearing this — thank you for sharing!
Réponse de groomie.club
This made our day — thank you!
Never signed as a member
Never signed as a member, yet they started sending replacement blades without my request. Requested a cancellation of membership and logged on into website after they reply to my email and can not find the link to the cancellation as there email stated. Would never recommend grooming.com to anybody.
22 mars 2026
Avis spontané
Réponse de groomie.club
Hi — we really appreciate you sharing this, and we’re sorry this felt confusing.
The last thing we ever want is for someone to feel surprised by a charge or unsure about their subscription. That’s definitely not the experience we aim for.
We’d love to take a closer look at your account and make sure everything is fully sorted out — whether that’s confirming cancellation, reviewing charges, or helping with a refund if needed.
If you’re open to it, reach out to us at support@groomie.club with your order email and we’ll take care of this right away.
Best,
Groomie Support
Réponse de groomie.club
Thank you so much for the kind words — this really means a lot to us!
The shaver is crap
The shaver is crap, built very cheaply, way better shave with a razor, and it's not any faster than shaving. It leaves my scalp irritated and it does chew away the skin. Not smooth, leaves me with a 2nd day growth. Impossible to cancell, no response from Groomie. No refund when requested, they keep sending blades regardless and charging $30 for each shipment. This is a scam.
20 mars 2026
Avis spontané
Réponse de groomie.club
Hi — really sorry to hear this didn’t work out for you.
Everyone’s skin and shave routine can be a bit different, and we definitely don’t want you dealing with irritation or discomfort.
We’d love to help figure out what’s going on or make this right — whether that’s tips, a replacement, or helping with a return.
Feel free to reach out to us at support@groomie.club with your order details and we’ll take care of you.
Thanks for giving us a shot.
Best,
Groomie Support
Regina Rodriguez from Groomie Club Was…
Regina Rodriguez from Groomie Club Was friendly and quick to resolve my issue.
19 mars 2026
Avis spontané
Réponse de groomie.club
This made our day — thank you!
We’re so glad to hear you’re loving your Groomie. That’s exactly the experience we’re aiming for.
Really appreciate you being part of the community.
One Star Is Not Low Enough for These Scammers!!!!!!!!!!!!!!!!
One star is far too much for these thieves. I see that they have been taking unauthorized money from my account for a couple of years by taking it at different parts of the month and not every month on the same day, so I will not recognize it. I canceled their order a couple of times, and somehow they keep taking my money. I do not have a login for their scamming website. I tried to reach out to their support page, and it says, "Sorry, that page isn't actually here." MY DATE OF EXPERIENCE IS ALMOST A COUPLE OF YEARS, IF NOT MORE. YOU NEED A FROM AND TO DATE ON THE DATE OF EXPERIENCE!!!!!!!!!!!!!!! I JUST LISTED THE DATE THAT I NOTICED THEY WERE ROBBING ME AGAIN!!!!!!!
18 mars 2026
Avis spontané
Réponse de groomie.club
Hi — we’re really sorry to hear this, and we understand how frustrating this must feel.
We take concerns like this seriously, and this isn’t the experience we want anyone to have with Groomie.
We’d really appreciate the chance to look into your account and make sure everything is handled properly. If something went wrong, we’ll fix it.
If you’re open to it, reach out to us at support@groomie.club with your order details and we’ll take care of this directly.
We’re here to help.
Best,
Groomie Support
Quick response
17 mars 2026
Avis spontané
Réponse de groomie.club
Love hearing this — thank you for sharing!
We put a lot of focus into making Groomie simple, smooth, and easy to use, so it’s great to hear it’s delivering for you.
Appreciate you being part of Groomie!
Does not cut well
Does not cut well. Buried in the terms and conditions is the notification that by purchasing you are agreeing to a subscription model that you will only learn about when a package arrives weeks later. BS tactics.
17 mars 2026
Avis spontané
Réponse de groomie.club
Hi — really sorry to hear this didn’t work out for you.
Everyone’s skin and shave routine can be a bit different, and we definitely don’t want you dealing with irritation or discomfort.
We’d love to help figure out what’s going on or make this right — whether that’s tips, a replacement, or helping with a return.
Feel free to reach out to us at support@groomie.club with your order details and we’ll take care of you.
Thanks for giving us a shot.
Best,
Groomie Support
Réponse de groomie.club
Thank you so much for the kind words — this really means a lot to us!
We’re glad you’re enjoying your Groomie, and we appreciate you taking the time to share your experience.
Welcome to the Groomie family 🙂
I was helped!
16 mars 2026
Avis spontané
Réponse de groomie.club
This made our day — thank you!
We’re so glad to hear you’re loving your Groomie. That’s exactly the experience we’re aiming for.
Really appreciate you being part of the community.
Réponse de groomie.club
This made our day — thank you!
We’re so glad to hear you’re loving your Groomie. That’s exactly the experience we’re aiming for.
Really appreciate you being part of the community.
I've had my original Groom Razor now…
I've had my original Groom Razor now for a couple of years nearly and originally I used to receive replacement 7D Razor Head replacement!!!
Then I see the smaller 5D Razor Head replacement and contacted Groom to ask if I could change my Razor Head replacement to the 5D Razor Head replacement and it was a game changer as I've got many lumps and bumps on my person from scar's etc from sports and after it was so easy and much faster to use and thank you Lucy who helped me sort it out!!!
Thank you My daughter bought me the Groom shaver as I asked for it for Christmas 🎄
14 mars 2025
Avis spontané
Réponse de groomie.club
Thank you so much for the kind words — this really means a lot to us!
We’re glad you’re enjoying your Groomie, and we appreciate you taking the time to share your experience.
Welcome to the Groomie family 🙂
I would rare this company ZERO stars if…
I would rare this company ZERO stars if I could. The groomie lasted 7 months and stopped working, no response to any emails for warranty. Do yourself a favor and stay far away from this company. Their product and customer service is for lack of a better work utterly USELESS.
11 mars 2026
Avis spontané
Réponse de groomie.club
Hi — that’s definitely not what we want to hear, and we’re sorry you ran into this.
If your device stopped working, we’d really like to take a look and get this resolved for you, whether that’s a replacement or next steps under warranty.
There’s a chance we missed your earlier message, so if you can reach out again at support@groomie.club, we’ll make sure you’re taken care of quickly.
We’ve got you on this.
Best,
Groomie Support
It took a while for you to get to my…
It took a while for you to get to my request (Better late than never!) But you finally got through! I am pleasantly surprised with the offer for a 2.0 shaver head, but HEY, any port in a storm!
I will await my new shaver head, but in the mean time, I will continue with the 1.0 set-up.
11 mars 2026
Avis spontané
Réponse de groomie.club
Thank you so much for the kind words — this really means a lot to us!
We’re glad you’re enjoying your Groomie, and we appreciate you taking the time to share your experience.
Welcome to the Groomie family 🙂
Ordered paid but no product…
Subscribed to refills and shaver on first order but only received the shaver replacement heads not the shaver itself.
To date still waiting for a resolve no shaver but another shaver head replacement
10 février 2026
Avis spontané
Réponse de groomie.club
Hi Arthur,
We reviewed your original order and found what the issue was. Your original payment never went through and the order was voided after you placed it.
In an effort to gain your business, we are reshipping the order (free of charge) and it will arrive to you within 2 days. Again, you were never charged for the original order as the payment failed and the order was voided (please check your credit card statement to confirm).
We hope this resolves your issue!
Best,
Groomie Support
Like a Baby Porpoise
Every time I drive by the barber shop, I know I just saved $30 bucks! My skull is like a baby porpoise! I love this thing. You gotta mole like me? NO PROBLEMO! This thing will weed-whack it even if you can't see it. NGL, I was put off by the auto enrollment, but I adjusted the frequency, so that's good. Replacement is cool for hygienic reasons... I waited a month to review this product cause I wanted the bigger picture. Its been great so far.
8 mars 2026
Avis spontané
Réponse de groomie.club
Thank you so much for the kind words — this really means a lot to us!
We’re glad you’re enjoying your Groomie, and we appreciate you taking the time to share your experience.
Welcome to the Groomie family 🙂
Great Company
I acted way too soon on my delivery and reached out to check on it. The communication was amazing when they explained to me I jumped the gun. They didn’t use the words jump the gun. They were so kind when explaining my delivery was attempted. They communicated with me quickly. The product is well worth the purchase. My husband was pleased with it. He said it works great.
6 mars 2026
Avis spontané
Réponse de groomie.club
Thank you so much for the kind words — this really means a lot to us!
We’re glad you’re enjoying your Groomie, and we appreciate you taking the time to share your experience.
Welcome to the Groomie family 🙂
Efficiency at its finest
They asked me for proof of what was the issue and right away took care of it. Amazing customer service
6 mars 2026
Avis spontané
Réponse de groomie.club
Thank you so much for the kind words — this really means a lot to us!
We’re glad you’re enjoying your Groomie, and we appreciate you taking the time to share your experience.
Welcome to the Groomie family 🙂
Truthful about that question I asked…
Truthful about that question I asked regardless if it would sell their product.
5 mars 2026
Avis spontané
Réponse de groomie.club
This made our day — thank you!
We’re so glad to hear you’re loving your Groomie. That’s exactly the experience we’re aiming for.
Really appreciate you being part of the community.
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