Grundig washing machine (7700) now being replaced after 5 years. Bearings gone, motor probably also gone. Engineer said there was a lot wrong with it for a 5 year old machine.
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Vi har köpt en diskmaskin som inte håller tätt, vi kan inte köra den utan uppsikt så diska för hand känns mer effektivt. Har haft tekniker hemma vid 3 olika tillfällen och dom har inte kunna la... Voir plus
After reporting a noise problem with our new washing m/c, 2 Engineers arrived promptly to investigate. Within minutes they had identified the problem- a reversed filter in the filling hose, so nothin... Voir plus
The fridge freezer is just perfect, The interior has been skilfully designed to give maximum space. I particularly like the large pull out vegetable and fruit tray. Above that is a large area to st... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Grundig offers an array of beautifully designed freestanding and built-in home appliances, combining premium quality with innovative technology that also respects the planet.
Coordonnées de contact
1 Greenhill Crescent, WD18 8QU, Watford, Royaume-Uni
- 0333 207 9920
- grundig.co.uk
3,0
Moyen
814 avis
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Great dishwasher
Great dishwasher. I like the short cycle function.
Delivered to a specific place by Currys.
14 août 2024
Quite Good
Overall, the tumble dryer has been quite fast, reliable and efficient with energy usage and does its job quite well.
10 août 2024
Good Quality Product
Happy with the fridge freezer so far.. Good quality product.
Looks good.
18 août 2024
Initially product worked well but since…
Initially product worked well but since then experiencing some issues. Sound at end is not loud enough to hear. When washing towels does not spin thoroughly and towels still wet.
21 juillet 2024
Great washing machine at a good price.
Great washing machine at a good price. This washing machine does everything I need (and more). The fast wash programme (38mins for 8kg at 40deg and 1400 spin) is suitable for my laundry. The machine is much quieter than my old one too. All in all a great purchase that matches more expensive machines but at a great price (£320 from Currys).
4 août 2024
Breach of Warranty and Poor Customer Service
I purchased a Grundig fridge from Currys for £369, which included a 5-year manufacturer's warranty. Within the warranty period, the fridge ceased functioning. Grundig has confirmed that the fridge is still covered under warranty. Following their inspection, a technician determined that the fridge is beyond repair and must be replaced. Grundig provided me with a replacement (uplift) number and directed me to contact Currys for the replacement.
However, Currys has refused to replace the fridge as instructed by Grundig. Instead, they have offered a mere £65.74 for the faulty appliance. This is not only unacceptable but also a breach of the warranty terms under which the fridge was sold. Currys’ refusal to honor the warranty is unethical and has caused me significant stress and inconvenience.
I contacted Grundig who where not able to help further or even follow this case up with Currys. I am now compelled to seek advice from Citizens Advice and may escalate the matter to the Financial Ombudsman.
9 août 2024
Avis spontané
Réponse de Grundig UK
Dear James
I am very sorry to read you are having issues with your fridge. We would be keen to look into this for you, if you could please email reviews@beko.co.uk with your details.
Kind Regards
C.N
It does what it is designed for and
It does what it is designed for and, very quietly, magic.
7 août 2024
Very happy with product
Very happy with product
Easy purchase from Currys
Came with warranty after registering on grundig own website
Modern tumble dryer works very well and seems to be economical
Moisture collected and emptied after use or can be plumbed in
30 juillet 2024
Wasn't delivered when expected
Wasn't delivered when expected. When eventually delivered Installation not completed due to damage done by Installation personnel to u-bend.
23 juillet 2024
Réponse de Grundig UK
Dear M Allen
I am very sorry to read you are having issues with your appliance. We would be keen to look into this for you, if you could please email reviews@beko.co.uk with your details.
Kind Regards
C.N
Minor issues but sorting
There was slight damage to one of the burner rings, but customer services are sorting. It is not obvious from the website that the gas hob needs an electrical supply to light the burners unlike some others that do not.
3 août 2024
Excellent quality
21 juillet 2024
Registration and Gaurantee Probl. The number required was NOT displayed as it was required to be entered for the Guarantee. ( the dots between the numbers needed to be omitted), Confused Guarantee
Registration for Guarantee was difficult. ( dots between numbers had to be omitted).
Two different Guarantee period given.
18 juillet 2024
Réponse de Grundig UK
Dear Mr David Gray
Thank you for taking the time to reach out and share your experience with us, first hand customer feedback is imperative to improve our services. I would really like to look into this for you, if you could please email reviews@beko.co.uk with your details. Please accept my apologies for the inconvenience caused.
Kind Regards
C.N
So far so good-only had the washing…
So far so good-only had the washing machine for under two weeks. It does the job
5 juillet 2024
Réponse de Grundig UK
Dear Sarah Black
I am very sorry to read you are having issues with your washing machine. We would be keen to look into this for you, if you could please email reviews@beko.co.uk with your details.
Kind Regards
C.N
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