Happy Houseplants Avis 

284
TrustScore 4.5 sur 5

4,5

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I’ve recently ordered 4 plants from HH. I cannot speak highly enough of their attention to detail regarding both packaging & also customer service, as I’ve messaged a couple of times regarding plant... Voir plus

Noté 4 sur 5 étoiles

I bought an aspidistra from you earlier this year. He arrived in perfect condition and Albert now lives in my conservatory in a large 'ugly chic' pot which a friend gave me because she thought I'd hat... Voir plus

Noté 5 sur 5 étoiles

I’m so happy with my purchases from happy houseplants. I’ve bought from this company before and will happily continue doing so. My plants arrived quickly and beautifully packaged, and they are looking... Voir plus

Noté 5 sur 5 étoiles

Such beautiful plants, even fresh out the packaging. Usually care tip cards are useless but if I was a beginner and followed the tips on THESE cards, my plants would have been thriving from the start.... Voir plus

À propos de l'entreprise

  1. Jardinerie
  2. Service de plantes d'intérieur
  3. Vendeur de plantes d'exposition
  4. Pépinière

Écrit par l'entreprise

Beautiful large and small plants delivered to your door. Let's Grow Together....


Coordonnées de contact

4,5

Excellent

TrustScore 4.5 sur 5

284 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

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4,5

Tous les avis

(284)

45 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 1 sur 5 étoiles

Poor customer service

I recently purchased 3 plants, after unpacking and repotting I can say only one is in excellent condition, Monstera oblique leaves look shrivelled, brown and distressed. I messaged company with video and haven’t even received an acknowledgment

More importantly silver pothos had two recent no root cuttings just plopped into soil so it looks larger than it actually is.

Update 080123

So pothos started to deteriorate so I investigated roots… it’s not one mature plant but several relatively young cuttings… not impressed at all… Monstera leaves just gone to mush so has to bin it now this with pothos. Granted company did refund me for Monstera but point is 2/3 plants are actually poor quality.

I wish I went to my local plant shop now

Won’t buy again

9 décembre 2022
Avis spontané
Logo de Happy Houseplants

Réponse de Happy Houseplants

Hi Agnieszka, what a shame you did not call us and let us try and help; we would have been happy to refund you if you were not happy. Your email went to spam and was missed, in the busy week before Christmas. We have refunded your plant and hope you will come back. We recommend not to repot your plant, plants that have been shipped need time to settle before repotting.

Noté 5 sur 5 étoiles

Lovely

Lovely, friendly and helpful people and beautiful plants. DPD managed to lose my houseplants but they were replaced with no fuss by happy houseplants

29 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Amazing Customer Service

We bought two plants. Swiftly dispatched in eco wrapping. There was an issue with one of the plants which was swiftly sorted. Amazing customer service. We will definitely be using this company again.

9 novembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Fantastic plant, excellent service

I've wanted a Monstera Albo for absolutely ages and previously only seen uprooted single leaves for sale, so when I saw a full plant at an affordable (albeit still expensive!) price I decided to order. The plant thoroughly exceeded my expectations and is much larger than I imagined, packaged beautifully with obvious care and delivered with a fully tracked service. The plant itself is gorgeous, healthy and has a nice root structure. I'm delighted I found this wonderful seller and already stalking my next purchase. Thank you so much.

18 octobre 2022
Avis spontané
Noté 5 sur 5 étoiles

Lovely, unusual plants arrived in excellent condition 🪴

The plants I ordered online arrived well packaged (plastic free), in excellent condition. They were well established and healthy, so excellent value compared to what was on offer from other places.

The shop seems to stock some unusual varieties, sadly I’m too far away to visit (looks gorgeous), but I’d happily buy online from them again and recommend them with no reservations.

9 septembre 2022
Avis spontané
Noté 5 sur 5 étoiles

Great selection of plants and very well packed

A great selection of plants, was posted very quickly and efficiently with DPD who frankly are the best! Packaging was all eco friendly and recyclable, very well packed plant and pot.
Plant was of beautiful quality and good price considering the cost of some rare plants.

12 août 2022
Avis spontané
Noté 5 sur 5 étoiles

Gorgeous Plants

The Alocasia and Monstera I received are both absolutely gorgeous, and I didn’t expect the Dragon Scale to be nearly as big as it is. They were both packaged super securely, so despite the courier having been Royal Mail, everything arrived in one piece.
I’m super happy with my purchase, and all the leaves have arrived happy and healthy! Will definitely buy from here again, keeping an eye out for a Red Secret at the moment 😁

28 juillet 2022
Avis spontané
Noté 5 sur 5 étoiles

Brilliant service and shipped and…

Brilliant service and shipped and delivered so fast. Found the site as I was looking for a Jewel Orchid and ended up buying 3 more beauties that I found. I was surprised to receive a message to say I had been partially refunded and thought something may have been out of stock since ordering. On arrival there was a note to say they had refunded the price of my orchid as it didn't quite look like the picture on site. I'm extremely pleased with what arrived, including my Jewel Orchid, and I thought that was such a nice gesture that you very rarely see. I have never bought plants from online before and was in two minds as you don't have the option to choose the best available yourself but I will be buying from Happy Houseplants going forward. Thank you.

16 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

Amazing - would 100% recommend

Amazing! I ordered 3 x Oxalis Triangularis/Purple Shamrock. Was kept well updated on the delivery, they arrived on time and extremely well packaged. The plants themselves are bushy, healthy and beautiful looking with lots of flowers, which is an added bonus. Very happy, would definitely buy again from here and would recommend 100%. Many thanks!

10 mai 2022
Avis spontané
Noté 5 sur 5 étoiles

Best plants online. Fabulous!

I’ve just purchased a rescue box (my second one) and I am over the moon with the plants I’ve received. All 4 plants were in really good condition (only had to cut off a couple of brown leaves) and what I received was way more than I paid. I’ll be buying more rescue boxes as it’s a great was to get fantastic plants a little cheaper (and to be honest the rescue plants were in better condition than plants I’ve bought from shops at full price). It now feels like the only way to buy plants. Highly recommend. Get on the email waiting list as they sell out very quickly.

29 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Amazing!

Hi. I have just received delivery of my plants and wow! They are amazing! Easily the best plants I've ever ordered and the packaging is just genius. Thank you so much!

28 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Great communication and service

Great communication and service from Happy Houseplants.
My delivery address had auto-filled a mix two addresses without me noticing until my order had been shipped. I contacted customer service and informed them, and they got back in touch once the order had been returned to them by Royal Mail - my order was then re-shipped promptly and I wasn’t charged for the second delivery which was a nice surprise.

12 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Beautiful plants and excellent customer service

I recieved a small string of hearts and a golden pothos recently which both came in excellent condition with some lovely new growth and arrived promptly.
Originally I asked for the pothos to be removed from my order and I was refunded with no problem, although when the pothos still arrived (I was delighted!) I emailed mark who said it was their treat and gave me some great advice on the plants care!
I will definitely order from here again as they delivered height quality plants and friendly customer service. Thank you Mark!

7 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Well cared for plants arrive in great condition

Not only do they have an amazing choice of reasonably priced plants, the two I ordered arrived in pristine condition. They cover the soil so nothing leaks out, the plants were well protected and the box had been respected by their delivery partners. Finally, the two plants I ordered were gorgeous specimens: not a damaged leaf or hint of disease/dryness, and both with multiple new leaves ready to unfurl. Following this shop on Instagram I suspected their love for plants would shine through, and it has. Thank you Happy Houseplants, I am now a Happy Houseplant Owner 🙂

7 avril 2022
Avis spontané
Noté 5 sur 5 étoiles

Very pleased

Have never used this site before but have to say service was very good. Efficient, great quality plants arriving thoroughly and carefully wrapped as delivered by post. Definitely recommend. In fact I emailed the company direct to complement them, having ordered other plants from other sites and got poor specimens I felt praise was due.

30 mars 2022
Avis spontané

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