The driver arrived in the two hour slot, he was very friendly and reminded me to put medication in fridge. So good we are kept informed with emails and text messages, and we can also track our deliv... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
It was a pleasure to meet Rachel. A brief call before the appointment time meant the appointment could be earlier thank planned, but I still was able to remove drug from fridge in a timely manner. Ins... Voir plus
Very pleasant young lady, although the time slot was wrong, I asked for PM delivery and the young lady came at 9.20am, luckily I hadn’t left for my Chemotherapy appointment as my items needed to go in... Voir plus
Both my husband and myself are very pleased with the Healthnethomecare services. This is my very first time with the nurse to help me,and give information of the medication that was provided by Health... Voir plus
À propos de l'entreprise
À propos de HealthNet
Écrit par l'entreprise
Established in 2015, we are a clinical homecare company, specialising in delivering homecare services to patients.
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
We work closely with the NHS and pharmaceutical companies to dispense and deliver prescription medicine whilst providing nurse support to those patients that need it.
There are currently over 260,000 patients using our services, and our dedicated team offer support to them across a number of different therapy areas – Gastroenterology, Respiratory, Rheumatology, Dermatology, Oncology, Rare Diseases and many more.
Our aim is to make our patient’s lives easier, by taking the stress out of managing their medication.
We recognise that each one of our patients is unique, and our services are tailored specifically to their requirements.
For some patients we will simply dispense and deliver their medicine, for some we may provide training on how to administer their medicine, whereas others may require ongoing nurse support to have their medicine administered for them.
We will work closely with our patient’s hospital team to ensure their medicine and/or care is provided to them safely and according to their prescription.
An overview of the services we offer for our patients is available here. If you have any questions about HealthNet, and how our services work, please click here.
Patient Portal
Écrit par l'entreprise
- Manage your order online!
- Our Patient Portal is a safe and secure platform for managing your deliveries and non-medicine items such as sharps bins and dressings. All you need is your unique HealthNet Homecare CT Number which will have been emailed to you by HealthNet. Visit https://my.healthnethomecare.co.uk/ to log in.
Frequently Asked Questions
Answer your query in minutes.
We know your time is precious, so to avoid having to take time out of your day to call us, we have a dedicated page on our website answering frequently asked questions and could potentially answer your query in minutes.
Click here.
Click here.
Coordonnées de contact
Units 1&2 Orbit Business Park, Alfred Eley Close, DE11 0WU, Swadlincote, Royaume-Uni
- 08000 833 060
- enquiries@healthnethomecare.co.uk
- healthnethomecare.co.uk
HealthNet's Digital Tool Guides
4,8
Excellent
27 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very satisfied
Was kept upto date with delivery details.
Was delivered in the 2hr time slot given.
The driver was very polite.
28 août 2026
No problems
No problems ordering easy delivery good well within the 2 hours driver friendly and professional
28 août 2026
Giving a 2 hour slot and coming within…
Giving a 2 hour slot and coming within that time, friendly drivers.
28 août 2026
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Normally a great service provider but…
Normally a great service provider but had requested an AM slot. Was given a PM slot instead and ended up being the end of the day too - delivery was at 5.45pm. This meant changes had to be made to travel plans. Was advised that I could leave delivery with a neighbour but my medication is newly released and very expensive to the NHS so I wasn't comfortable leaving £1000 worth of meds with someone else.
28 août 2026
Réponse de HealthNet
Hi,
Thank you for sharing your feedback.
Unfortunately, we cannot guarantee AM/PM delivery preferences but we always try our hardest to accommodate them. We apologise for any disruption this has caused.
We understand your concerns about leaving medication with a neighbour and we appreciate you bringing this to our attention.
Kind Regards,
The HealthNet Team
The nurse was exceptional
The nurse was exceptional, checked how I was doing throughout the process. Currently working for the NHS it's nice to see how nurses out side of the NHS can provide assistance and this was great
28 août 2026
No issues
Delivered within the time frame given by a very pleasant driver.
No issues at all.
27 août 2026
Fantastic service
Healthnet went above and beyond to resolve my prescription issue, then delivered the next day. Fantastic service!
27 août 2026
Friendly deliverer
27 août 2026
Very good service and delivery very…
Very good service and delivery very happy thank you
27 août 2026
Asked for morning, was given afternoon
I asked for a morning delivery. The slot sent to me was 13.24-15.24. The actual delivery was a few minutes earlier than 13.24. The deliverer was very pleasant and made sure I knew the medication had to be stored in a fridge.
28 août 2026
Réponse de HealthNet
Hi,
Unfortunately, we cannot guarantee AM/PM delivery preferences but we always try our hardest to accommodate them. We apologise for any disruption this has caused.
We are, however, glad to hear that the delivery person was pleasant and ensured you were aware of the medication's storage requirements.
Kind Regards,
The HealthNet Team
The arrangements are made easily and…
The arrangements are made easily and the text notification and delivery were excellent. Thank you for a great service
27 août 2026
Driver called even when signal poor to…
Driver called even when signal poor to get directions to house as the numbers are strange I’ve had delivery drivers leave saying they can’t find us
27 août 2026
Mario was excellent
Mario was excellent, took the time to explain everything to me in a clear manner. Answered any questions I had. Built great rapport with me and made me feel at ease.
Thanks Mario, you’re a credit to Health Net!
27 août 2026
Great service delivered on time…
Great service delivered on time extremely professional and polite gentleman
27 août 2026
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.