Hippo Motor Finance Avis 

1 037
TrustScore 4.5 sur 5

4,7

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

Absolutely amazing experience the easiest I’ve ever dealt with! Johnny was amazing explained everything super kind and considerate to my needs as a family with autism and adhd. Best of all there was n... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Absolutely brilliant quick service.Any questions i asked were answered promptly. Felt assured all was ok with my new car,as have not been very trusting with car dealers,due to thier own finacial gain... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

An outstanding effort from the team at hippo from choosing a car to driving away in just a few hours. Great service fantastic and very informative communication special mention to Thomas Beeres at the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very good customer service. Gareth was very helpful and competent. May the experience very easy and I felt very well informed of the process

À propos de l'entreprise

  1. Concessionnaire automobile
  2. Société de crédit et de prêt automobile

Écrit par l'entreprise

The hassle-free way to find and finance your next car. We are bad credit and zero deposit specialists with nationwide delivery available. Get a decision in minutes with no impact to your credit score. Hippo Finance provide hundreds of customers every month with a simple car finance and vehicle package. Traditional car finance is complicated and we want to make buying a new car simple! Hippo Finance is the very best in car and van finance solutions for those with good or bad credit.


Coordonnées de contact

4,7

Excellent

TrustScore 4.5 sur 5

1 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,7

Tous les avis

(1 037)

132 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 3 sur 5 étoiles

Very helpful good listeners not too pushy could be more forthcoming with delivery details

Not forthcoming enough with delivery details

15 décembre 2024
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Réponse de Hippo Motor Finance

Hello Katrina,  

Thank you for your feedback, and we sincerely apologise if the communication
around the delivery details did not meet your expectations. Please be assured
that our normal process was followed, and we can see that you now have the
delivery details you were awaiting.

We apologise for any inconvenience caused and appreciate your patience.

Kind Regards, 


Hippo.

Noté 5 sur 5 étoiles

Teri McGrath

Good communication helped out with finding our car thank you

10 décembre 2024
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Réponse de Hippo Motor Finance

Hello Teri, 

Thank you for your amazing 5 star review. 

Kind Regard, 

Hippo 

Noté 5 sur 5 étoiles

Very helpful found ideal car within minutes

Was very helpful in finding suitable car within my budget in no time atoll

28 novembre 2024
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Réponse de Hippo Motor Finance

Hello Paul, 

Thank you for your wonderful review, we are delighted to have been able to
assist you. 

Kind Regards, 

Hayley @ Hippo. 

Noté 5 sur 5 étoiles

Car purchase review

Great car purchase experience we were kept well informed through the whole process will recommend to friends and family guy handling our purchase was harvie can't fault him at all very professional and answered any questions we had very impressive well done.

22 novembre 2024
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Réponse de Hippo Motor Finance

Thank you for your review! 

We will pass on your kind words to Harvie. 

Thanks 
Hippo

Noté 5 sur 5 étoiles

The staff were efficient,informative…

The staff were efficient,informative and very pleasant,nothing is a bother to them,very friendly and helpful,especially Harry.

19 novembre 2024
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Réponse de Hippo Motor Finance

Hello, 

Thank you for leaving a 5 star review, Harry will be delighted to know he could
assist!

Kind Regards,

Ciara @ Hippo 

Noté 5 sur 5 étoiles

Fantastic service with knowledgable staff

Staff were excellent and nothing was too much trouble ! They really went over and above to ensure my experience was the best !

19 novembre 2024
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Réponse de Hippo Motor Finance

Hi Nicola,

Thank you for leaving us such a glowing review!

Kind Regards,

Ciara @ Hippo

Noté 5 sur 5 étoiles

Absolutely brilliant customer service

Absolutely brilliant customer service, the sales rep that assisted me, Harvie, was second to none, he explained everything in a very simple and professional way and got me exactly what I was looking for.

15 novembre 2024
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Réponse de Hippo Motor Finance

Hello Brett, 

Thank you for your wonderful review, we are delighted Harvie provided you
excellent customer service. 

Kind Regards, 

Hayley @ Hippo. 

Noté 5 sur 5 étoiles

Excellent service

Just want to say Joseph who helped me secure a car within a low budget was amazing with me, he understood the situation I was left in regarding my other car, which I was devastated over. And with having another car in finance that I still have to pay for I was worried I might not get another one with still paying for it but the car is unfixable. I was shocked when Joseph managed to secure me finance even though I've not got the best credit. He done amazing job for me.

8 novembre 2024
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Réponse de Hippo Motor Finance

Hello Ann-Marie,

Thank you for your glowing review, we will pass your comments on to Joseph who
will be delighted he could provide you excellent customer service. 

Kind Regards, 

Hayley @ Hippo.

Noté 5 sur 5 étoiles

Splendid car sale

The car salesman Tyler was polite, courteous and well mannered. He dealt with my car sale with no problems at all. It was smooth from the beginning to the end. Fast and quick sale.

16 octobre 2024
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Réponse de Hippo Motor Finance

Hello Samantha, 

Thank you for your wonderful review, we will pass your comments on to Tyler who
will be delighted.

Kind Regards, 

Hayley @ Hippo. 

Noté 5 sur 5 étoiles

Martin was very helpful when dealing…

Martin was very helpful when dealing with finding me a car! Answered all of my questions and was able to provide full help when needed. Found finance for cheap and am very happy with the car, thank you Martin!

14 octobre 2024
Avis spontané
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Réponse de Hippo Motor Finance

Hello Sienna, 

Thank you for your amazing review, we will pass your comments on to Martin who
will be delighted he could assist you. 

Kind Regards, 

Hayley @ Hippo. 

Noté 5 sur 5 étoiles

I spoke with a Jack Barton and the only…

I spoke with a Jack Barton and the only reason I went through this company was due to the great customer service received.

I am not the most patient of people, however, Jack put me at ease by answering every question I had over several calls and calling back when he said he would

Thank you Jack

10 octobre 2024
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Réponse de Hippo Motor Finance

Hello Denise, 

Thank you for your wonderful 5 star review, we are delighted that Jack was able
to provide you excellent customer service. 

Kind Regards,

Hayley @ Hippo. 

Noté 5 sur 5 étoiles

Josh was very helpful and so quick to…

Josh was very helpful and so quick to respond to every question I had, great customer service
Would definitely recommend 😁

3 octobre 2024
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Réponse de Hippo Motor Finance

Hello Emmeline, 

Thank you for your lovely review and recommendation, we will pass your comments
on to Josh who will be delighted. 

Kind Regards, 

Hayley @ Hippo



Noté 5 sur 5 étoiles

I found your politeness and the very…

I found your politeness and the very understanding of my situation emaculate. Mr Joe Grundy was the most helpful man andhe needs praise for the work and effort he has done on my behalf to ensure the purchase of a vehicle from your organisation. thanks once again toeverybody that was involved with this deal. Please could you pass this review to all concerned.
Mr Barry Witt

26 septembre 2024
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Réponse de Hippo Motor Finance

Hello Barry, 

Thank you for your wonderful review, we will ensure your lovely comments are
passed to Joe and the team. 

Kind Regards, 

Hayley @ Hippo. 


Noté 5 sur 5 étoiles

Very smooth service

23 septembre 2024
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Réponse de Hippo Motor Finance

Hello Sajad, 

Thank you for your wonderful review we are delighted you found we provided a
smooth service. 

Kind Regards, 

Hayley @ Hippo. 


Noté 1 sur 5 étoiles

If I could give zero stars I would

If I could give zero stars I would! Please do not buy from these people! I’ve had two cars from them. First one gearbox went within a day but they did actually repair that at no cost to me so gave them another chance. This car has turned up, aircon doesn’t work fans don’t work on handover. When I got it into the garage the brake resevoir had a dangerous amount of fluid in it. Within 10 weeks it had broken down and the gearbox had failed (both auto cars). Even though I took out a platinum warranty I’ve already paid over £1000 in garage fees not covered by the warranty and offered no help with covering these costs just said it was my problem. Car has been in the garage almost the same time that I’ve had it, aircon and fans are still broken and it’s cost me so much in repairs so far I can’t take it back in the garage and use the warranty again as I have to pay all diagnostic fees and the car has left me skint not to mention alternative travel in the meantime while I’ve had no car. Have complained and I’m just told these things can happen, but they shouldn’t when you pay that much for a car and take out a platinum warranty and all this happens within 3 months.

23 septembre 2024
Avis spontané
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Réponse de Hippo Motor Finance

Hello Rebecca, 

Thank you for your feedback, we have a Customer Care ticket raised for you and a
member of our team is assisting you with your concerns. 

Kind Regards, 

Hayley @ Hippo.

Noté 5 sur 5 étoiles

Kept me updated every day every thing…

Kept me updated every day every thing was explained clearly

16 septembre 2024
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Réponse de Hippo Motor Finance

Hello Simon,

Thank you for the fantastic review! We’re always here for you, so don’t hesitate
to reach out whenever you need us.

Kind Regards,

Morgan @ Hippo

Noté 5 sur 5 étoiles

Excellent service

Excellent service, quick decision and painless process. Really recommend.

10 septembre 2024
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Réponse de Hippo Motor Finance

Hello Brett,

Your satisfaction is what drives us, and we’re delighted to know we hit the mark. Thank you for your support!

Kind Regards,

Morgan @ Hippo

Noté 5 sur 5 étoiles

Excellent service

Excellent service. They was not pushy and let me take my time and chose without any hassle and pressure. Amazing sales team explained everything in detail and questions I had. Thank you to Zac my case manager. Can wait to get my car Wednesday again highly recommend

10 septembre 2024
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Réponse de Hippo Motor Finance

Hello Chloe,

We’re thrilled to receive such positive feedback. Our team will be glad to hear that their efforts made a difference!

Kind Regards,

Morgan @ Hippo

Noté 5 sur 5 étoiles

Everything was sorted out fairly with…

Everything was sorted out fairly with only delay down to my insurance payout and the gap payment for my previous car which was unfortunately uneconomical to repair and wrote off. Special thanks going to Crystal for sorting things out.

5 septembre 2024
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Réponse de Hippo Motor Finance

Hello Kevin

Thank you for your great review! We hope to continue serving you in the future
for all your car needs.

Kind Regards,

Morgan @ Hippo

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