Absolutely amazing experience the easiest I’ve ever dealt with! Johnny was amazing explained everything super kind and considerate to my needs as a family with autism and adhd. Best of all there was n... Voir plus
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Lisez les avis des autres
Absolutely brilliant quick service.Any questions i asked were answered promptly. Felt assured all was ok with my new car,as have not been very trusting with car dealers,due to thier own finacial gain... Voir plus
L'entreprise a répondu
An outstanding effort from the team at hippo from choosing a car to driving away in just a few hours. Great service fantastic and very informative communication special mention to Thomas Beeres at the... Voir plus
L'entreprise a répondu
Very good customer service. Gareth was very helpful and competent. May the experience very easy and I felt very well informed of the process
À propos de l'entreprise
Écrit par l'entreprise
The hassle-free way to find and finance your next car. We are bad credit and zero deposit specialists with nationwide delivery available. Get a decision in minutes with no impact to your credit score. Hippo Finance provide hundreds of customers every month with a simple car finance and vehicle package. Traditional car finance is complicated and we want to make buying a new car simple! Hippo Finance is the very best in car and van finance solutions for those with good or bad credit.
Coordonnées de contact
Trident Park, Trident Way, Blackburn, Lancashire BB1 3NU, Lancashire, Royaume-Uni
- 01254956777
- info@hippofinance.co.uk
- hippomotorfinance.co.uk
4,7
Excellent
1 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
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BMW 2019 1-SERIES
I initially enquired about leasing options without knowing exactly what I want but Josh was very helpful in preparing a range of options that fit my criteria. I was happy with the offers provided but I instead I opted for a new car as a matter of preference rather than any poor deals offered by Hippo. Despite not choosing Hippo in the end, Josh was helpful, informative and attentive throughout my experience!
I would recommend Hippo just based on my experience of their customer service and the offers provided.
3 mars 2025
Avis spontané
Réponse de Hippo Motor Finance
Hi William,
Thankyou for your positive review.
I'm sorry we could not find you a vehicle this time. We will forward to helping you in the future.
We will pass your comments over to Josh.
Kind Regards,
Hippo
Buying used ds7 rivoli 2022
Excellent service received by all staff who ever I spoke to were very helpful and friendly from start to collecting the new vehicle
26 février 2025
Réponse de Hippo Motor Finance
Hi Malcolm,
Thankyou for your positive review.
We will be sure to pass your comments onto the team!
Enjoy your new vehicle.
Kind Regards,
Hippo
Réponse de Hippo Motor Finance
Hi Daliah,
Thankyou for your positive review.
Kind Regards,
Hippo
So helpful
So helpful, informative and kept me in the loop throughout the whole process
28 février 2025
Réponse de Hippo Motor Finance
Hi Harriet,
Thankyou for your positive review.
We will be sure to pass your comments onto the team.
Kind Regards,
Hippo
Really fast and great customer service
Hippo were super quick sorting out a finance deal and car I wanted. Georgia was great help, brilliant service!
22 février 2025
Réponse de Hippo Motor Finance
Hi Charlie,
Thank you for your positive review.
We will be sure to pass your comments on to Georgia.
Kind Regards,
Hippo
James was very polite and explained…
James was very polite and explained everything to me helped me to get a deal that was right for me
18 février 2025
Réponse de Hippo Motor Finance
Hi Caroline,
Thank you for your positive review.
We will be sure to pass your comments on to James.
Kind Regards,
Team Hippo
Great service
Great service! Haven’t had car delivered yet but everything up to now has been perfect! Great communication at all times. Special Thanks to Akeem
12 février 2025
Réponse de Hippo Motor Finance
Hello Paul,
Thank you for your kind feedback! We’re delighted to hear that everything has
been perfect so far, and that our communication has met your expectations. We’ll
be sure to pass along your special thanks to Akeem.
Kind Regards,
Hippo.
Réponse de Hippo Motor Finance
Hi William,
Thank you for the positive feedback.
We will pass on your comments to Kamaal.
Kind Regards,
Team Hippo
Have had an excellent experience…
Have had an excellent experience dealing with my Senior Account Manager from first enquiry on changing my current car through Hippo to the delivery of my new vehicle. Many thanks
4 février 2025
Réponse de Hippo Motor Finance
Hi Dave,
Thank you for the positive feedback.
We will be sure to pass your comments on to the team.
Happy driving.
Team Hippo
Well what can I say hippo are an…
Well what can I say hippo are an amazing company the staff are excellent with great customer care and always keep you in touch from start to finish I would like to mention kayleigh this lady was so wonderful and if I was to rate hippo, and Kayleigh I would rate them 110% and my 2nd car with them, so a massive thank you 😊
31 janvier 2025
Réponse de Hippo Motor Finance
Hi David,
Thank you for your fantastic review. We're thrilled to hear that your experience
with Hippo was so positive and that Kayleigh was able to provide you with the
support you needed. We take great pride in offering a helpful service and we're
so happy to hear we was able to find the right car for you.
We will look forward to helping you find your 2nd car when the time comes!
Kind Regards,
Hippo
Réponse de Hippo Motor Finance
Hello Wesley,
Thank you for your review and for taking the time to speak with us earlier.
We’re glad we could assist you with your concerns.
Kind regards,
Hippo
Brilliant service I want to give a big…
Brilliant service I want to give a big shout to Fabio in the team who was excellent from start to finish couldn’t help enough keep up the brilliant work and will definitely be using these guys again
28 janvier 2025
Réponse de Hippo Motor Finance
Hi
We appreciate your feedback! It’s fantastic to know that you’re happy with our
service. If you ever need anything in the future, don’t hesitate to reach out!
Kind Regards,
Hippo
Very, very positive
Simple process, helpful and patient staff (thank you Junior - superstar!). The car is great, really well prepared - worth a visit to the Blackburn showroom for the Gaggia coffee machine! Can’t recommend enough.
24 janvier 2025
Avis spontané
Réponse de Hippo Motor Finance
Hi
Your review made our day! We strive to provide the best possible experience, and
we’re so pleased to hear we met your expectations. Thank you for choosing us!
Kind Regards,
Hippo
Great prompt service from friendly…
Great prompt service from friendly competent staff
29 janvier 2025
Réponse de Hippo Motor Finance
Hello Peter,
Thank you for your wonderful review! We're thrilled to hear that you had a
positive experience with our friendly and competent team. We truly appreciate
your feedback and look forward to serving you again in the future!
Kind regards
Hippo
Réponse de Hippo Motor Finance
Hi Joshua,
Thank you so much for your kind words! We're thrilled to hear you had a great
experience. Providing exceptional service and making sure our customers are
happy means the world to us. If there's anything else we can do for you, please
don't hesitate to let us know. We look forward to serving you again
Hippo
Happy Customer!
Friendly & helpful staff, response time was great, kept me informed of what was happening all the way through the process. Highly recommend using them and would definitely use them again.
11 janvier 2025
Réponse de Hippo Motor Finance
Hi Lesley,
Thank you for you're kind words and feedback. Everyone in the team is happy that
they could help you with you're vehicle purchase and looking forward to
supporting you again with any future motoring needs.
Recently leased a car with Hippo
Recently leased a car with Hippo. My account manager was Josh Fardella, he was super helpful from start to finish, gave me all the info I needed to make an informed decision, and was available to answer all my questions promptly. Definitely didn't feel pushed / rushed into a buying decision. 5 stars for Josh
6 janvier 2025
Avis spontané
Réponse de Hippo Motor Finance
Hi Leah,
Thank you for taking the time to leave such wonderful feedback! We're thrilled
to hear that Josh provided exceptional service throughout your leasing journey.
It's great to know he was helpful, informative, and responsive, ensuring you
felt comfortable and confident in your decision. We'll be sure to share your
kind words with Josh—he’ll be delighted! Thank you for choosing Hippo, and we
hope you enjoy your new car
Hippo
No pressure, no fuss and fast
I started looking before I had really thought about what really mattered to me.
I was not rushed and when decided the process was extremely fast and efficient.
My account manager Andrew Blackburn was excellent, he was always available and promptly replied to my queries.
3 janvier 2025
Réponse de Hippo Motor Finance
Hi Gail
Thank you for sharing your experience! We're delighted to hear that Andrew
provided you with excellent service and was always available to assist with your
queries. It’s great to know that you felt unrushed while deciding what mattered
most to you and that the process was efficient once you were ready. We’ll be
sure to pass along your kind words to Andrew. Thank you for choosing us, and we
hope you enjoy your new car!
Hippo
I had help every step of the way
I had help every step of the way, paperwork was swift and collection was smooth. I was kept up to date through the whole process. Overall a very pleasant experience.
17 décembre 2024
Réponse de Hippo Motor Finance
Hello Richard,
Thank you for your fantastic review! We're so glad to hear that you had a smooth
and pleasant experience with us. It's great to know that our team kept you
informed throughout the process and made everything as easy as possible. We
truly appreciate your feedback and look forward to serving you again in the
future!
Kind Regards,
Hippo.
Very helpful good listeners not too pushy could be more forthcoming with delivery details
Not forthcoming enough with delivery details
15 décembre 2024
Réponse de Hippo Motor Finance
Hello Katrina,
Thank you for your feedback, and we sincerely apologise if the communication
around the delivery details did not meet your expectations. Please be assured
that our normal process was followed, and we can see that you now have the
delivery details you were awaiting.
We apologise for any inconvenience caused and appreciate your patience.
Kind Regards,
Hippo.
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