HomeFuels Direct Avis 

9 455
•
TrustScore 4 sur 5

3,9

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Lisez les avis des autres

Noté 5 sur 5 étoiles

This is the first time ordering from this company, and honestly, cannot fault them. I ordered the heating oil on Thursday, it was delivered the very next day despite paying low price for longer de... Voir plus

L'entreprise a répondu

Noté 4 sur 5 étoiles

Wouldn't normally hesitate from ordering heating fuel from Home fuels direct however after today's quote I'm now ordering from Johnston fuels here in Scotland, Home fuels direct today 27th May = £1... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Way past my delivery date ,still waiting for my delivery. Contacted home fuels and keep getting told no drivers , awful ,never using them again. Now run out of fuel ,no heating or hot water . Staff... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

After reading all the comments online from other heating oil users having had their oil delivery cancelled after ordering in the last few weeks, I have to say that HomeFuels Direct (Larbert) kept to t... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Fournisseur d'énergie

Informations provenant de diverses sources externes

✅ The Uk’s favourite Online Supplier Of Home Heating Oil


Coordonnées de contact

3,9

Bien

TrustScore 4 sur 5

9 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,9

Tous les avis

(9 455)

1 286 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great quality and fast service every…

Great quality and fast service every time
RM 17 may

17 mai 2026
Avis spontané
Logo de HomeFuels Direct

Réponse de HomeFuels Direct

Hi – Thank you for taking the time to leave such positive feedback. We’re so pleased you had a great experience with us.
Kind regards,
Homefuels direct

Noté 5 sur 5 étoiles

With the current difficulties

With the current difficulties, HomeFuels Direct provided a competitive quote and an excellent delivery within 4 days. A further update will be given once the Kerosene has been delivered.

19 mai 2026
Avis spontané
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Réponse de HomeFuels Direct

Hi – Thank you for taking the time to leave such positive feedback. We’re so pleased you had a great experience with us.
Kind regards,
Homefuels direct

Noté 5 sur 5 étoiles

This was first time ordering from Home…

This was first time ordering from Home Fuels Direct. It was easy to do and delivery was quick. I was also able to order a small tanker at no extra cost. The price was very competitive given the current volatile nature of oil prices at the moment.

19 mai 2026
Avis spontané
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Réponse de HomeFuels Direct

Hi – Thank you for taking the time to leave such positive feedback. We’re so pleased you had a great experience with us.
Kind regards,
Homefuels direct

Noté 4 sur 5 étoiles

MR L I O’B order date 21//05/2026

MR L I O’B order date 21//05/2026

Place my first order with Home fuels direct very easy to do very pleased so far with the process Can’t comment on the delivery as of yet as I haven’t received it, but I’m sure everything will go well.

18 mai 2026
Avis spontané
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Réponse de HomeFuels Direct

Hi – Thank you for taking the time to leave such positive feedback. We’re so pleased you had a great experience with us.
Kind regards,
Homefuels direct

Noté 4 sur 5 étoiles

Easy to use and a competative price

Good web site Easy to use and a competative price
18may 2026 PW

18 mai 2026
Avis spontané
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Réponse de HomeFuels Direct

Hi – Thank you for taking the time to leave such positive feedback. We’re so pleased you had a great experience with us.
Kind regards,
Homefuels direct

Noté 5 sur 5 étoiles

We have used homefuels direct many…

We have used homefuels direct many times now as I always find the order process great and also simple. Delivery times great also and a professional delivery always.

17 mai 2026
Avis spontané
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Réponse de HomeFuels Direct

Good afternoon -Thank you for taking the time to leave your 5-star review.
Kind Regards Certas Energy

Noté 1 sur 5 étoiles

Terrible service

Terrible service, used to be good but now your better off using boiler juice.
Ordered 500l just before fuel price rises, heard nothing and no way of getting through to them. Delivery was scheduled 2 days later then last promised date of delivery.
Apparently delivered and refunded less than 1 pound as unable to complete the order as no room in the tank. Its a 2000+ tank and was inches from empty!
No receipt left for actual delivery amount which was zero as gauge didnt move after delivery!
Would of preferred honesty if they said we won't now honour the order but instead I got no oil, no refund and a online order delivery showing zero litres supplied.
Needless to say its cheaper to buy elsewhere.

11 mars 2026
Avis spontané
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Réponse de HomeFuels Direct

Good Morning - Thank you for your feedback. So sorry to hear this, please accept our sincere apologies. I can assure you I have passed your feedback over to the relevant department.
Kind Regards Certas Energy

Noté 5 sur 5 étoiles

Always a great service and great price…

Always a great service and great price without having to pay for extras. Top service, always reliable and would recommend. PG order 16th for delivery 20th top service top price 😊

16 mai 2026
Avis spontané
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Réponse de HomeFuels Direct

Good afternoon - Thank you for your lovely feedback.
Kind Regards Certas Energy

Noté 5 sur 5 étoiles

Pris da a gwasanaeth cyflym bob tro

Pris da a gwasanaeth cyflym bob tro - diolch! /
Always a competetive price and fast service - thanks!

15 mai 2026
Avis spontané
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Réponse de HomeFuels Direct

Hi - Thank you for taking the time to leave this lovely review. It is great to hear you are happy with our service.
Kind Regards Certas Energy

Noté 5 sur 5 étoiles

Easy to use website

Easy to use website, best price we've received in these volatile price markets.

15 mai 2026
Avis spontané
Logo de HomeFuels Direct

Réponse de HomeFuels Direct

Good afternoon - Thank you for your lovely feedback.
Kind Regards Certas Energy

Noté 5 sur 5 étoiles

Back to their best

Home Fuels service is now back to their best following a slight hiccup at the early stages of the Iran war. Excellent service, fast delivery and very competitive price sums it up.

CCT 15th May

15 mai 2026
Avis spontané
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Réponse de HomeFuels Direct

Hi - Thank you for taking the time to leave your great feedback.
Kind Regards Certas Energy

Noté 4 sur 5 étoiles

Easy to order on line,as deaf phone difficult

Previous supplier unable to give price. suspect would have been more. Wait for delivery 3 weeks. Could cancel the day before, but by then tank would have been empty.

Oil has been delivered four days after ordering.Nice delivery man unfased by fact had to ask him to wait,while backed car out. Dog to vet. Will use again.

14 mai 2026
Avis spontané
Logo de HomeFuels Direct

Réponse de HomeFuels Direct

Good afternoon - Thank you for your lovely feedback.
Kind Regards Certas Energy

Noté 5 sur 5 étoiles

WH. Cheapest price, and quick to find.

Cheapest price, easy to view and order, very straightforward. Still to be delivered, but not expecting any problems, all good so far!

14 mai 2026
Avis spontané
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Réponse de HomeFuels Direct

Good morning – Thank you for your positive feedback. We’re very pleased to hear you had a good experience with us.
Kind regards,
Certas Energy

Noté 4 sur 5 étoiles

Easy to order and delivery always on…

Easy to order and delivery always on time. The order tracker is not not reliable and it takes ages to update.

23 avril 2026
Logo de HomeFuels Direct

Réponse de HomeFuels Direct

Hi - Thank you for taking the time to leave this lovely review. It is great to hear you are happy with our service.
Kind Regards Certas Energy

Noté 5 sur 5 étoiles

Emergency Order: The ordering process was simple and…

The ordering process was simple and straightforward and the fuel delivered on time (& without a price change despite fuel cost rises due to the Middle East war).

18 mars 2026
Avis spontané
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Réponse de HomeFuels Direct

Hi – Thank you for taking the time to leave such positive feedback. We’re so pleased you had a great experience with us.
Kind regards,
Certas Energy

Noté 5 sur 5 étoiles

Great company

Great company. Easy to get a quote and very competitive prices. Just ordered some oil for my mum!

11 mai 2026
Avis spontané
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Réponse de HomeFuels Direct

Thank you for your kind review. We are pleased to hear that you are happy with the service you received.
Kind Regards
Certas Energy.

Noté 5 sur 5 étoiles

Never had a problem

Have dealt with Home Fuels Direct for several years . Price is competitive and delivery on time. Kept informed throughout. Swift refund if you have ordered and paid for too much.

10 avril 2026
Avis spontané
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Réponse de HomeFuels Direct

Thank you for your positive feedback. We are delighyed to hear that you are happy with the service you received and ruly appreciate you taking the time to share your experience.
Kind Regards
Certas Energy.

Noté 5 sur 5 étoiles

I am very satisfied

I am very satisfied. Fast delivery without any problems.

8 mai 2026
Avis spontané
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Réponse de HomeFuels Direct

Hi – Thank you for taking the time to leave such positive feedback. We’re so pleased you had a great experience with us.
Kind regards,
Certas Energy

Noté 5 sur 5 étoiles

Great service and price!

Great service and price! James c 02/05/26

2 mai 2026
Avis spontané
Logo de HomeFuels Direct

Réponse de HomeFuels Direct

Thank you for your kind review. We really appreciate it.
Kind Regards
Certas Energy.

Noté 5 sur 5 étoiles

Another order completed today 1/5/26 AC…

Another order completed today 1/5/26 AC with HOMEFUELS DIRECT.
Always the cheapest price & delivered on time if not before. Reliable company & my go to place for my heating oil

1 mai 2026
Avis spontané
Logo de HomeFuels Direct

Réponse de HomeFuels Direct

Good afternoon – Thank you for your 5-star review. We’re thrilled to know you had a positive experience and appreciate your support.
Kind regards,
Certas Energy

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