HomeLet Avis 

Rachel Harvey helped we with everything. She took the time to answer all my questions, put my mind at ease about my concerns, and clearly explained the procedures, resolving all the problems I had with proceeding. I was able to proceed and complete the insurance policy with confidence thanks to her kind and patient help.

I recently renewed my landlord insurance and was looked after by Rachel Harvey, who provided an excellent level of service throughout the process. She took the time to understand my properties and circumstances, explained the policy details and options clearly, and made sure I was fully comfortable with the cover before proceeding.

Rachel was professional, friendly and patient, answering all my questions without rushing and highlighting where I could adjust the policy to better suit my needs as a landlord. The renewal itself was straightforward and hassle‑free, with documents and costs laid out in a simple, transparent way that made it easy to check everything and confirm the changes.

Overall, I’m very happy with the experience and the peace of mind the renewed cover gives me, and I would gladly recommend Rachel Harvey and the team to other landlords looking for clear advice and efficient insurance renewal support.

Very professional

I recevied good service from Reid Ashanti.It was good talking to her.

Great service. Good communication.
Happy with the service provided

I had a great experience with Valentin Valeanu at HomeLet Insurance. He was professional, patient, and explained everything clearly. He helped me choose the right cover for my needs without any pressure, and the whole process was quick and straightforward. Thank you, Valentin, for your excellent customer service. I highly recommend both Valentin and HomeLet Insurance.

Valentin was super helpful and kind

Scott Owen was very helpful when sorting out my home insurance. He made the process as painless as possible.

Homelet have been very helpful and gracious during my conversations with them.. I am a very happy customer..

I spoke with Enoch Biney this afternoon and he was extremely helpful and friendly My query was understood and resolved easily I have been with Homelet for 10 years and have been happy with the service provided

Ashanti was absolutely fantastic! really accommodating and patient with my call and lovely to talk to as well! Excellent customer service, sounded so happy too!

I really appreciate the high level of service I received and wouldn’t hesitate to recommend HomeLet to anyone looking for landlord insurance. Thank you again, Rosa, for all your help!

Thiago R. De Oliveira

Quick, efficient and hassle free.

Rachel Harvey Was an excellent customer service agent who was very informative and patient. Thank you for making the insurance process so easy.

Ashanti was very helpful

Awful guarantor experience - HomeLet portal is simply awful. Poor and confusing user experience, sub-par technical implementation, additional confusing steps being required to get anything done, lack of any kind of indication about what is still outstanding, or where you are in the process. I have *zero* confidence the disproportionate amount of sensitive information they collected is even remotely secure. The guarantor contract is draconian, yet pressured into signing with no means of appeal or request for modification. I have no idea why estate agents or landlords use this system. I will be exercising my right to be forgotten at the earliest possible opportunity.

Great service, massive help getting me get set up.

Prompt efficient renewal of my policy. Thank you Ashanti Reid!