Paczka zamówiona 19 lipca, 30 lipca powinna być u mnie, do dnia dzisiejszego nic nie otrzymałam, status paczki od 19 lipca taki sam - dane przesyłki zarejestrowane, przesyłka jeszcze nie nadana. Stat... Voir plus
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Lisez les avis des autres
Zamówienie przyszło nie dość, że niekompletne (brak jednej bazy), to dodatkowo drugi produkt zostały wysłany w złym kolorze. Całkowity brak kontaktu - telefonu nikt nie odbiera, mail nieaktywny. No... Voir plus
Zamówienie złożone 07.11.2024. Wysłane podobno 22.11.2024, ale nie otrzymałem ani numeru przesyłki, ani oczywiście samej przesyłki. Wielokrotnie dzwoniłem na podany numer telefonu, ale nikt nie odbie... Voir plus
Paczka doszła po 3 tygodniach - 2 tygodnie po wskazanym terminie doręczenia - i niestety nie zawierała tego, co zamawiałam. Bardzo chciałabym zwrócić towar - jestem na tym stratna i ja, i sklep, bo pr... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
House of Beauty Retail Ltd House of Beauty Makeup & Nails Shop Store address: 342 High Street Dorking, RH4 1QX (South London) Opening hours: Monday - Friday 10 - 7 p.m. UK Professional Nail & Beauty salon supply, authorised distributors for CND Shellac, Indigo Nails Lab, Victoria Vynn, Semilac, Słowianka Nails Trends and many more. Shop instore or online.
Coordonnées de contact
342 High Street, RH4 1QX, Dorking, Royaume-Uni
- houseofbeauty.co.uk
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
A répondu à 27 % de ses avis négatifs
Répond généralement dans un délai d'un mois
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Highly recommend
Highly recommend. Very good variety of products. Awesome contact with seller, staff is very helpful and frendly. Fast delivery. If something was it out of stock I got a massage with option of swap or money refund. Pretty packaged and protected well. Often I can find discount on website. My order coming with free amazing gift (Thank You).
Very disappointed
My recent encounter with House of beauty left much to be desired. Their customer service was abysmal, marked by unresponsiveness, poor communication, and excessively long wait times. I strongly caution others against engaging with this company due to their neglect of customer satisfaction.
I did order previous few times and I did not had a problem before. Unfortunately this time everything goes wrong. My order was mixed up with the item which I didn't order or missing item. There is no chance you can call on number.What is on the website, There is also no WhatsApp communication.Only way it's email. But also here you have to wait for the respond very long time.
I don't have issue with the products, I never had a problem with any of the products.
I made my order 21st of February, today is 13th of March and finally I received my missing product.
I don't want to be a rude person. I just want you to be aware, because if you have a business, and you're waiting for something because you need desperately well... think twice before you order from House of beauty.
House of beauty please improve your customers service 🙏.
Very pleased with my order
Very pleased with my order. Very good packaging and quick delivery. Highly recommended. Will definitely order from House of Beauty again
I highly recommend the House of Beauty
I highly recommend the House of Beauty. There is everything what you need: good quality products, excellent customer service and fast delivery.
Highly recommend House of beauty
Highly recommend House of beauty
I’m more than satisfied with customer service and delivery time. Never had any problem. Professional and high quality products. I order in House of Beauty from long time and never disappointment. Very friendly staff. Thank you for lovely gifts to my orders and discount.
Good variety of products
Good variety of products.
Prices are very competitive, awesome contact wits seller, when something was out of stock I got a phone call and massage with option of swap or money refund. Quick delivery and also packed nicely. Can definitely recommend!
Wery fast delivery !
Wery fast delivery !! All products wrapped separately in pretty packaged
Highly recommended definitely order once again soon
I highly recommend House of Beauty
I highly recommend House of Beauty. Very good communication with team members. Very fast delivery.
Polecam Sklep House of Beauty
Polecam Sklep House of Beauty
Szybka i bezpieczna wysylka
Przedmioty zgodne z opisem😉😊
I highly recommend House of Beauty
I highly recommend House of Beauty. Good quality products, I found the prices slightly cheaper compared to other websites offering the same products. Very fast delivery. Thank you 😊
I highly recommend the house of beauty…
I highly recommend the house of beauty store, I have finally found the perfect store for myself where I can get everything I need in one place ❣️❣️
Nail art brush arrived in horrible state - can’t be used for nothing !
Received a nail art brush from them yesterday. Absolutely appalling state of it, arrived so damaged it cannot be used for nothing! Tried to ring them on the phone from the website only to get to a BT voicemail service. Opened a case with PayPal hope I get my refund surely would not be buying again 🙈
Czekam 37 dni na paczkę
Czekam 37 dni na paczkę, zero odpowiedzi na telefony, w mailach na początku dostawałam odpowiedzi typu "proszę jeszcze poczekać" itd., ostatnia wiadomość jaką dostałam mówiła o tym, że jeśli paczka nie przyjdzie do 9 lutego to będzie zrobiony zwrot pieniędzy. Jest 16.02 a ja nie dostałam odpowiedzi na ani jednego maila wysłanego od 09.02 (wysłałam ich chyba 5).
Wygląda na to, że zostałam ofiarą oszustwa.
NIE POLECAM ZAKUPÓW W TYM SKLEPIE JEŚLI NIE CHCECIE STRACIĆ PIENIĘDZY.
I highly recommend House of Beauty for…
I highly recommend House of Beauty for its full professionalism, high availability of products on the store's website, and satisfactory customer service. Fast shipping.
Highly recommend
Highly recommend, had no issues and delivery was quick. Bought a couple of samples and all were clearly labelled.
Good experience
Good experience, very quick delivery and good prices also great choice of products
Highly recommend
Large assortment of items and a lot to…
Large assortment of items and a lot to choose from, the package was delivered in the expected time frame. Everything was packaged in separate bags and protected well.
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