So we were looking for a place to deposit our Tennis Club funds, where they would get a better rate than that offered by our bank, who was offering next to nothing. Application was much easier than ex... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Very easy to open my Instant Access account.Had a little difficulty funding it initially only because I expected it to be a similar process to Ford Money and RCI Bank. Basically you send the funds to... Voir plus
L'entreprise a répondu
HTB has been understanding and accommodating when we had issues dealing with our nominated bank.It was a normal human interaction as opposed a cold approach of NatWest bank.So many thanks to HTB,
L'entreprise a répondu
The initial opening process was very good, quick and easy. It was very annoying that we were asked for accounts, minutes of meeting and listening of committed members after a few days. This delayed th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Hampshire Trust Bank is a specialist bank, staffed by experts focused on helping UK businesses realise their ambitions. Our dedicated bridging finance, development finance, specialist mortgages and wholesale finance teams ensure that businesses receive the outstanding service, lasting relationships, integrity and expertise they need to prosper. We also provide savings accounts to individuals and businesses and since we lend to SMEs, our savers can be sure their money will help boost the British economy. The bank is authorised by the Prudential Regulation Authority and regulated by the Prudential Regulation Authority and the Financial Conduct Authority.
Coordonnées de contact
80 Fenchurch Street, EC3M 4BY, London, Royaume-Uni
- htb.co.uk
4,3
Excellent
3 k avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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ISA 26/27
ISA fixed interest rates very good and easy to set up on line and also contact with the team by phone easy and efficient
13 avril 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Lynda, thank you for taking the time to leave feedback.
We're pleased that you're happy with the product and service.
Hampshire Trust Bank
Our application was handled very…
Our application was handled very efficiently. Subsequently I got emails advising that we hadn't made a deposit and this became clear when I access your portal and found that two accounts had been opened. I have closed the unused account, but suggest you review your application process.
2 avril 2026
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that the application was handled efficiently, we're always keen to improve and have passed your feedback onto the relevant team.
Hampshire Trust Bank
Réponse de Hampshire Trust Bank (HTB)
Hi Darren, thank you for taking the time to leave feedback.
We're pleased that you're happy with the service.
Hampshire Trust Bank
User friendly
Easy, user friendly site, regular updates on registration progress and clear messaging.
23 mars 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Gillian, thank you for taking the time to leave feedback.
We're pleased that you're happy with the service so far.
Hampshire Trust Bank
Easy to apply for account and…
Easy to apply for account and everything progressed smoothly
1 avril 2026
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that you found the application process easy.
Hampshire Trust Bank
user friendly website
7 avril 2026
Réponse de Hampshire Trust Bank (HTB)
Hi David, thank you for taking the time to leave feedback.
We're pleased that you found the website easy to use.
Hampshire Trust Bank
Réponse de Hampshire Trust Bank (HTB)
Hi Toni, thank you for taking the time to leave feedback.
We're pleased that you found the website easy to use.
Hampshire Trust Bank
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're always keen to improve and have passed this onto the relevant team.
Hampshire Trust Bank
The worst transfer experience
My transfer of isa to yourselves was supposed to happen on 31/3. It is still not completed! You and the previous provider are blaming each other. I messaged you and have had no response. My husband is in the same situation and spoke to you yesterday....still awaiting a call back. Communication is terrible and action is non existent.
7 avril 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Helen, thank you for taking the time to leave feedback.
We're sorry that you're unhappy with the service provided so far.
We have passed this onto the team and can see that you have now spoken with them and the issue is in the process of being resolved.
Hampshire Trust Bank
Transfer of ISA stuck somewhere
Transfer of ISA stuck somewhere, both current ISA provider and yourselves blaming each other. I am losing money because of one of you. Poor service that need resolving urgently.
7 avril 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Mark, thank you for taking the time to leave feedback.
We're sorry that you're unhappy with the service provided so far.
We have passed this onto the team and can see that you have now spoken with them and the issue is in the process of being resolved.
Hampshire Trust Bank
Straight forward easy online…
Straight forward easy online application, but staff are on phone to assist.
10 mars 2026
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that you found the application process easy and you're happy with the service.
Hampshire Trust Bank
Could not find how to withdraw money
Could not find how to withdraw money. Need to call you
6 avril 2026
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're sorry that you were unable to withdraw funds online, we kindly request that you call us on 020 7862 6222 and we would be happy to assist you with your request.
Hampshire Trust Bank
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that you found the website easy to navigate and you're happy with the product.
Hampshire Trust Bank
CLUB SAVINGS ACCOUNT
Easy to open a club account with a fair interest rate and immediate access.
24 mars 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Shane, thank you for taking the time to leave feedback.
We're pleased that you found the application process easy.
Hampshire Trust Bank
Very easy, straightforward process
I opened a savings account on behalf of a charity. The online process was extremely easy to follow, it was straightforward and allowed me to complete the compliance areas quite easily.
It was definitely a no-headache process compared to many other similar accounts I have opened over the years.
12 mars 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Gordon, thank you for taking the time to leave feedback.
We're pleased that you're happy with the service and you found the application process straightforward.
Hampshire Trust Bank
Attempted to open an ISA two weeks…
Attempted to open an ISA two weeks before deadline. Completed form correctly. No contact from HTB despite several emails trying to find out what was happening. In the end had to find an alternative. My first expereince with this bank and sadly would not attempt to use them again
4 avril 2026
Avis spontané
Réponse de Hampshire Trust Bank (HTB)
Hi Martin, thank you for taking the time to leave feedback.
We're sorry that you're unhappy with the service.
We're always keen to improve and I have passed this onto the team.
Hampshire Trust Bank
need to sort out tech
Received email , I have important new message. Spent time logging in, no message.
Tried to send message to them, just got error.
Please value your customers time.
6 avril 2026
Avis spontané
Réponse de Hampshire Trust Bank (HTB)
Hi Paul, thank you for taking the time to leave feedback.
We're sorry that you're unhappy with the service, we have passed this onto the team.
To help us in assisting you further, please kindly respond to our request for more information to allow us to identify and contact you.
Hampshire Trust Bank
Opened up fixed account and a few days…
Opened up fixed account and a few days later new fixed saving with higher interest rate appeared. There was no hassle getting it transferred.
31 mars 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Colin, thank you for taking the time to leave feedback.
We're pleased that you're happy with the service and product.
Hampshire Trust Bank
Unable y to gain access to the site.
I managed to get the account set up but then found the process of gaining access to the account to deposit the cash impossible.
I emailed several times for password username resets and was not given support or information to proceed. I therefore ran out of the 14 day window time slot and failed in my attempt to deposit the money.
The experience was highly frustrating and ultimately a waste of time.
27 mars 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Margaret, thank you for taking the time to leave feedback.
We're sorry that you're unhappy and you were unable to gain access to your account.
I have passed this onto the team to arrange support and should you wish to open a new account this option is available to you.
Hampshire Trust Bank
Great easy process
23 février 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Pete, thank you for taking the time to leave feedback.
We're pleased that you found the process easy.
Hampshire Trust Bank
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