So we were looking for a place to deposit our Tennis Club funds, where they would get a better rate than that offered by our bank, who was offering next to nothing. Application was much easier than ex... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Very easy to open my Instant Access account.Had a little difficulty funding it initially only because I expected it to be a similar process to Ford Money and RCI Bank. Basically you send the funds to... Voir plus
L'entreprise a répondu
HTB has been understanding and accommodating when we had issues dealing with our nominated bank.It was a normal human interaction as opposed a cold approach of NatWest bank.So many thanks to HTB,
L'entreprise a répondu
The initial opening process was very good, quick and easy. It was very annoying that we were asked for accounts, minutes of meeting and listening of committed members after a few days. This delayed th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Hampshire Trust Bank is a specialist bank, staffed by experts focused on helping UK businesses realise their ambitions. Our dedicated bridging finance, development finance, specialist mortgages and wholesale finance teams ensure that businesses receive the outstanding service, lasting relationships, integrity and expertise they need to prosper. We also provide savings accounts to individuals and businesses and since we lend to SMEs, our savers can be sure their money will help boost the British economy. The bank is authorised by the Prudential Regulation Authority and regulated by the Prudential Regulation Authority and the Financial Conduct Authority.
Coordonnées de contact
80 Fenchurch Street, EC3M 4BY, London, Royaume-Uni
- htb.co.uk
4,3
Excellent
3 k avis
Demande des avis aux clients
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A répondu à 100 % de ses avis négatifs
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Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
I was locked out of my online account…
I was locked out of my online account despite using the id provided and a password recently set up by myself. I telephoned on a number of occasions to try to rectify this but was unable to get through. This led to the account not being funded and hence closed.
27 mars 2026
Réponse de Hampshire Trust Bank (HTB)
Hi David, thank you for taking the time to leave feedback.
We're sorry that you're unhappy with the service received and that you were unable to get through to us.
We're always keen to improve and have passed this onto the relevant team.
Hampshire Trust Bank
Application isa
The online application took quite a few days, which other banks can get done on the same day. Wanted to get my isa limit in quick before the deadline.
27 mars 2026
Réponse de Hampshire Trust Bank (HTB)
Hi John, thank you for taking the time to leave feedback.
We're always keen to improve and have passed your feedback onto the relevant team.
Hampshire Trust Bank
No issues thus far
22 avril 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Michael, thank you for taking the time to leave feedback.
We're pleased that you're happy with the service so far.
Hampshire Trust Bank
Réponse de Hampshire Trust Bank (HTB)
Hi Christopher, thank you for taking the time to leave feedback.
We're pleased that you found the application process easy and you're happy with the product.
Hampshire Trust Bank
GREAT WEBSITE AMAZING RATES
21 avril 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Christina, thank you for taking the time to leave feedback.
We're pleased that you're happy with the product.
Hampshire Trust Bank
Opening an ISA account was easy and…
Opening an ISA account was easy and straightforward with a good interest rate
6 avril 2026
Réponse de Hampshire Trust Bank (HTB)
Hi John, thank you for taking the time to leave feedback.
We're pleased that you found the application process easy and you're happy with the product.
Hampshire Trust Bank
Réponse de Hampshire Trust Bank (HTB)
Hi Paul, thank you for taking the time to leave feedback.
We're pleased that you found the website easy to navigate and you're happy with the product.
Hampshire Trust Bank
Réponse de Hampshire Trust Bank (HTB)
Hi Tim, thank you for taking the time to leave feedback.
We're pleased that you found the application process straightforward.
Hampshire Trust Bank
Very simple process for setting up ISA
Very simple process for setting up ISA. Quick response and good communication.
22 mars 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Debbie, thank you for taking the time to leave feedback.
We're pleased that you found the application process simple and you're happy with the service.
Hampshire Trust Bank
Unable to transfer from another ISA provider.
It was impossible to find where to transfer an ISA from another provider which was the reason for my application.
27 mars 2026
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're sorry that you're unhappy with the service received so far.
Please kindly contact us on 020 7862 6222 and we would be happy to help should you wish to go ahead with the transfer.
Hampshire Trust Bank
Réponse de Hampshire Trust Bank (HTB)
Hi Kate, thank you for taking the time to leave feedback.
We're pleased that you found the application process easy.
Hampshire Trust Bank
Réponse de Hampshire Trust Bank (HTB)
Hi Kenneth, thank you for taking the time to leave feedback.
We're pleased that you're happy with the service.
Hampshire Trust Bank
Easy to open new ac0count
Easy to open new ac0count
bit of do to transfer from old account
7 avril 2026
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased you found the application easy. We're always keen to improve and have passed your feedback onto the relevant team.
Hampshire Trust Bank
I cancelled a Isa in the correct time…
I cancelled a Isa in the correct time frame and they still took it an still waiting for it to be returned
8 avril 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Joanne, thank you for taking the time to leave feedback.
We're sorry that you're unhappy with the service received so far.
We have looked into this and it should now be resolved. We're always keen to improve and have passed your feedback onto the relevant team.
Hampshire Trust Bank
ISA transfer - poor communication methods
Opened an ISA and requested transfer, which I completed the form for.
However, due to the crossover in timing, the existing provider moved my isa into what they called the mature isa.
I advised HTB immediately the new account number via the chat, as there was no other way of telling them this. A week or two later, I get a message from HTB to say there was an issue with the transfer, but no further details. How am I supposed to fix the issue, when I’m not being advised what the issues is???
Basically the customer services is appalling if you want something a little different from their AI chat interface!
31 mars 2026
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're sorry that you're unhappy with the service received, we are always keen to improve.
We have looked into this and have asked our team to reach out to you to ensure this is resolved.
Hampshire Trust Bank
I asked for matured isa to be…
I asked for matured isa to be transferred to you and you requested a balance of £0.00.
You acknowledged that this was your human error.
I subsequently transferred my account to another provider and closed my account with you.
13 avril 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Susan, thank you for taking the time to leave feedback.
We're sorry that you're unhappy with the service received. We're always keen to improve and I have passed on your feedback to the relevant team.
Hampshire Trust Bank
ISA transfer
I transferred my ISA in and everything worked well. My only small gripe is that all emails are worded for the opening of a new account and not a transfer in. In turn there were no interim updates about the progress of the transfer.
27 mars 2026
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that your ISA transfer was successful.
We're always keen to improve and have passed your feedback onto the relevant team.
Hampshire Trust Bank
Réponse de Hampshire Trust Bank (HTB)
Hi John, thank you for taking the time to leave feedback.
We're pleased that you found the process straightforward.
Hampshire Trust Bank
Easy to set up an online account
Easy to set up an online account. Kept updated by email.
21 mars 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Jo, thank you for taking the time to leave feedback.
We're pleased that you found the application process easy.
Hampshire Trust Bank
Easy to set up and transfer funds too…
Easy to set up and transfer funds too although restricted to only bank account to transfer from.
27 mars 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Colin, thank you for taking the time to leave feedback.
We're pleased that you found the application process easy.
Hampshire Trust Bank
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