So we were looking for a place to deposit our Tennis Club funds, where they would get a better rate than that offered by our bank, who was offering next to nothing. Application was much easier than ex... Voir plus
L'entreprise a répondu
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Lisez les avis des autres
Very easy to open my Instant Access account.Had a little difficulty funding it initially only because I expected it to be a similar process to Ford Money and RCI Bank. Basically you send the funds to... Voir plus
L'entreprise a répondu
HTB has been understanding and accommodating when we had issues dealing with our nominated bank.It was a normal human interaction as opposed a cold approach of NatWest bank.So many thanks to HTB,
L'entreprise a répondu
The initial opening process was very good, quick and easy. It was very annoying that we were asked for accounts, minutes of meeting and listening of committed members after a few days. This delayed th... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
Hampshire Trust Bank is a specialist bank, staffed by experts focused on helping UK businesses realise their ambitions. Our dedicated bridging finance, development finance, specialist mortgages and wholesale finance teams ensure that businesses receive the outstanding service, lasting relationships, integrity and expertise they need to prosper. We also provide savings accounts to individuals and businesses and since we lend to SMEs, our savers can be sure their money will help boost the British economy. The bank is authorised by the Prudential Regulation Authority and regulated by the Prudential Regulation Authority and the Financial Conduct Authority.
Coordonnées de contact
80 Fenchurch Street, EC3M 4BY, London, Royaume-Uni
- htb.co.uk
4,3
Excellent
3 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Very happy with the service
22 mai 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Edward, thank you for taking the time to leave feedback.
We're pleased that you're happy with the service.
Hampshire Trust Bank
Quick and easy to open an account
22 mai 2026
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that you found the application process quick and easy.
Hampshire Trust Bank
Réponse de Hampshire Trust Bank (HTB)
Hi Judith, thank you for taking the time to leave feedback.
We're pleased that you found the application process easy.
Hampshire Trust Bank
All right in the end. But not easy.
It took so long that I had to phone them. When I did. The customer service person said I would have to start again. I sent a complaint in because I thought that was ridiculous. They found my application and sorted it out. So all ok in the end, but not a happy experience.
31 mars 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Nicki, thank you for taking the time to leave feedback.
We're sorry that your experience has not been a happy one so far.
We're always keen to improve and I have passed this onto the relevant team who have attempted to contact you.
Hampshire Trust Bank
Réponse de Hampshire Trust Bank (HTB)
Hi Linda, thank you for taking the time to leave feedback.
We're pleased that you found the website easy to navigate.
Hampshire Trust Bank
efficient and professional
18 mai 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Sue, thank you for taking the time to leave feedback.
We're pleased that you're happy with the service.
Hampshire Trust Bank
Easy online system.
As usual, the process of opening a bond online, once you have a login, is perfectly straight forward.
14 mai 2026
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that you found the application process straightforward.
Hampshire Trust Bank
I tried opening an ISA
I tried opening an ISA, to transfer an existing ISA to it. I kept getting messages asying account would be closed if i didnt put any money in it, and after contacting hfc, i received confirmation these were automatically generated letters, so to ignore them as i was doing a transfer.
the next message i got said my account was closed, as i didnt put any money in it!
31 mars 2026
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're sorry that you're not satisfied with the product and service received.
We're always keen to improve our automated messages and have passed your feedback onto the relevant team.
Hampshire Trust Bank
Great overall service.
6 mai 2026
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that you're happy with the service.
Hampshire Trust Bank
Missing money
I requested to close my account. Over 6k and it was promised yesterday. its still not come through and its left me all weekend worried as to where it is. Not good
Thanks issue sorted. Arrived after the weekend but had me worried all weekend when was promised on the Friday
Not sure who's fault it was
8 mai 2026
Avis spontané
Réponse de Hampshire Trust Bank (HTB)
Hi John, thank you for taking the time to leave feedback.
We're sorry that you are not satisfied with the service you have received.
We have looked into this and can see that this issue has now been resolved, please accept our apologies for any worry it caused.
We're always keen to improve and value our customer feedback, and yours has been passed onto the relevant team.
Hampshire Trust Bank
Réponse de Hampshire Trust Bank (HTB)
Hi John, thank you for taking the time to leave feedback.
We're pleased that you're happy with the service.
Hampshire Trust Bank
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that you're happy with the service and you found the application process straightforward.
Hampshire Trust Bank
Réponse de Hampshire Trust Bank (HTB)
Hi Laurence, thank you for taking the time to leave feedback.
We're pleased that you're happy with the service received.
Hampshire Trust Bank
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're pleased that you're happy with the service so far.
Hampshire Trust Bank
The bank appears to take security very…
The bank appears to take security very seriously, which is encouraging.
Application a little lengthy, but again that was down to security measures, so can't complain.
28 avril 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Suzanne, thank you for taking the time to leave feedback.
We're pleased that you're happy with the service and security.
Hampshire Trust Bank
Good communication
9 avril 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Joanne, thank you for taking the time to leave feedback.
We're pleased that you're happy with the service and communication so far.
Hampshire Trust Bank
Réponse de Hampshire Trust Bank (HTB)
Hi Peter, thank you for taking the time to leave feedback.
We're pleased that you found the application process easy.
Hampshire Trust Bank
Good now but had trouble setting up the…
Good now but had trouble setting up the account and needed to speak to someone but the offices were closed!
23 mars 2026
Réponse de Hampshire Trust Bank (HTB)
Hi Jennifer, thank you for taking the time to leave feedback.
We're sorry that you had some trouble setting up the account and we're glad that its now been resolved.
Hampshire Trust Bank
Réponse de Hampshire Trust Bank (HTB)
Hi Caroline, thank you for taking the time to leave feedback.
We're pleased that you found the application process easy and you're happy with the service so far.
Hampshire Trust Bank
ISA Transfer
So slow in transferring an ISA starting with forms sent at end of March. Had to chase them up. Said to send forms again. Still waiting for transfer.
25 avril 2026
Réponse de Hampshire Trust Bank (HTB)
Thank you for taking the time to leave feedback.
We're sorry that your ISA transfer has taken longer than expected.
We're always keen to improve and I have passed this onto the relevant team to ensure its resolved as soon as possible.
Hampshire Trust Bank
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