Honestly, my previous manager always made IDville appear to be slow with high prices. I found that to be completely opposite. I really enjoy working with our sales representative, Kim Schuler, she's... Voir plus
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Lisez les avis des autres
Marcia S was fabulous! This was my first time order and the experience was delightful. Great customer service is so rare these days that it is shocking when you get it. And I got it!! wonderful!!... Voir plus
When recently ordering supplies, I noticed that our account profile needed to be updated. I contacted customer service and was connected with Tiffany Zander. She was able to assist promptly and foll... Voir plus
Excellent rapid response/shipment of supplies for printers. Videos are a bit hard to follow at times and only cover newer models. Struggle to find documentation on older Primacy printer. Support h... Voir plus
À propos de l'entreprise
- Magasin de fournitures de bureau
- aussi dans
- Équipement et fourniture d'impression
- Services aux entreprises
À propos de IDville
Informations provenant de diverses sources externes
IDville's ID card systems are powered by our ID Maker software and printers. We offer a full range of ID badge accessories to display your ID card, including lanyards, retractable badge reels, badge clips & badge holders.
Coordonnées de contact
52nd Street Southeast 5376, 49512, Grand Rapids, Etats-Unis
- 866-438-4553
- service@idville.com
- idville.com
4,4
Excellent
3 k avis
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Outstanding customer service
15 mars 2023
Your sales representative
Your sales representative, Matt Blauvelt was professional and was able to work with us to help us make a decision to make an additional purchase with IDville.
9 mars 2023
The printer has never printed anything
The printer has never printed anything. Support said I needed new ribbon and still the machine gets jammed. I called again to return the printer because it does not work and your customer support representative that answered could not find anyone to help me.
10 mars 2023
had what i wanted to order and the…
had what i wanted to order and the process went smoothly
9 mars 2023
I love our ID Maker from IDville!
8 mars 2023
Loaner and repairs
The whole experience was not very helpful. The loner we received was different than the one we had, so we didn't have ribbon to be able to print. y'all were going to send some, we never received it. We had faculty and students that needed badges, we were unable to make them. It took several attempt to get the mailing label to send ours in for repairs, now we are having the same issues to return the loaner. We like the printer when it is working. We are hoping that it will be better this time.
2 mars 2023
Great Customer Service!
Ordering was made simple, and customer service was great with any questions that I had. Very kind and professional.
8 mars 2023
A 5 Star Experience from Start to Finish
The transaction was easy from start to finish - your website is user friendly, and shipping was faster than anticipated. Would definitely use your services again in the future.
23 février 2023
Their pricing is not competitive
Their pricing is not competitive. We were in the market for a new ID badge maker and I reached out to IDville to get some information. They had the machine we wanted, but they wanted $1600 more than another vendor for the same machine. Their supplies are also heavily inflated. Our IDville rep was phenomenal and did a great job of following up, unfortunately their pricing just isnt competitive.
1 mars 2023
Avis spontané
I asked for a copy of the receipt since…
I asked for a copy of the receipt since we had to pay for the item up front with our company credit card, as I am sure it is that way with all companies. I did receive a email but no invoice was attached, however I was able to use the packing ship as the invoice, so I'm just glad the order was received before the end of the month.
17 février 2023
The Order was complete and not missing…
The Order was complete and not missing anything.
17 février 2023
The new printer never worked
The new printer never worked. The tech guy said it was a bad batch of ribbon ink. They where going to send new ones, but they are back order until 2/28/23. I need the printer daily for our employees ID cards. Not happy with all the round around I received.
23 février 2023
Tech dept could not help with getting…
Tech dept could not help with getting printer working due to driver and told me to send printer in at my expense. Come to find out there was nothing wrong with it so waste of time sending it it and cost.
Thanks
22 février 2023
customer service was great and delivery…
customer service was great and delivery was quick
13 février 2023
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