Honestly, my previous manager always made IDville appear to be slow with high prices. I found that to be completely opposite. I really enjoy working with our sales representative, Kim Schuler, she's... Voir plus
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Marcia S was fabulous! This was my first time order and the experience was delightful. Great customer service is so rare these days that it is shocking when you get it. And I got it!! wonderful!!... Voir plus
When recently ordering supplies, I noticed that our account profile needed to be updated. I contacted customer service and was connected with Tiffany Zander. She was able to assist promptly and foll... Voir plus
Excellent rapid response/shipment of supplies for printers. Videos are a bit hard to follow at times and only cover newer models. Struggle to find documentation on older Primacy printer. Support h... Voir plus
À propos de l'entreprise
- Magasin de fournitures de bureau
- aussi dans
- Équipement et fourniture d'impression
- Services aux entreprises
À propos de IDville
Informations provenant de diverses sources externes
Coordonnées de contact
52nd Street Southeast 5376, 49512, Grand Rapids, Etats-Unis
- 866-438-4553
- service@idville.com
- idville.com
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The process was easy and the product exceeded expectations.
The ease of ordering and the professional attention and quick turn around tume.
Customer service is top notch!
Customer service is top notch!! Friendly, helpful and patient. It is refreshing in a day where all you get are voice activated prompts!!!
Fast service
Very friendly but no followthrough and no concern for about results.
1. We received a new printer and the color film melted and tore on each card, they sent us a new cartridge, (charging us shipping).
2. They insist they sent our printer to another state and therefore have the incorrect school name, address, and contact name. I have spoken to three departments about correcting our information and to no avail.
3. The replacement cartridge stuck to the cards and tore as well, so I asked them to send us a new printer ASAP because I had 50 students who need IDs to go to clinicals. I have not heard from them again.
accurate and timeliness
Thank you for a correct order and the timeliness of the order arrival
great customer service
The only reason I didn't give a 5 was…
The only reason I didn't give a 5 was because the ribbon that came with the printer caused an error code, saying it was the wrong ribbon. They sent a replacement at no charge (a year later because that is when I got back to working on it) and no more error code.
Your company made it very easy to…
Your company made it very easy to reorder the needed supplies. I really appreciate that the order was shipped on the same day that I made the order.
Matt was very helpful providing…
Matt was very helpful providing accurate information and he was very knowledgeable.
Customer service was great
Customer service was great. We had some technical problems and tech support solved all our problems with one phone call!
Communication is important to IDville!
IDville made everything easy and communication was top-notch!
GREAT customer service!!!
Quick responses, fast shipping, EXCELLENT customer service!!!
Easy to navigate website
Easy to navigate website. Shipping was fast, so I didn't have to worry about my project being put on hold. Great experience. Very easy.
I placed an order on Dec 28 for a…
I placed an order on Dec 28 for a nameplate and it was never received. When I chatted with a representative about it, they couldn't find the order number and I had to reorder the nameplate. It wasn't a huge deal, just kind of frustrating.
Great customer service.
Rapid service,great products, which enhance our appeal to clients.
ID Ville has great ID printers and supplies. They enable us to perform our testing services and provide immediate evidence that our clients' employees have successfully passed our testing.
Great Customer Service
able to find my account and help me order what I needed. Did not try to sell me stuff I didn't need.
Love the Service
Love that we can order on Friday and receive our shipment on Monday!
Service is GREAT!!!
smooth transaction
This was the one of a very few websites who had a stock on what I was looking for. It was a smooth transaction. just wish it offered free shipping. Regardless, I'd buy from them again.
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