Honestly, my previous manager always made IDville appear to be slow with high prices. I found that to be completely opposite. I really enjoy working with our sales representative, Kim Schuler, she's... Voir plus
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Lisez les avis des autres
Marcia S was fabulous! This was my first time order and the experience was delightful. Great customer service is so rare these days that it is shocking when you get it. And I got it!! wonderful!!... Voir plus
When recently ordering supplies, I noticed that our account profile needed to be updated. I contacted customer service and was connected with Tiffany Zander. She was able to assist promptly and foll... Voir plus
Excellent rapid response/shipment of supplies for printers. Videos are a bit hard to follow at times and only cover newer models. Struggle to find documentation on older Primacy printer. Support h... Voir plus
À propos de l'entreprise
- Magasin de fournitures de bureau
- aussi dans
- Équipement et fourniture d'impression
- Services aux entreprises
À propos de IDville
Informations provenant de diverses sources externes
Coordonnées de contact
52nd Street Southeast 5376, 49512, Grand Rapids, Etats-Unis
- 866-438-4553
- service@idville.com
- idville.com
Aucun historique récent de demande d’avis
Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Website is easy to use
I've ordered before so it is helpful my past orders are available. The email notifications during the process to keep me informed of my order is very helpful.
Needed help and got it fast.
I was in need of assistance with taking over this part of the counties responsibility and IDVille was there to help. Great folks and Great service. Thanks.
Great Customer Service
Great customer service. Email and phone conversations were very helpful. Placed an order and it was in them mail the next day.
IDville gives excellent customer…
IDville gives excellent customer service. They emailed to confirm the order, shipping and delivery and the products were delivered on time and as described.
Great experience!
Great experience! Kim was awesome with helping us get our system and getting it set up.
Called in to place order...very easy and simple
This was my 2nd time placing a call for an order. The rep was very helpful. She gave me pricing and then a grand total. I did not have the card on my and had to go get it and she offered to hold on while I get the payment method ready. The process of calling to place an order was easier for me than going online to place the order. All she needed was my client number and she was able to add my name to the packages so they would come directly to me. Thank you.
Awesome customer service
Awesome customer service. Able to pull up previous orders to allow us to reorder our most needed/preffered items.
The team at IDville are GREAT
The team at IDville are GREAT! They have great customer service and ALWAYS make sure you are 100% satisfied with your order.
Speed of service and delivery
My initial encounter
My initial encounter with the customer service representative was awesome. She was informative. Solved any problems that I had. She also was informative about the product and our last order.
Exceptional customer Service…
IDville provides excellent customer service. They are very attentive to their customer's needs.
Quick delivery
Need to purchase ne blank ID cards. Website comparison feature was helpful. Item arrived very quickly.
It took less than 24 hours to receive…
It took less than 24 hours to receive the items I ordered.
Fine Product, Annoying Practices
The product is fine, but I despise that any order placed online will be put on hold until you get on the phone with a rep. If I hit the buy button, what I don't need is to schedule a phone call. I already own three, which is clearly visible in my order history. I don't need to be asked if I forgot to buy replacement toner or cards.
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