Kind, efficient, real humans that quickly took care of my needs + Affordably priced & good online platform
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
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Lisez les avis des autres
I made a mistake on my initial online policy, and to be honest I was confused by the trading name as opposed to insured name. When I called insurance.com.au they were very helpful so I was pleased
L'entreprise a répondu
Very patient, always gives reminders, even when I still miss the dates, helps me get current again, has been helpful when I need to add or remove devices, or treatments. 💯 good service always.
L'entreprise a répondu
I was helped all the way through the online application process by Hillary on the phone. She was courteous, friendly and helpful. This is why I have rated you 5 stars. I don't feel I would have been... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Compagnie d'assurance
- Compagnie d'assurance aux entreprises
- Agence d'assurance
- Compagnie d'assurance personnelle
Écrit par l'entreprise
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Coordonnées de contact
Level 2, 696 Bourke Street, 3000, Melbourne, Australie
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
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Réponse de insurance.com.au
Hi Peta,
Thank you for the review. We are glad you had an easy experience with insurance.com.au.
Penalized for following Best Practice
The reason I have given this insurance provider a low score is based on my recent experience.
I have worked as a clinical psychologist for many years in both private practice and local government. Last year, a law firm requested access to the private clinical notes of one of my clients. I advised the firm that, in accordance with best practice, I could only release these documents if I was served with a subpoena.
The law firm responded by threatening to make a formal complaint against me. This caused me considerable stress. I contacted my insurer seeking advice, support, and professional representation, as I expected my insurance would provide guidance in a situation like this. Instead, I was simply told to "wait and see" whether the law firm actually lodged a complaint.
Fortunately, no complaint was ever made. However, when I attempted to renew my policy a few weeks ago, I was informed that my previous enquiry had to be investigated before my eligibility for renewal could be confirmed. This experience brought back the stress I had felt during the original incident. It left me feeling as though I was being penalised simply for seeking advice while carrying out my professional duties and following accepted best practice.
Overall, I do not feel that this insurer has my best interests at heart. Although I have renewed my policy, I did so purely for convenience, as I have unfortunately come to believe that there is little difference between professional indemnity insurers when it comes to supporting their members.
8 juillet 2026
Réponse de insurance.com.au
Hi Laura,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations.
We continue to work closely with our insurance partners to streamline the renewal process and improve the experience for our customers.
We would welcome the opportunity to better understand your concerns and review your experience. Please contact our team on 1300 468 730 or support@insurance.com.au so we can discuss this with you further.
Thank you
insurance.com.au Team
Réponse de insurance.com.au
Hi Suet,
Thank you for the review. We are glad to hear you had a quick and easy experience with insurance.com.au.
Réponse de insurance.com.au
Hi Katie,
Thank you for the great review. We are glad to hear your renewal went well.
Rep professional helpful clear
Rep answered my questions clearly, very polite & professional.
7 juillet 2026
Réponse de insurance.com.au
Hi Jennifer, Thanks for your review! We're glad our team could provide the support you needed.
Brilliantly followed up
Brilliantly followed up
Reminded me then followed up when I didn’t realise their email was the approved policy, reminding me again via text. Brilliant. Thank you 🙏
14 juillet 2026
Réponse de insurance.com.au
Hi there, Thank you for your wonderful feedback. We're glad our team and communications could help make the process as straightforward as possible. We appreciate your support.
Quick response and thorough follow‑up
Quick response and thorough follow‑up. Clear, professional communication. Appreciate your help, Reign.
7 juillet 2026
Réponse de insurance.com.au
Hi Julio,
Thank you for the great review. We are glad Reign was able to provide helpful and professional assistance; that's what we are all about at insurance.com.au.
Réponse de insurance.com.au
Hi Denise,
Thank you for the great review. We are glad you had a quick experience with insurance.com.au, that's what we are all about.
Always helpful and efficient
13 juillet 2026
Réponse de insurance.com.au
Hi Maurice,
Thank you for the great review. We are glad you had an efficient experience with insurance.com.au.
Réponse de insurance.com.au
Hi Le, Thank you for the great review. We are glad you had an easy and quick experience with insurance.com.au.
Easy to apply online
Easy to apply online.
Great price and possibility to cover several modalities.
6 juillet 2026
Réponse de insurance.com.au
HI Kristina,
Thank you for the great review. We are glad you had an easy and affordable experience with insurance.com.au.
Quick and thorough response
5 juillet 2026
Réponse de insurance.com.au
Hi Tijana,
Thanks for your review! We're glad our team could provide prompt assistance.
Easy navigation for self service
Easy navigation for self service, quick registration. Not a lot of paperwork required, easy to make payments.
11 juillet 2026
Réponse de insurance.com.au
Hi Lucretia,
Thank you for your review. We aim to make arranging insurance as simple and convenient as possible, so it's great to hear you found the process easy to navigate.
Réponse de insurance.com.au
Hi Vanessa, Thank you for your feedback. We're pleased to hear you found our information clear and informative.
Réponse de insurance.com.au
Hi Nigel, Thanks for your review! We're glad you found arranging your insurance simple and were able to choose the cover that suited your needs.
Réponse de insurance.com.au
Hi Samantha,
Thank you for your feedback. We're pleased to hear you found the application process quick and easy.
Réponse de insurance.com.au
Hi Amy,
Thanks for your review! We're glad you found the process straightforward and that the complimentary insurance has been helpful.
Réponse de insurance.com.au
Hi David, Thanks for your great review. We are glad you had a quick and easy experience with insurance.com.au.
Was fast with confirming my insurance…
Was fast with confirming my insurance when I had been delayed in renewing.
1 juillet 2026
Réponse de insurance.com.au
HI Natalie, Thank you for your review. Providing timely support is important to us, so it's great to hear we could assist you with your renewal.
Seamless assistance.
8 juillet 2026
Réponse de insurance.com.au
Hi Janet,
Thank you for the 5-stars. We are glad you had a good experience with insurance.com.au.
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