Insure Your Paws Avis 2 165

TrustScore 4.5 sur 5

4,3

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Very helpful as I don't do on line banking, so we were allowed to set a direct debt up via the phone. And verification of Coopers insurance was emailed to me within minutes.

Noté 5 sur 5 étoiles

Straight forward site, easy site to use and neogiate. Pet insurance sorted in a matter of minutes, clear answer to any questions I had and also one of the few companies not looking to ask for a ridic... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Got a policy for my new dog was very easy to set up and got an excellent cover for a very resonable price we arw very happy

L'entreprise a répondu

Noté 5 sur 5 étoiles

Gentleman sorted out the birth date because it wasnt showing properly no mater how much i tried, talked though all the options and answered my questions. Only trouble was i had to wait quite a bit fo... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Compagnie d'assurance animaux

À propos de Insure Your Paws

Écrit par l'entreprise

Insure Your Paws is part of Cover-More Blue Insurance Services, which is part of the Zurich Insurance Group. But we’re not just insurance experts, we are pet owners too.

Our lifetime cover is rated 5 stars by Defaqto*, so you know you are in great hands when purchasing a pet insurance policy from Insure Your Paws.

You can choose from a range of cover levels to suit your pets needs and your budget, giving you the confidence knowing you’re covered in the event of an emergency.

Access to our 24/7 Veterinary Careline, Assist Your Paws:

Our 24/7 veterinary careline is available to all customers from the comfort of your own home. Whether you are dealing with the unexpected, or simply need some reassurance, one of our caring UK RCVS registered vet nurses will be on hand to help. You can make as many calls as you need. What’s more, it doesn’t count as a claim.

• General health advice
• Feeding and nutrition
• Parasites (including fleas and worms)
• Behavioural and training advice
• Vaccinations
• Pregnancy and birth

Online Claims:

You can register your claim online through your customer portal. Additionally, we can also pay vets directly.

*5 star rating applies to our £5,000 Lifetime Cover

Coordonnées de contact

4,3

Excellent

TrustScore 4.5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great cover

Great cover - arranged with minimum fuss and a much more competitive fee than the Kennel Club were offering!

28 juin 2026
Noté 5 sur 5 étoiles

New policy for my rescue dog

Got a policy for my new dog was very easy to set up and got an excellent cover for a very resonable price we arw very happy

18 juin 2026
Logo de Insure Your Paws

Réponse de Insure Your Paws

Dear Daniel.

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Noté 5 sur 5 étoiles

No idea how the ongoing experience of…

No idea how the ongoing experience of the actual policy will be but excellent customer service on signing up.

18 juin 2026
Logo de Insure Your Paws

Réponse de Insure Your Paws

Dear customer,

Thank you for your comments and taking the time to leave a 5 star review.

Kind Regards
Rahul

Noté 5 sur 5 étoiles

So easy to get a reasonable quote.

So easy to get a reasonable quote.

17 juin 2026
Logo de Insure Your Paws

Réponse de Insure Your Paws

Hi Lorna,

We are so glad you found it easy to get a quote. We appreciate your positive feedback.

Kind regards,
Dominik

Noté 5 sur 5 étoiles

Easy and comprehensive with good excess

Very simple and straight forward process. I was impressed regarding the excess compared to other companies and what they offered, definitely the best of the selected companies.

8 juin 2026
Logo de Insure Your Paws

Réponse de Insure Your Paws

Hi Phil,

We're so glad you found our process simple and straightforward! We appreciate you recognizing our offerings compared to other companies. Thank you for your positive feedback!

Kind regards,

Shahzaib

Noté 5 sur 5 étoiles

Very easy to see what the premium would…

Very easy to see what the premium would be depending on total amount vet fees covered and excess payable compulsory and voluntary.

7 juin 2026
Logo de Insure Your Paws

Réponse de Insure Your Paws

Hi David,

We're happy to hear that our premium options were clear and easy to understand. Thank you for your positive feedback!

Kind regards,
Dominik

Noté 5 sur 5 étoiles

Easy insurer to deal with

Easy to access what the insurance covered

1 juin 2026
Logo de Insure Your Paws

Réponse de Insure Your Paws

Good Morning,

We are so glad we could assist you. Thanks for your kind words!

Kind regards,
Dominik

Noté 1 sur 5 étoiles

On hold for almost two hours on Monday…

On hold for almost two hours on Monday this week just gone
Absolute joke trying to get through to you

1 juin 2026
Logo de Insure Your Paws

Réponse de Insure Your Paws

Hi Caroline,

I'm sorry to hear this happened. I’ll be reaching out to you directly to address the issue.

Kind regards,
Dominik

Noté 4 sur 5 étoiles

Polite and helpful

Polite and helpful. But needing to pay to change address is not great!

18 mai 2026
Logo de Insure Your Paws

Réponse de Insure Your Paws

Dear Sheryl,

Thank you for taking the time to leave a review.

Kind Regards
Rahul

Noté 5 sur 5 étoiles

Very easy process

26 février 2026
Logo de Insure Your Paws

Réponse de Insure Your Paws

Hi Paul,

Thank you for your kind response.

Kind regards,

Shahzaib

Noté 5 sur 5 étoiles

Easy to read and understand policy…

Easy to read and understand policy wording, straight forward website, helpful staff on the phone, very good experience so far.

12 mai 2026
Logo de Insure Your Paws

Réponse de Insure Your Paws

Hi Kay,

Thank you for your kind response.

We're so glad you had a very good experience with us. We appreciate your positive feedback about our policy, website, and staff.

Kind regards

Shahzaib

Noté 5 sur 5 étoiles

Lovely operative

The operative, was lovely, really friendly and personable. Made the experience easy and quick.

28 avril 2026
Logo de Insure Your Paws

Réponse de Insure Your Paws

Hi Lesley

We're happy to hear that the operative was friendly and personable! We're so glad they made the experience easy and quick for you. Thank you for your positive feedback.

Kind regards,
Dominik

Noté 2 sur 5 étoiles

Problem was contacting you

Problem was contacting you . Had question about policy but trying to phone was a nightmare . Cut off, no call back when I needed to speak with you.

13 avril 2026
Logo de Insure Your Paws

Réponse de Insure Your Paws

Dear Michael,

Thank you for your review, and I’m very sorry for the inconvenience you experienced when trying to reach us.

We did try to call you but were unfortunately unable to get through. We’ve also sent you an email explaining how we can assist you further.

If you would prefer to discuss your query over the phone, we can arrange a call back at a time that suits you. Please just let us know what works best, and we’ll be happy to help.

Kind regards,
Rahul

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus