Fantastic service from Iolla. Really pleased with my new prescription polarised sunglasses. Lovely classic style and a great fit at a fraction of the price I've been used to paying elsewhere. Superb f... Voir plus
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Lisez les avis des autres
It was my first time buying from IOLLA but it won't be my last. I never enjoy shopping for glasses I have a strong prescription and a lot of the frames I can't buy. I end up with a pair of extortionat... Voir plus
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I hadn’t heard of IOLLA until my daughter told me about this company. I went in to buy non prescription sunglasses and was more than impressed with the range and price of the sunglasses. The staff wer... Voir plus
L'entreprise a répondu
I attended the West George Street branch just on closing time on Tuesday this week, after an elderly friend fell badly on the streetb and damaged her glasses. Imogen and Alex could not have been more... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
Coordonnées de contact
Glasgow, Royaume-Uni
- 0141 334 9044
- help@iolla.com
- iolla.com
4,9
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
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staff competent,product good…
staff competent,product good quality.price beyond belief.as an older customer(OAP) i would have no problem at all ordering again
20 avril 2026
Avis spontané
Réponse de IOLLA
Hey Glen, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
seamless all the way through
This was probably one the easiest processes for buying glasses. The service was impeccable and the staff really listened to what I was looking for. Delivery was prompt and as we all know, so very reasonably priced!
8 avril 2026
Réponse de IOLLA
Hey, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Great customer service!!
Company got broken glasses repaired and back to me quickly even though it was Easter weekend. Good customer service. My only problem with Iolla is that they give students a discount but pensioners are ignored. I believe it should be all or nothing to single out a specific group for discount seems unfair.
10 avril 2026
Réponse de IOLLA
Hey Barbara, thanks for this lovely review! We’re so glad you have had a great experience with us. I will pass on your feedback too so thanks for sharing! Hopefully we will see you again soon!
Love my new specs
Love my new specs, the staff were lovely and helpful and of course the price was great, whats more to like.
9 avril 2026
Réponse de IOLLA
Wow, this is so fantastic to hear Heather! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
Very good quality
Very good quality, great to be able to try on in store, easy to put in prescription online and very quick delivery. Will purchase from here again. Thanks!
9 avril 2026
Réponse de IOLLA
We’re blown away by your kind words! We’d love to see you back in our showroom any time.
Réponse de IOLLA
We’re so pleased to hear you love your new specs! The Bell frame is a fantastic choice
Réponse de IOLLA
Hey Colin, thanks for leaving us this 5 star review! We hope to see you again soon
Superb
Really friendly, helpful and well informed staff made the whole process enjoyable. Great range of glasses at a fraction of what others charge. Highly recommended.
31 mars 2026
Avis spontané
Réponse de IOLLA
We’re delighted to hear you had a great IOLLA experience Tom! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Lovely shop
Lovely shop, well laid out. Helpful and attentive, friendly staff. Price point extremely competitive for the products on offer. Great range of styles and colours.
22 avril 2026
Réponse de IOLLA
We’re delighted to hear you had a great IOLLA experience Joanna! Thanks for taking the time to write us this review. We hope to see you again soon.
Great experience
Amazing service, price and glasses quality. Far easier than anywhere else. Thank you for your help!
8 avril 2026
Réponse de IOLLA
Hey Mo, thanks for taking the time to leave us this review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Réponse de IOLLA
We’re delighted to hear you had a great IOLLA experience Champa! Thanks for taking the time to write us this review. We hope to see you again soon.
Réponse de IOLLA
Hey Finlay, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Got a new pair of prescription glasses…
Got a new pair of prescription glasses from the Richmond store. Excellent customer service and experience and good value too.
Thank you!
2 avril 2026
Avis spontané
Réponse de IOLLA
Hey David, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Don't like the quality
Don't like the quality of the frame and especially the nose pads, they are really hard and uncomfortable, also the import tax is horrendous - iolla should at least add a preview of the amount, had i known it was a third of the glasses price, i never would have ordered in the UK, not very "customer friendly'
8 avril 2026
Réponse de IOLLA
I'm so sorry to hear you're unhappy with your glasses Nina! We've always had great feedback about the quality of our frames but we'll certainly reach out to you directly to see what we can do to help.
Unfortunately we have no control over the import tax applied by the country an order is shipped to. We'd love to be able to estimate this for our international customers but this does seem to differ quite a lot on a case by case basis
I had a dispute with my Edinburgh store…
I had a dispute with my Edinburgh store with regards my frames. After a couple of phone calls this dispute was resolved to everybody’s satisfaction. Thank you iolla
2 avril 2026
Réponse de IOLLA
Hey Alistair, thanks for taking the time to leave this review! We’re sorry to hear there was an initial issue but glad we could turn it around for you. We look forward to seeing you again soon.
Really love the glasses and the…
Really love the glasses and the customer service is second to none. I always use Iolla for my glasses needs and always will.
8 avril 2026
Réponse de IOLLA
We’re delighted to hear you had a great IOLLA experience Martin! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Service is always excellent
Service is always excellent. Had an issue with my order and it was sorted right away. Staff are super helpful and proactive.
7 avril 2026
Réponse de IOLLA
Hey Lesley, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Incredibly good
The staff, the ambience and the products made it a great experience.
Great value for money, fashionable too!
7 avril 2026
Réponse de IOLLA
Hey Patricia, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Visited the store in Richmond to kill…
Visited the store in Richmond to kill time whilst waiting for lunch on Easter Sunday.
Left having ordered a pair of high refractive index glasses at a fraction of the price I thought they were going to cost.
They arrived on time and are perfect.
James and Merlin in the store were excellent. Great product offering, great service, great staff.
5 avril 2026
Avis spontané
Réponse de IOLLA
We’re delighted to hear you had a great IOLLA experience David! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Give the high st brands a miss. Iolla is a revelation
Great service and fitting was good. All in one price a revelation
7 avril 2026
Réponse de IOLLA
Hey Tom, thanks for this review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
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