IOLLA Avis 2 112

TrustScore 5 sur 5

4,9

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

Fantastic service from Iolla. Really pleased with my new prescription polarised sunglasses. Lovely classic style and a great fit at a fraction of the price I've been used to paying elsewhere. Superb f... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It was my first time buying from IOLLA but it won't be my last. I never enjoy shopping for glasses I have a strong prescription and a lot of the frames I can't buy. I end up with a pair of extortionat... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Accessibility of store within SJQ Layout and uncluttered ambience of store Staff - sales, the right blend of acknowledgement as a customer with clear confident direction to what I was looking for... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I hadn’t heard of IOLLA until my daughter told me about this company. I went in to buy non prescription sunglasses and was more than impressed with the range and price of the sunglasses. The staff wer... Voir plus

L'entreprise a répondu

À propos de l'entreprise

  1. Grossiste en lunettes
  2. Magasin de lunettes de soleil

Écrit par l'entreprise

IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.


Coordonnées de contact


4,9

Excellent

TrustScore 5 sur 5

2 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

A répondu à 100 % de ses avis négatifs

Répond généralement dans un délai de 24 heures

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Half the price of Ray-Bans, twice the fun getting there

Walked past the Richmond store on a stroll, popped in for a look, and ended up with tapas, prosecco (sourced from a Spanish restaurant nearby) and a pair of polarised sunglasses I genuinely love.

I'd been eyeing a similar pair of Ray-Bans at roughly twice the price.. around £200 vs £100 here. The Iolla pair wins on fit, colour and overall look, and the polarisation has been a game-changer after years of squinting through non-polarised Ray-Bans in the London glare.

Same quality, half the price, much nicer buying experience. Highly recommend.

29 mars 2026
Avis spontané
Logo de IOLLA

Réponse de IOLLA

We’re delighted to hear you had a great IOLLA experience Nick! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Noté 5 sur 5 étoiles

Great selection

Great selection, great service, great price options. I was only in Edinburgh for a few weeks and my glasses would not have come quick enough so I got them sent to my home in Canada. I was notified at every step that they were shipped and on the way. So pleased with my new glasses too.

2 avril 2026
Logo de IOLLA

Réponse de IOLLA

We’re delighted to hear you had a great IOLLA experience Stacy! Thanks for taking the time to write us this lovely review. We hope to see you again.

Noté 5 sur 5 étoiles

great selection and customer service

great selection and customer service, and great value

4 avril 2026
Logo de IOLLA

Réponse de IOLLA

Hey Louise, thanks for taking the time to leave us this review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Noté 5 sur 5 étoiles

Amazing

Amazing. Love/loved them so much they are now lost 😂🙈

Needing a new 2nd pair.

6 avril 2026
Logo de IOLLA

Réponse de IOLLA

Hey William, thanks for taking the time to leave this review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.

Noté 3 sur 5 étoiles

Took a lot longer to get my glasses…

Took a lot longer to get my glasses than was initially advised.

29 mars 2026
Avis spontané
Logo de IOLLA

Réponse de IOLLA

Hi Katie! We're so sorry to hear you waited longer than expected for your glasses. Unfortunately there's not an email address or order number linked to your review so we're not able to reach out to you. If you can get in touch with our Customer Support team at help@iolla.com we'd be more than happy to look into this for you 😊

Noté 5 sur 5 étoiles

Great experience

Great experience, lots of frames to choose from and friendly staff willing to help.
I chose to add the reactalite but on picking up my new glasses decided it wasn't for me, I was offered new glasses without the reactalite and refunded the extra cost no fuss, excellent customer service. Would definitely recommend Iolla

4 avril 2026
Logo de IOLLA

Réponse de IOLLA

We’re delighted to hear you had a great IOLLA experience Maureen! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Noté 5 sur 5 étoiles

Love my new glasses!

Great service and glasses. Highly recommend!

4 avril 2026
Logo de IOLLA

Réponse de IOLLA

Hey Amanda, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Noté 5 sur 5 étoiles

Great staff...really friendly and knowledgeable.

Great staff...really friendly and knowledgeable. It's a pleasure going into the shop. The staff know when to approach and when to leave you to just browse.
My varifocal lenses were made specially for my driving...I drive with my head slightly back, so the distance part of the lense extends further to the middle to compensate. All my family are keen customers and all have several pairs of glasses for different occasions. We cannot recommend iolla highly enough.

16 avril 2026
Avis spontané
Logo de IOLLA

Réponse de IOLLA

Hey Geoff, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Noté 5 sur 5 étoiles

Lovely glasses

The glasses are lovely. Nice and light- weight on my face. Also used the opportunity to have my old frames assessed for using as a spare with new lenses

3 avril 2026
Logo de IOLLA

Réponse de IOLLA

We’re delighted to hear you had a great IOLLA experience Moira! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Noté 5 sur 5 étoiles

I love my new Poet’s Edit glasses

I love my new Poet’s Edit glasses. They feel great on and the varifocal viewing is fabulous.

3 avril 2026
Logo de IOLLA

Réponse de IOLLA

Hey Patricia, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.

Noté 5 sur 5 étoiles

I had a fantastic experience at Iolla…

I had a fantastic experience at Iolla Finnieston!

The staff were super attentive and knowledgeable and helped me to find exactly what I was looking for.

I’m delighted with my glasses and I’ll definitely be returning in the future:)

2 avril 2026
Logo de IOLLA

Réponse de IOLLA

Hey Patricia, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Noté 5 sur 5 étoiles

My glasses arrived a little later than…

My glasses arrived a little later than expected but when I did receive them I was absolutely delighted and well worth the wait. The 'try on' feature was great and really helped me decide which/what type of frames suited my face. Ordering was so very simple and website very easy to navigate and use. The quality of these prescription glasses is truly exceptional and at such a low cost. The glasses I received from this company were better and cost less than a third of what I paid last time in a high street opticians.

3 avril 2026
Logo de IOLLA

Réponse de IOLLA

We’re delighted to hear you had a great IOLLA experience Rob! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Noté 5 sur 5 étoiles

Had to replace my lost glasses and they…

Had to replace my lost glasses and they were really helpful and very quick getting a new pair to me

1 avril 2026
Logo de IOLLA

Réponse de IOLLA

Hey Pumfrett, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Noté 5 sur 5 étoiles

Excellent pre-sales and post-sales…

Excellent pre-sales and post-sales service.
The technical team reached out to double-check my prescription.

2 avril 2026
Avis spontané
Logo de IOLLA

Réponse de IOLLA

We’re delighted to hear you had a great IOLLA experience Fabio! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Noté 5 sur 5 étoiles

The customer care in selecting frames…

The customer care in selecting frames and lenses for my new sunglasses was excellent.
In particular the 2 girls that served me were very informative and great attitude not somthing that can be taken for granted these days.

Nice relaxed atmosphere in the shop. Great selection of frames without being too busy and cluttered

Overal an excellent purchase experience and will happily recommend the shop to others

26 mars 2026
Logo de IOLLA

Réponse de IOLLA

Hey Alistair, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

Noté 5 sur 5 étoiles

Really helpful friendly knowledgeable…

Really helpful friendly knowledgeable staff. Love the glasses that were delivered on time. Also added bonus that they are dog friendly. I will definitely be back 😍

31 mars 2026
Logo de IOLLA

Réponse de IOLLA

We’re delighted to hear you had a great IOLLA experience Lorna! Thanks for taking the time to write us this lovely review. We hope to see you again soon.

Noté 5 sur 5 étoiles

Brilliant from start to finish

Brilliant from start to finish. Went after being let down by a major retailer

2 avril 2026
Logo de IOLLA

Réponse de IOLLA

Hey, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!

Noté 5 sur 5 étoiles

Brilliant personal and friendly service…

Brilliant personal and friendly service in-store and a great choice of frames. Glasses arrived pretty quickly (delivery on the West Coast is a little random) and they’re great. Very happy overall.

1 avril 2026
Logo de IOLLA

Réponse de IOLLA

Hey Jasper, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Les entreprises peuvent utiliser nos invitations automatiques pour collecter des avis. Ils sont accompagnés du statut « Vérifié » pour indiquer qu'il s'agit d'expériences authentiques.

En savoir plus sur les différents types d'avis.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus