Fantastic service from Iolla. Really pleased with my new prescription polarised sunglasses. Lovely classic style and a great fit at a fraction of the price I've been used to paying elsewhere. Superb f... Voir plus
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Lisez les avis des autres
It was my first time buying from IOLLA but it won't be my last. I never enjoy shopping for glasses I have a strong prescription and a lot of the frames I can't buy. I end up with a pair of extortionat... Voir plus
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Accessibility of store within SJQ Layout and uncluttered ambience of store Staff - sales, the right blend of acknowledgement as a customer with clear confident direction to what I was looking for... Voir plus
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I hadn’t heard of IOLLA until my daughter told me about this company. I went in to buy non prescription sunglasses and was more than impressed with the range and price of the sunglasses. The staff wer... Voir plus
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À propos de l'entreprise
Écrit par l'entreprise
IOLLA is a Scottish brand with a mission to change the way people buy eyewear. We set out to build the best eyewear shopping experience we could, and we made it the core of what we do. By cutting out unnecessary costs, designing glasses in-house and partnering straight with the factories we are able to provide higher-quality, better-looking eyewear at a fraction of the current price.
Coordonnées de contact
Glasgow, Royaume-Uni
- 0141 334 9044
- help@iolla.com
- iolla.com
4,9
Excellent
2 k avis
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai de 24 heures
Comment cette entreprise utilise Trustpilot
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Réponse de IOLLA
Hey Alan, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Got there in the end!!
Loved the store and the choice. Unfortunately the shades I picked weren’t in stock, so it was assumed I would take the tester ones from the shop. I wasn’t happy to do this, and felt I should have been given an option. However I asked about delivery of a new pair, arranged this and they arrived promptly, so pleased with service. Thank you
30 mars 2026
Réponse de IOLLA
Hey Laura, thanks for taking the time to leave us this review! We’re so glad we got you set up with a pair you'll love!
My go to for glasses
Having spotted some frames that I fell in love with, I decided to give Iolla a trial - I’m now the owner of three pairs of their fabulous glasses and will be adding more in due course.
16 janvier 2026
Réponse de IOLLA
Hey Jane, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Superb service but may find range limited…
Range of frames was at first a little bit limited for my personal preference but soon found a pair I liked.
Staff were super helpful and once I'd made the decision to order the process was really easy.
Glasses arrived on schedule and nothing was too much trouble to ensure they fit perfectly.
31 mars 2026
Réponse de IOLLA
Hey Philip, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
Réponse de IOLLA
Hey Debbie, thanks for leaving us this 5 star review! We hope to see you again soon.
Easy online experience
Easy online experience, including virtual try on. Seemless ordering and quick delivery. Fantastic choice of styles. In person service is always friendly and helpful, too.
31 mars 2026
Réponse de IOLLA
Hey Claire, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
hassle free shopping
hassle free shopping
pick your frames
get measured
simple
will always use iolla
the whole family uses them too
27 mars 2026
Avis spontané
Réponse de IOLLA
Hey Robert, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Amazing customer service and…
Amazing customer service and professional and prompt service and delivery of glasses.. 🤩🤩🤩🤩🤩
9 février 2026
Réponse de IOLLA
We’re delighted to hear you had a great IOLLA experience June! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Amanda was great
Amanda was great. Very helpful and I am really happy with my new glasses
31 mars 2026
Réponse de IOLLA
Hey Simone, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
My third pair of glasses from Iolla
My third pair of glasses from Iolla! Always a welcoming and relaxed atmosphere in store, and ordering is smooth + quick. Will be back for a fourth and some sunglasses at some point
31 mars 2026
Réponse de IOLLA
Hey Heather, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Super friendly service
Super friendly service, helpful and pleasant experience all round purchasing sunglasses!
31 mars 2026
Réponse de IOLLA
Hey, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Delighted with glasses fitted well and…
Delighted with glasses fitted well and reassured no problem to go back if become loose.⭐️⭐️⭐️⭐️⭐️
31 mars 2026
Réponse de IOLLA
Hey Amanda, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
Lovely glasses
Lovely glasses; excellent value. Had to wait a little while before I was served initially but that is ok - it shows they weren't rushing the person in front of me! I haven't used them for lenses (being filled by my usual optician as I have issued) so cannot comment on that part of the service. I don't think they have an inhouse optician.
30 mars 2026
Réponse de IOLLA
Hey Jan, thanks for this lovely review! We’re so glad you have had a great experience with us. Hopefully we will see you again soon!
Réponse de IOLLA
Wow, this is so fantastic to hear Keith! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
I have been a fan of Iolla for a few years but ……
I have been a huge fan of Iolla since it opened in Stockbridge but found the staff at Bruntsfield unhelpful when I wanted to place an order I needed glasses urgently so went straight to St James centre and placed the order .
15 mars 2026
Réponse de IOLLA
We're so sorry to hear you were disappointed in your experience in our Bruntsfield showroom Frances! A member of our Customer Support Team will reach out shortly to get a bit more information and see what we can do to help
Thoroughly recommend
The staff strike a good balance between being helpful and friendly and giving you space to just have a browse. The glasses are great and for my prescription quite cheap.
30 mars 2026
Réponse de IOLLA
Hey, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
Fantastic customer service from Hannah
Fantastic customer service from Hannah. Have been using Iolla for years and will continue to do so
13 avril 2026
Avis spontané
Réponse de IOLLA
Wow, this is so fantastic to hear Gregor! I’ll be sure to pass your kind words onto our showroom team, I know they’ll be delighted.
Great selection of frames and great…
Great selection of frames and great service! Purchased two pairs of prescription glasses and will be back for more!
3 avril 2026
Avis spontané
Réponse de IOLLA
Hey Rachel, wow what a lovely review! It’s great to hear how much you are loving your new IOLLA glasses. We look forward to seeing you back again soon.
Fantastic service from start to finish
Loved the fact that when I entered the store staff approached me to acknowledge I was there then left me to browse, no hassle/sales chat. Amazing selection to choose from and crystal clear pricing system, no hidden extras. Love the virtual try on too. Online ordering was smooth and glasses arrived quickly, perfect fit. Have recommended to others and already considering sunglasses order!
20 février 2026
Avis spontané
Réponse de IOLLA
We’re delighted to hear you had a great IOLLA experience Lesley! Thanks for taking the time to write us this lovely review. We hope to see you again soon.
Fabulous styles
Fabulous styles at a price you understand. The service is personal and honest, the friendly and informative team offer advice you can trust.
27 mars 2026
Réponse de IOLLA
Hey Louise, thanks for taking the time to leave us this great review! We’re so glad you are loving what we are doing here at IOLLA. We hope to see you again soon!
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