After making order I was shortly thereafter informed when my order would be delivered and when it was the 2 x bulk bags of red chips were placed where I had requested onto my front lawn over the wall... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Product was good, as expected, but the delivery was exceptional. I accidentally mixed up the days, so I couldn’t get there in time while the driver was there. When I arrived, I found everything carefu... Voir plus
Easy to order. Details of vendor provided. Unfortunately the vendor could not fulfill the order and cancelled it. We only found out when we contacted them because we had not been given a deliver... Voir plus
L'entreprise a répondu
Excellent service- didn’t really know what I was using at first but then realised plane & simple link up to merchants around your local area. That then in mind…Any questions I had regarding my my o... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Marché de matériaux de construction
- Magasin de bricolage
- Magasin de rénovation
- Maché en ligne
- Réagenceur
Écrit par l'entreprise
Shop where the builders shop at The Online DIY Marketplace. Hey DIYers, we’re the straightforward way to buy DIY products, home improvement supplies and building materials from multiple merchants. With our online marketplace, there’s no faff. Just enter your postcode to see your local merchants. Then order what you need and they’ll deliver right to your door. Now that’s Plane & Simple.
Coordonnées de contact
4,7
Excellent
2 k avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 100 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Réponse de Plane & Simple
Hi Anthony,
Thank you very much, what a lovely review! We were delighted to assist,and hope to serve you again soon.
Happy DIYing!
Team Plane & Simple
Réponse de Plane & Simple
Hi John,
Thank you very much for your kind review!
We are delighted to hear that that you enjoyed shopping via our marketplace and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Excellent service
Excellent service, straight forward very good price and very fast delivery from the supplier Forward Building Supplies. Very happy, will return and recommend.
28 mai 2026
Avis spontané
Réponse de Plane & Simple
Hi Susan,
Thank you very much for your kind and honest review! We're really pleased you enjoyed your shopping experience with us and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Réponse de Plane & Simple
Hi Rhona,
Thank you very much, what a lovely review! We were delighted to assist,and hope to serve you again soon.
Happy DIYing!
Team Plane & Simple
Good products delivered on time
13 mai 2026
Réponse de Plane & Simple
Hi Phillip,
Thank you very much for your kind review!
We are delighted to hear that that you enjoyed shopping via our marketplace and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Bargain / good communication /
Bargain / good communication /
My order arrived earlier than expected which was a bonus and the delivery guy was very chirpy with a big high five to this delivery . Will defo be using again 😁
13 mai 2026
Réponse de Plane & Simple
Hi Marie,
Fantastic!
We are delighted to see that you have enjoyed our marketplace service. Thank you for taking the time to leave your feedback - we'll be sure to pass your kind comments back to the delivery driver.
Happy DIYing!
Team Plane & Simple
Réponse de Plane & Simple
Hi Lee,
Thank you very much for your review!
Excellent service for our customers is exactly what we're striving for, so we're delighted to see this. Hope to see you again soon.
Happy DIYing!
Team Plane & Simple
Simple to use
Simple to use, pick what you need, and it turns up a few days later on my driveway, so off the pavement. Great service
10 mai 2026
Réponse de Plane & Simple
It's great when our customers confirm that we are doing things right!
Really appreciate your 5 star review.
Thank-you, Team Plane & Simple
Réponse de Plane & Simple
Hi Yousef,
Thank you very much for your kind review. We're delighted to see that you enjoyed your shopping experience with us and hope to see you again for your next project.
Happy DIYing!
Team Plane & Simple
Great price
Great price - nearly £80 cheaper than rival competitors. Fabulous service, great email updates. Just wish we had known about them previously, Superb service. Could not recommend enough.
10 mai 2026
Réponse de Plane & Simple
Hi Sam,
Thank you very much for taking the time to leave your 5* review. We're really happy to see that you enjoyed your experience shopping with us.
Look forward to seeing you again.
Happy DIYing!
Team Plane & Simple
It was excellent service
It was excellent service. Good driver put the goods in a good place before I came home and will use them again. Excellent service
10 mai 2026
Réponse de Plane & Simple
Hi Richard,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We would be delighted to see you again soon.
Happy DIYing!
Team Plane & Simple
Second time using!
This website makes ordering building supplies so easy. I used to use a large known chain but they charged £7 delivery. Free delivery and fair prices from the local suppliers without having to go into the shop. I now look here for timber and other items first. Thank you
9 mai 2026
Réponse de Plane & Simple
Hi Andrew,
Thank you very much for your review. We would love to see your finished project, please feel free to share any photos with us on our socials!
Happy DIYing!
Team Plane & Simple
Block delivery
Called to confirm delivery. Easy ordering process and good customer care from youngs building merchants
8 mai 2026
Réponse de Plane & Simple
Hi Caroline,
Thank you for your kind review! We're pleased you enjoyed your shopping experience with us - great to hear that you took advantage of the prices too.
Happy DIYing!
Team Plane & Simple
Very reasonable…
Had what i needed at a very reasonable price. Delivery was reasonably priced too. Kept up to date on delivery which was helpful. Have used before and will use again.
9 mai 2026
Réponse de Plane & Simple
Hi Margaret,
Thank you very much for your kind and honest review! We're really pleased you enjoyed your shopping experience with us and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Réponse de Plane & Simple
Hi Ken,
Thank you very much, what a lovely review! We were delighted to assist, and hope to serve you again soon.
Happy DIYing!
Team Plane & Simple
Reasonable price
Reasonable price.
Efficient delivery (though a phone call to let us know the day previous would've helped).
7 mai 2026
Réponse de Plane & Simple
Hi Mrs Reynolds,
Thank you very much for your kind review!
We are delighted to hear that that you enjoyed shopping via our marketplace and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Very easy to order
Very easy to order, came well before order date, left on my drive but left access to put my car back on the drive, no problems good company
6 mai 2026
Réponse de Plane & Simple
Hi Susan,
Thank you very much for your review!
Excellent service for our customers is exactly what we're striving for, so we're delighted to see this. Hope to see you again soon.
Happy DIYing!
Team Plane & Simple
Friendly and helpful delivery driver
Friendly and helpful delivery driver. Easy to use website.
6 mai 2026
Réponse de Plane & Simple
Hi Andy,
Fantastic!
We are delighted to see that you have enjoyed our marketplace service. Thank you for taking the time to leave your feedback - we'll be sure to pass your kind comments back to the delivery driver.
Happy DIYing!
Team Plane & Simple
Not told that order had been cancelled
Easy to order. Details of vendor provided.
Unfortunately the vendor could not fulfill the order and cancelled it. We only found out when we contacted them because we had not been given a delivery date. Money had been refunded without telling us.
The lack of communication delayed us getting on with our project. Appreciate that this is just human error.
Would use again, but would check progress of order earlier
6 mai 2026
Réponse de Plane & Simple
Hi Mr Wheeler,
Thank you very much for taking the time to leave your feedback.
We're very sorry to hear of your experience and have reached out to the merchant for some extra information so that we can follow-up.
The delivery date is given throughout the purchase journey from on the product page when selecting the merchant all the way through to the final checkout page. We'll review this to ensure it's even more visible to our shoppers.
As a marketplace, we pride ourselves on connecting DIYers with trusted local builders merchants. If one of our merchant partners provides a service that is below our usual standard, we follow-up with them so they can make it right.
Hopefully you’ve been happy with the service we’ve provided.
Thanks again for shopping with us.
Team Plane & Simple
There are a lot of stones in top soil…
There are a lot of stones in top soil and there was even glass
6 mai 2026
Réponse de Plane & Simple
Hi Krzysztof,
Thank you very much for your kind and honest review! We're sorry to hear about the product quality, this is extremely rare with our merchants.
We hope you enjoyed your shopping experience with us and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.