Iznik Fashions Avis 

I ordered suit material in size medium, it has arrived and is very large in size- nowhere near medium. I have repeatedly messaged and emailed for weeks with no response.
Its so disgraceful how they can completely ignore customers, I wish I had checked trust pilot beforehand as I am clearly not the first person this has happened to.
Very disappointed to say the least and would strongly recommend that you avoid shopping with them.

DO NOT ORDER FROM IZNIK!’

I reside in the UK, I strongly advise against ordering from this brand. I regularly purchase outfits from brands such as Sana Safinaz, ETHNC, Sapphire, Neha Faisal Atelier, and others, all of which have consistently provided excellent delivery timelines, order updates, and customer service. Unfortunately, my experience with this company has been extremely disappointing and atrocious.

I placed an order for the outfit IPF-07 Printed Viscose Linen on 30 DECEMBER 2025 (LAST YEAR). As of 6 February 2026, more than five weeks later, I have received neither the outfit nor any update regarding my order status.

Despite repeatedly following up, all responses I have received are automated, AI-generated emails that fail to address my concerns or provide any concrete information. There has been no genuine customer support or accountability.

Furthermore, I believe the company’s website is misleading. The outfit was listed as “Ready to Ship – Stitched,” which implies that the item is prepared for immediate dispatch. However, a small, easily overlooked note states that dispatch may take up to five weeks. This disclaimer contradicts the “Ready to Ship” label and appears to be intentionally placed in a way that to mislead customers into making a purchase.

It has now been five weeks and three days, and I have received neither the product nor a proper update. I have retained all correspondence and evidence related to this order, if anyone would like to see it.

I ordered a suit from them and it arrived so badly made that it’s unwearable. They then wouldn’t allow me a refund. I asked repeatedly. Then when I posted on their IG to warn other customers (who were reaching out to me to find out what had happened) they would take the posts down and in the end blocked me from their IG. No accountability and no remorse. We need to stop people from being conned by this company.

I purchased chiffon suit CC-69,order #IZ 338183 on first week of December ‘25 for Rs. 9,900 and then spent an additional Rs. 10,000 on stitching and appliqué work because the suit came with numerous front and back organza and chalk lace embroidery patches that required skilled labor to attach.
On the very first wear, within two hours, the embroidered organza, chalk lace, and patches on both side lengths pulled on the chiffon, causing severe tearing. The sleeves are badly damaged, almost as if the fabric was chewed, and the base chiffon is such extremely poor quality that it could not even hold the fine sequins and resham work.
Despite this clear quality issue, Iznik has refused to take responsibility, hiding behind an unrealistic 24-hour complaint policy. It is simply not possible to stitch a suit with extensive appliqué work, wear it, and then file a complaint within 24 hours.
IZNIK uses cheap chiffon fabric and misleads customers with beautiful advertising while delivering substandard quality. Don’t trust # IZNIK . They take no accountability, You get all your money wasted and they wouldn’t compensate for any thing. #IZNIK
Trustpilot does not have photo uploads option.However, I have already submitted detailed photographs of the damaged product to Iznik fashion.

Worst experience ever. I ordered CC-72 Embroidered Net with a printed lehenga, but received a completely different, wrongly stitched outfit. After ignoring my messages and emails, they finally replied only to say that sale items are not exchangeable or refundable. A sale item does NOT justify sending incorrect or defective clothes. The mistake was theirs, yet they took zero responsibility. Extremely unprofessional and misleading brand. Avoid at all costs.

I didnt receive my lining material for which they charged separately 16USD. No response to my emails and messages.
Really disappointed by the customer service.

This s to bring all ur kind attention that aftr putting my review the iznik contact me and they were asking me to keep the very bad material they snd me not the one i order they are offering me aditional 50%refund also i rejected it i am not using such materials at all ,and what about the money i paid for sky net and i paid aditional 16 dhs as importing tax ,i jst told them either u pay my full money and take ur item bak i dont need it,so guys this s their ethics,be very careful while deeling with iznik fashions.they are not responsibl at all for their mistakes and they are not commited to their responsiblity too

I placed an order with Iznik on 22 October. Their own policy states that delivery takes 25 working days. Today is 3 December which is the 30th working day and my order is still not delivered. This is already a violation of their stated terms and a clear breach of UAE consumer protection regulations.

What makes the situation worse is the complete lack of accountability. I reached out repeatedly and most of my messages were ignored. When I finally received a reply yesterday, I was told the order is “ready” and will be shipped “soon.” Yet nothing has been shipped and no credible update has been provided.

If Iznik chooses to sell to customers in the UAE, then they must comply with UAE consumer law. Delayed deliveries, ignored messages, and vague excuses are not only unprofessional but also unlawful within this market. Businesses are required to deliver within the promised timeframe or provide a real resolution. Iznik has done neither.

Since my order has still not been dispatched, I will be filing an official complaint with the consumer protection division. If this continues and my order remains undelivered, I will ensure that the matter is escalated to the point where Iznik is no longer allowed to sell within the UAE.

I did not ask for a refund. I asked for my order to be shipped as promised. Instead I received delays, silence, and a disregard for the law. Based on this experience, I cannot recommend this company to anyone.

I received two unstitched dresses . They were fabulous in terms of design and material. Highly recommended

I am satisfied and quite happy with my purchase.

Terrible experience with iznik. placed an order via online payment on 18.09.25, still didnot receive it. customer service is pathetic and useless.Never buying from them again.

The aesthetics and the quality is really good

Its always a wonderful experience shopping with iznik fashions

Got what i ordered exactly. Their quality is top-notch. my all time favorit.

Good quality

Like stitched details

I recently placed an order with Iznik Fashions from Canada and had a great experience! The outfit’s quality and stitching are absolutely beautiful. Although it took a little longer for my order to arrive, it was definitely worth the wait. I’m really happy with my purchase and can’t wait to wear it for my special event!

I ordered my suits from Iznik on the 16th of august. There was an free shipping azadi deal for international customers. So I ordered a few clothes. The stichting took about 8 weeks kept messaging them about why my order not sent yet. Replied with a message with no valid answer to my questions eventually they said I need to pay shipping costs after 8 weeks. They said there was no free shipping for international customers. How on earth would I have been able to check out without paying for shipping costs for an international order. Disgusted to my stomache i said fine sent the parcel to relaties in pakistan. i still have the issue my order is onhold in pakistan via postex.
Iznik are thieves don't waste your money and time. Customer service is the worst unproffessional team i ever camera across. not helpfull at all. Disgusting People. Wish i read the reviews before ordering from them.

Had a fraudulent experience with İznik. I placed an order worth 30k, received it in 3 days, and then traveled abroad. While I was away, they sent another parcel for 30k without my consent and collected payment from my parents, who assumed it was an order I have placed where I already collected my order.
The 2nd parcel suit is worth around 10k, which I never placed and they collect 30k again When I complained, İznik simply blamed their courier and took no responsibility. No customer control, no accountability, and no protection of customer information.
Be careful before ordering from them. I wish I can give them _0 review be aware