I ORDERED TWO SUITS FOR £100 TO THE UK ORDER NUMBER 000512306505. CHEAP LOW QUALITY MY SUIT WAS RUINED IN ONE WEAR, I WILL HAPPILY UPLOAD A PICTURE (NO OPTION TOO BUT CAN SEND UPON REQUEST) IM DISGUST... Voir plus
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Lisez les avis des autres
Ordered in February or March, received ky clothes by June and even that one suit without pants/sharah. E mailed them many time and on 26th of June they e mailed me to say they have posted me my missi... Voir plus
I recently placed an order with Iznik Fashions from Canada and had a great experience! The outfit’s quality and stitching are absolutely beautiful. Although it took a little longer for my order to arr... Voir plus
Customer service doesn’t respond. placed an order on 14th of April, still no sign of despatch email. Keep sending message and surprisingly before placing order they sent message straigh... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Iznik is an ethnic wear for women using fusion of niche style amalgamated in rich embellishments with pure thread of silk.
Coordonnées de contact
26- KM, NEAR PATWAR KHANA PAJHIYAN RAIWIND ROAD, RAIWIND. LAHORE, 54000, Lahore, Pakistan
- +92 306 0412412
- help@iznikfashions.com
- iznikfashions.com
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A répondu à 14 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
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Les gens ont aussi consulté
Very poor customer service
Very poor customer service. It was the very first time I ordered something online. First time. I ordered 2 dresses of size XL but I received one which is XS and the second one was not the same colour as in the picture. When I asked for a refund or exchange they disappeared. I've been waiting for 2 weeks for a response. I regret buying from this site. The stitching is bad as well as the quality. I'm never gonna buy from this site again! Completely regretting it. The clothes are also ugly when you see them in real.
Don’t buy from Iznik!!!!
I am so disappointed with the quality of the clothes. I ordered the from the velvet suit collection and the quality is terrible. It’s not the original piece that I expected. I paid full price ( which mind you is verrry expensive) and I got a low quality product.
My sister in laws trousers with her velvet suit were advertised as raw silk. What we got were lawn trousers which don’t even match the suit!
Furthermore, the duputta that we got has 4 holes in it also.
We bought the suits for a wedding and honestly we are regretting it! We are close to tears at the poor poor quality we received. It’s money literally flushed down the drain.
I really hope people read this before buying from iznik. Think twice before you even consider wasting money with this company. They aren’t to be trusted!!
Worst experience
One Star is only for the stitching. Otherwise no star at all
This is my worst experience at All. There coustmer service is horrible they don’t know what they are doing.i thought it’s a huge brand they will more active and good bout I was wrong they torture you mentally.
I recently order 3 dresses from them , they took my order confirmed it and after that disappear and when I asked them like after 29 days they didn’t answer and after few days they ask me the order number . Then they send me email that your parcel is dispatched.they didn’t send me any tracking number .
Than I start wait again but after one week again I ask again about parcel then they said ok wait pher wait 2 days after she reply oh mam app ka parcel kahain or deliver ho gia tha ab wapis ia ha to hum kal app ko send karain gay. Pher wait after 4 days I recieve my parcel and there you go one dress was missing😡
I contact her on WhatsApp, she is so rude dumm lady doesn’t know anything she said no you order only 2 dresses from us
3 wala to sold out ho gia tha . Hamary pass to 2 suit ka order ia tha. Main ne proof send kia lakin no she is not is not admitting kay us ke fault the wo mughy he jota kahy ja rahe the so I give up and decided not to order any thing from this iznik brand anymore . Please before u are going to purchase any thing from them read this before Don’t buy from them . My worst experience ever.
HONESTLY MOST ARROGANT PEOPLE EVER
ome of the worst customer service i have ever received from a professional company. I wanted to make an bulk order for wholesale, i received a call from a representative who has not provided his name. He asked for full payment upfront for the amount of around 5lacs which i was fine with however , i asked him a single question which infuriated him. The question was if their i any missing pcs panels, faults or damages with any of the suits will the claim if arises be honoured. His response to this question is "NO CLAIMS", i asked once more further explaining why i am asking , as often the majority of brands often make mistakes with packing etc. It is something which is normal and now expected. His response again was very negative and condescending , he said (to the effect of) " are we mad that we would ruin our brand by sending you damaged or faulty goods" , i replied "no brand sends faulty or damaged goods intentionally however it does occur". He completely shut me off by saying words to the effect of "our goods are always in perfect condition , we have never ever had a single claim and we send much goods to the UK" his arrogance and condescending nature was offensive, then he went on to say that my company had once made a claim for a missing pear of sleeves and he implied that it was a false claim, that we had lied about it. When ordering we place orders for maybe a few hundred suits at a time, if we made a claim for a single sleeve from a few hundred suits it should be honoured and if not honoured we should not be labelled as lying. This is the class of this company and the respect they show to their customers. This is the type of people you are dealing with so BEWARE.
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