Josef Seibel Avis 

108
•
TrustScore 3.5 sur 5

3,4

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Lisez les avis des autres

Noté 1 sur 5 étoiles

I am leaving the lowest possible rating because I feel completely ripped off.I purchased the Maverick model on May 30, 2025. I could not even finish wearing them for a second summer season because the... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

It is rare for me to find boots that are comfortable as soon as I put them on, due to my wide feet and bunions. These boots are not only excellent quality and very comfortable but they look great as w... Voir plus

L'entreprise a répondu

Noté 1 sur 5 étoiles

Very, very squeaky right inside foot sole. Complained and asked for ONE new insole and told I probably had one foot larger that the other therefore it could be slipping or it was the sole itself. Nei... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Josef Seibel are excellent shoes. Made of superior leather, etc & most are slightly wider fit like an 'E' or more, so those with wide feet do have a much biger choice than other shoe companies offer.... Voir plus

À propos de l'entreprise

  1. Magasin de chaussures
  2. aussi dans
  3. Fabrique de chaussures
  4. Magasin de bottes

Écrit par l'entreprise

Josef Seibel has been manufacturing high quality men’s and ladies footwear since 1886. Josef Seibel prides itself with technical know-how to focus on the essence of a shoe, its comfort, whilst retaining an optimistic outlook to the future, embracing change and finding new ways to help protect the planet in the process. JS shoes are for those who like to make their own way in the world. For people who set out to experience new adventures and discover new worlds.


Coordonnées de contact

3,4

Moyen

TrustScore 3.5 sur 5

108 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Aucun historique récent de demande d’avis

Cette entreprise n’a pas récemment invité ses clients à l'évaluer, donc les avis ne sont peut-être pas représentatifs.

A répondu à 57 % de ses avis négatifs

Répond généralement dans un délai de 48 heures

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3,4

Tous les avis

(108)

56 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Great service

Great service - returned the first pair as too large but got a refund processed quickly and a smaller pair delivered promptly. Trainers are very well made and stylish

1 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Worst customer service I have ever…

Worst customer service I have ever encountered. I purchased shoes directly from the Josef Seibel Canada which said free pre paid returns within 30 days of purchase. The shoes did not fit and I tried numerous times to contact them by phone and email to get the pre paid info for the return. I left 3 phone messages and 2 emails and still have not heard back more than a week later. I ended up having to ship back at my own cost. I will NEVER purchase another pair through their store or any other store of that brand.

29 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Professional footwear

I've been wearing Seibel footwear for many years. It never fails to achieve a very high standard of fit, comfort, style and value for money. They last for years. They keep on top of fashion and our changing world. Vegan footwear love it. On line purchasing is simple and delivery is very fast.

27 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Great shoes as usual

I have new Elli trainers in a beautiful blush pink colour. They are just as comfortable as my other Josef Seibel shoes - I love them!

8 juin 2025
Avis spontané
Noté 3 sur 5 étoiles

Returns not FREE!

I usually buy Josef Seibel shoes in store (they are really good quality and so beautiful!) but this time I was desperate, so bought them online. I wish Josef Seibel included shoes width in their shoes descriptions. Plus, why not free returns like in so many other online stores? I had to pay for my return and it wasn't cheap.

30 mai 2025
Avis spontané
Noté 3 sur 5 étoiles

Purchased a pair of Joseph Seibel…

Purchased a pair of Joseph Seibel casual shoes a few months back, I haven't worn them a lot but already the heel and sole are wearing quite considerably, shame as the upper seems quite well made but let down by a cheap sole, which of course is practically unrepairable. Such waste. Unlike my shoes from M&S which I have worn quite a lot and still looking good.

31 mai 2025
Avis spontané
Noté 2 sur 5 étoiles

Not so good

Previous purchases I’ve had from Josef Seibel have been great. A pair of sandals I hadn’t worn much, were ideal for the recent warm weather. The sole on both has just split. Only one season’s wear, overall.

21 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Brilliant Service

I wrote to Josef Seibel with a cheeky request, wondering if they had a spare left Caron style trainer as a fox went off with mine! Not surprisingly they didn't, but as a gesture of goodwill, they sent me a £25 voucher towards my replacement pair. That's what I call BRILLIANT service!!

21 mai 2025
Avis spontané
Noté 1 sur 5 étoiles

Tonga 25 sandals

I bought a pair of Josef Seibel sandals Tonga 25 a year ago and the cork that the heels are made of has started to disintegrate already so they are no longer wearable. The Josef Seibel website will take no responsibility, claiming that they are a website only and not the manufacturer.

21 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Comfort and style .

Purchased the Westland Peyton boots in black , they are such a good fit and so comfortable , I’m usually a size 5 or 6 in footwear depending on style , I got these in the 5 and they are perfect , I was a bit sceptical when I realised they were vegan but can honestly say they are so well made and I’ve paid more for boots that haven’t lasted very long , will definitely buy again from Josef Seibel range .

6 janvier 2025
Avis spontané
Noté 5 sur 5 étoiles

The Perfect White Trainer

I have just purchased the Emily 01 from JOSEF SEIBEL and I absolutely love them! The minimal look makes them the perfect white trainer to go with everything in my wardrobe. Super comfortable straight out of the box -no breaking in needed.

13 mai 2025
Noté 1 sur 5 étoiles

Very poor quality

My first pair of Steffi Boots lasted 2 seasons, then the sole split. I replaced them and the sole split on the new pair within 7 months. I've never had boots from any other manufacturer last for such a short time. I won't be buying any more of this brand.

1 mai 2025
Avis spontané
Noté 5 sur 5 étoiles

Great shopping process from ordering to…

Great shopping process from ordering to delivery. Prompt & efficient. Parcel arrived well wrapped & smartly boxed. Good all round service.

27 mars 2025
Avis spontané
Logo de Josef Seibel

Réponse de Josef Seibel

Thank you for sharing with us your feedback.

Noté 5 sur 5 étoiles

Claire 03

I have been a customer for a long time and have always been totally happy and satisfied. The choice covers a wide range and my last purchase the Claire 03 are a very well made trainer type shoe, sturdy yet soft making them extremely comfortable to wear!

2 mai 2025
Avis spontané
Logo de Josef Seibel

Réponse de Josef Seibel

We are pleased to hear you are happy with the product and service you have received.

Noté 3 sur 5 étoiles

Not quite as good .....

2nd pair of boots by this brand and have to say they are not as comfy or soft as my first pair, 2nd wearing the eyelets came apart. :(. As it's coming into summer it will be a while before "break" them in . A little disappointed as my 1st pair were and still are fantastic.

14 novembre 2024
Avis spontané
Logo de Josef Seibel

Réponse de Josef Seibel

Hello Lee, Thank you for getting in touch. We are sorry to hear you have been disappointed with your second purchase. We can see on our system a purchase was made from our www.josefseibel.uk site back in August 24' for a pair of Sienna 83. If you can confirm the style you are disappointed with along with any information on your purchase we can review with production to ensure improvements are made. From the Josef Seibel team.

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