Juli Living Avis 

HOLD JER LANGT VÆK!
Har aldrig oplevet noget lignende. Der har ikke været andet end problemer siden indflytning. Det er den rene svinesti ift. affald i lange baner udenfor, affald smidt i opgangen, spyt på spejlene i elevatoren (hvilket man som lejer selv kan gøre rent, hvis man vil have det fjernet, blot for at der er spyttet på spejlet igen dagen efter), larm på alle tidspunkter i døgnet, indkøbsvogne efterladt på parkeringspladsen, og hovedindgange der står mere åbent end lukket, så alle kan komme ind. Man kan heller ikke komme i kontakt med deres kundeservice, og de ringer heller ikke tilbage selvom det bliver lovet “når de har en ledig medarbejder”. Jeg kender ikke til andre virksomheder der ikke har en ledig medarbejder i over 1 uge!

Jeg havde også selv vandskade ved indflytning, og kan forstå, at mange andre også har haft det.

Brug jeres penge et andet sted og undgå at blive snydt og ignoreret af jeres udlejer. Tror desværre at den juridiske vej er den eneste frem med denne udlejer.

Booked a flat viewing with this agency in cph — they ghosted harder than my ex. No call, no text, no sign of life. If you enjoy standing outside wondering if you’ve been pranked, this is the service for you!

SCAM

Juli Living is nothing but a scam. High rental deposits, and NO response to emails or problems. They haven't fixed our failing plumbing, heating, or internal wiring in nearly 18 months since we moved in, despite continual notices to fix.

We then terminated them due to the absolutely horrendous service, and they refuse to respond.

Guaranteed, they'll respond here with their copy & paste as they do on EVERY review, and do nothing else about it.

Dårlig service
Er målløs og skuffet over dette firma - stadig ikke modtaget mit depositum på 60.500 kr som blev betalt 5 Marts for en lejlighed som jeg ikke havde råd til pga Sygdom.
Der er sendt mange mails og der henvises bare at administrator tager hånd om det - får bare en sludder for en sladder og stadig intet sket.
Nu er de meldt for bedrageri og tilbageholdelse af pengene.
En god idé, hold jeg jer langt væk fra Juli Living og administration Newsec

The people who were at the building in Brønshøj, helped me to answer any questions that I had in mind. Moreover, Michala Frøslev Horn was the best person to communicate with for all the documentation and any additional questions that I might had throughout the payment.

Hele oplevelsen var god. Da jeg ansøgte om lejligheden fik jeg sendt kontrakten med det samme. Afsenderen var også effektiv, forstående og fleksibel i forhold til skift. :-)

I suggest steering clear of Juliliving if you are looking for an apartment to rent. They prioritize building quickly and poorly over any tenant support.

Among the issues we have had since moving into an apartment administered by Juliliving, we've had (the list is not comprehensive):

- Flooding of sewage pipes in the basement, damaging the personal belongings of the tenants in the entire building
- Other pipes that are poorly insulated leaving smells inside the apartment
- Electronic doors to the building not working for months (!), letting cold winter air inside the building and enabling access by anyone into the building and basement
- Poorly installed apartment doors causing loud wind sounds inside the apartment.

So far, Juliliving has completely ignored all these problems. Some of them have been fixed because of us reaching out directly to the caretaker (which is forbidden by the policies of Juliliving), while others have still not been fixed.
The phone hotline for tenants is often completely shut down simply due to too many complaints received by the company. Reaching out to them via email is useless, too, because there is no transparency in any attempt to solve an issue once the complaint has been sent.

Lucia Gajic from Juli living provided great support and service - ranging from a great open house for our now new apartment, the whole process of communication and getting all documentation signed, to any follow up questions we had.
Due to her efforts, our process of renting an apartment and moving to CPH was very smooth and stress-free.

Jeg havde fornøjelsen af at blive assisteret af Michala fra Juli Living i forbindelse med leje af en lejlighed i THE RESIDENCE. Michala var ikke kun professionel, hun var venlig og service minded. Bedste oplevelse jeg nogensinde har haft med et udlejningsselskab. 1000 tak Michala og Juli Living.

De malkede vores depositum og sendte en efterregning for en pæn lejlighed. Derudover har de ikke sendt en opgørelse over, hvad ting koster men blot sendt en inkassovarsel. Hold jer langt væk

Hej ChatGPT er det ulovligt for udlejer at filme i min lejlighed uden samtykke.??

Ja, det kan være meget problematisk og muligvis strafbart, at din udlejer har filmet i din lejlighed uden dit samtykke – især hvis det er sket uden din viden og mens du bor der. Her er nogle vigtige aspekter:

1. Privatlivets fred (Straffeloven § 264)

Det er strafbart at:
• skaffe sig adgang til en andens bolig uden tilladelse
• overvåge eller optage video eller lyd i en privat bolig uden samtykke
• krænke privatlivets fred ved at tage eller dele billeder/optagelser fra privat område uden tilladelse

Hvis din udlejer har filmet uden din tilladelse – fx ved at gå ind i lejligheden eller sætte kameraer op – kan det være en krænkelse af privatlivets fred, hvilket er strafbart og kan meldes til politiet.

2. Lejeloven

Lejeloven beskytter lejere mod uberettiget adgang:
• Udlejeren må kun gå ind i lejligheden med din accept, medmindre der er en nødsituation.
• At filme uden dit samtykke kan være en grov misligholdelse af udlejerens forpligtelser.

3. Hvad du kan gøre
• Dokumentér alt, du ved: datoer, tidspunkter, evt. billeder, vidner osv.
• Du kan anmelde det til politiet (krænkelse af privatlivets fred).
• Du kan kontakte Lejernes Landsorganisation (LLO) for gratis rådgivning.
• Du kan overveje at få juridisk bistand og evt. rejse krav om kompensation.

Vil du dele lidt mere om, hvordan og hvornår det skete – fx om du var hjemme, om det var skjult kamera, eller om du selv fandt optagelser? Så kan jeg bedre guide dig.

I recently moved out of a Juli Living property in Copenhagen.
Our time with Juli Living and Newsec as their go-between already started on the wrong foot. The property itself was in poor condition when we moved in, despite it having been built only one or two years earlier. Their representative essentially pressured us to accept it despite its state, knowing I had few alternatives, as we had just moved here from abroad. We took several hundred photos documenting deficiencies when we moved in and added them to their online portal. Their representative had only documented a handful of defects.
After moving out, I was blindsided by a demand letter for Kr. 49,500 in addition to our outrageously high deposit. Juli Living claimed they had sent previous notices about this amount, but I never received any communication, not through e-boks, email, phone, or regular mail, despite them having all my contact details. The price tag alone would not match the move-out report
It's now been 2.5 months since we moved out, and we still haven't received any documentation beyond the basic move-out report—no itemized list of repair costs, no receipts, nothing that would justify such a large charge.
What frustrated me most was the complete lack of transparency. The payment demand included no breakdown whatsoever of what I was being charged for. Just a flat amount with zero explanation. When I emailed them about concerns regarding the move-out inspection, they simply noted it would take time to respond…it has been more than a month and they have still not responded.
As an international resident, I can't help but feel that they think they can take advantage of people who may not be familiar with Danish tenant rights or who might eventually leave the country. This makes their behavior even more disappointing.
If you're considering Juli Living and/or Newsec as your rental company in Copenhagen, considering my experience, I'd strongly suggest looking at alternatives. The lack of communication, transparency, and timely billing information made what should have been a straightforward move-out process into a stressful ordeal.

Update
As expected, Juli Living has provided a copy-paste response while sending me an email stating that they "are a bit busy" and will be taking care of my move-out statement from January(!) which we have not received and the situation as soon as possible. How is 3 1/2 months a reasonable time?

Is this the customer service you strive for Juli Living?

Renting with JuliLiving was a great experience! Michala and Mark were incredibly helpful, answering all our questions quickly and clearly. As it was our first time renting in Copenhagen, we really appreciated the step-by-step guidance. The process to submit our information was smooth and easy. Their support made everything less stressful. We highly recommend them!

Jeg har flere gange forsøgt at kontakte JuliLiving telefonisk inden for deres angivne åbningstider, men har oplevet at blive sat i telefonkø i op til 40 minutter – kun for selv at måtte lægge på, da ingen tager telefonen. Det mest frustrerende er, at jeg har ringet 15-20 minutter før lukketid, men alligevel bliver hængende i kø uden besked om, at de faktisk ikke længere tager opkald. Det virker useriøst og spild af tid.

Derudover er deres åbningstider meget begrænsede, og det kan tage rigtig lang tid at få svar på mails – hvis man overhovedet får svar.

Som kunde forventer jeg, at man enten kan komme i kontakt med udlejeren inden for åbningstiden, eller i det mindste får en klar besked, hvis telefonkøen er lukket. Det virker som om kundeservice ikke er en prioritet hos JuliLiving.

Mark Østergaard var en meget venlig og god hjælp til det hele.

Er målløs over dette firma - mine sønner fraflyttet deres lejlighed 15. December 2024 - stadig ikke modtaget depositum på 60.000kr som blev betalt ved indflytning 1 april 2024
Der er ringet - sendt mails og der henvises bare at administrator tager hånd om det - stadig intet sket efter 4. Mdr 😖😖😖

venlig, hurtig og meget imødekommende betjening

Super service og hurtig ekspedition - ser meget frem til indflytning. Michala var meget hjælpsom og forstående for konkrete behov til vores næste bolig.

ITs great very help full and fast work. Specially thank you Mark.

Jeg har haft en rigtig god oplevelse med Michala Frøslev Horn i forbindelse med min bolig i Tingbjerg. Hun har været utrolig hjælpsom, imødekommende og professionel.