The solicitor Laura kept me upto date with the progress of my late aunts will and probate, she was very helpful and always replied to my phone calls and emails

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Lisez les avis des autres
After Selina White took over as Estate Manager everything was handled extremely well.Each step in the process was explained in detail and any queries were answered promptly. Other members involved d... Voir plus
KCT has managed both my parents' Wills and Probate in the last 7 years. The positive first experience led us to choosing them the second time round and KCT didn't let us down. Thanks, especially to... Voir plus
Katie Derby took all the stress and worry about the complications of finalising an estate from us. Katie kept us informed of progress as agreed and at no time did we feel concerned that matters were n... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Kings Court Trust are one of the UK’s largest specialist estate administration providers. Since they were founded in 2002, they’ve assisted on over 35,000 estates either by taking care of the entire estate administration process or offering their specialist services on complex cases. With their unrivalled knowledge and expertise, their legal and tax teams can advise on any situation and offer an exceptional service to Executors and bereaved families.
Coordonnées de contact
Spectrum House, BS1 3LG, Bristol, Royaume-Uni
- 0300 303 9000
- info@kctrust.co.uk
- kctrust.co.uk
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A répondu à 90 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Efficient and friendly service
Douglas Elson kept me up to date on developments. He was quick and reassuring in his responses to my questions. I found Douglas to be courteous and professional in his whole approach. Overall I have been very satisfied with King’s Court Trust.
Superior Service
Due to family issues, my case has taken 2.5yrs to obtain probate. My personal Estate manager
Mr Wayne Nobile has been professional, articulate & supportive throughout this very difficult time. He has personally shown patiences & kindness while delivering a superior service for KCT. I cannot praise him or KCT enough. Thank you.
Probate experience
The experience was great because communication was clear and I always knew what was happening. The team was professional, approachable, and handled everything efficiently while being understanding during a difficult time. They made a complex process feel much more manageable.
The service provided has been…
The service provided has been exceptional throughout the whole process. Kings Court Trust have provided much support and reassurance, and have supported us during a process which was unknown making it seamless. I would highly recommend this service.
Excellence and expertise
The excellent response I received from my first point of contact, Hayley, made me confident that Kings Court Trust was the best choice for the Probate process. My estate manager, Katie Darby, has administered the estates of both my parents, working with expertise and guiding me through the complexities, smoothly and efficiently. The naturally transactional character of Probate was eased by Katie's sensitivity and understanding which made an enormous difference at a time of bereavement. I was always updated and kept fully informed and reassured. I have learnt a great deal along the way, but I couldn't possibly have attempted this process without the skills, expertise and support of a dedicated professional. My deepest thanks go to Katie for making this a positive experience, and for her outstanding work and approach, my family will be forever grateful.
Clear & respectful communication
After my aunt passed away, Hannah at Kings Court Trust helped us to navigate IHT and grant of probate incredibly efficiently. She was kind and respectful - and her clear and timely communication made the whole thing very straightforward.
Not That Good. EDIT - STILL Not That Good
After months and months and months of chasing hard for a timely distribution of my late mother's estate, we have quite simply had enough and don't know where to turn.
My poor brother and sister as executors, having to deal with the raging incompetence of this company has gone from farce to despair.
Delay after inefficient delay, customer service - that, by all accounts is a zero, the left hand seemingly not knowing what the right hand is doing, complaints made, complaints upheld and still the saga continues without any reassurance of a timely and satisfactory conclusion.
Trustpilot asks for the date of this 'experience' - from approximately June 2024 to date and ongoing.
EDIT: To date (18/12/25), no response received to MY grievance. I did receive a response to someone else's grievance and requested they respond to mine instead - but nothing.
2nd EDIT: Received a (published below) response from Scot today stating he/KTC responded/reached out directly to me after publishing my review on 8th December. This is not completely factually correct in so far that Scot did respond - but responded to me about the dismal review 'dink' left on the same day - basically the wrong review.
I did reply at the time to Scot stating that I would be happy to discuss matters with him/KCT when he responded correctly to my review - not 'dink's'.

Réponse de Kings Court Trust
Absolutely terrible
Absolutely terrible, as my niece has mentioned in her post , been told so much miss information, I wanted to be kept informed of everything that was happening in our case which never happened ! , only takes an email but rudely ignored , we also found out how the process was going through a government web site , when contacting them about it they had no answers,as for the cost of our case unacceptable due to what work they have done ???? with our on going experience please avoid ........

Réponse de Kings Court Trust
Poor service ,
Poor service ,
Constant lies
Clearly have done nothing for their extortionate fees

Réponse de Kings Court Trust
Employed kings court to handle my late…
Employed kings court to handle my late mothers probate, as a family we are becoming frustrated with the lack of progress, they seam to blame HMRC which I can understand but they should have the skills and experience to find a way through, it feels they are happy to string us along as they are holding a large amount of money from the sale of our property.
Probate Administration
Kings Court Trust was used to administer the probate of the will of a close colleague. I found them to be professional, efficient, informative, honest and friendly. It handled every aspect to the administration and was completely transparant throughout. A dedicated estate administrator, Katie Darby, was allocated who drove the process through to a successful conclusion. I would endorse any recommendation made to new clients.
I had an excellent experience with…
I had an excellent experience with Kings Court Trust who helped with an application for a grant of probate for my late brother. They were professional, approachable, and supportive throughout a very difficult time. Everything was explained clearly which made things much easier and less stressful. Their expertise and genuine care stood out. I would highly recommend Ifzal Hussain and Joanna to anyone looking for a reliable and compassionate service.
Invaluable support throughout a complex process
Following the death of a family member, and faced with a very complicated estate to administer, we enlisted the services of KCT - and were incredibly grateful we did! Throughout the process, Ali Yeates and her team were patient, supportive and accommodating. While the HMRC timeline was out of their control, their guidance and professional knowledge surrounding legal and tax issues was invaluable in helping us navigate the multiple hurdles we faced. Their flat fee was very reasonable for the work undertaken. Many thanks to Ali, Katie and Liz (among others).
Excellent Service
This was my first time having to get a grant of probate and I’m so glad I went with Kings Court Trust they talked me through everything and explained in great detail.
I had my own personal Advisor Hannah Pick she was so helpful and always on hand if I had any questions that needed answering.
This matter was dealt with very quickly which could have taken longer.
Excellent communication both with…
Excellent communication both with Charlie and Wayne throughout. Process was quick and efficient. They were both extremely helpful and courteous.
Thank you very much for your help during this difficult period.

Réponse de Kings Court Trust
Outstanding support all through the process
After my Mam passed away, I was put in touch with KCT from my local Bereavement Office, and from that very first contact right through to the conclusion of what would have been a hugely daunting process, KCT were there every step of the way and put everything in plain English, no jargon, questions answered quickly and without fuss. I cannot thank or rate them high enough. A special mention to Ellie and her team, they were so helpful, professional and sympathetic when it was needed.

Réponse de Kings Court Trust
Highly recommend
Step by step guidance was given which was extremely helpful. The whole process was made easy by our contact, Hannah Pick, who was professional, approachable and efficient, would highly recommend.
Great service, would recommend
Great service, took away all the stress of managing probate while I had loads of other things to sort after our mother died. Reasonably priced and fast conclusion.
Thorough and professional service
Following the death of my Dad, whose estate was very complicated, I turned to KCT for help. Throughout the process WB, my estate manager, was professional, patient and knowledgeable. He took time to answer all my questions and was always available via e mail and phone. I would recommend KCT, particularly if you are dealing with a complicated estate, because they know their stuff and get the job done. Many thanks to Will Balman.

Réponse de Kings Court Trust
Pleasantly surprised
I was initially quite worried when I saw a probate solicitor listed as a co-executor on my mum’s will. I hadn’t heard of Kings Court and realised they were included because my mum had made her will through FreeWills.co.uk, which (I assume) partners with Kings Court. My first reaction was negative and I instantly feared the worst.
However, Joanna completely changed my impression. She was so kind and reassuring, explaining clearly that there was no obligation to use their services, and outlining the benefits if I chose to. In the end, I went with another solicitor who offered a slightly cheaper quote, as funds were very tight at the time, but had that not been the case I would have happily used Kings Court.
My experience with Joanna was so positive that I wanted to leave a review for anyone else who, like me, might feel anxious seeing Kings Court listed on a loved one’s will.

Réponse de Kings Court Trust
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