One star. Terrible customer service. Yesterday I accidentally placed a preorder on Kidrobot’s website while trying to calculate the total cost in Canadian dollars, including shipping. I... Voir plus
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everything I've ordered from this company has been 100% perfectly exactly what was ordered. I've actually been extremely impressed with my products!!! some of the things I've recieved: -Kenny Pl... Voir plus
I'm in the same boat as all of you (not shipping my order, not refunding my money, ignoring my requests for help). YOU HAVE LEGAL RECOURSE. Kidrobot is legally commiting fraud by establishing a patter... Voir plus
I ordered two South Park plushies (Christmas Cartman and Reindeer Kenny) on 17th November 2024, both were delivered today (14th December 2024) to the UK. After reading some negative reviews about... Voir plus
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A répondu à 33 % de ses avis négatifs
Répond généralement dans un délai de plus d'un mois
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Reviews Not Showing Company Takes People Money
I sent two other reviews on here that are not posted about two orders I have with Kidrobot. They still have not sent pre orders even though they have been in stock, and one is in stock now. I suggest people do not buy from them until they start sending out items. I'm tired of excuse with warehouse changes, and items are not in stock yet can't send order. They should not be taking in more orders if people have not got the items they ordered all ready. It is not right for people to steal from companies, and companies should not be doing it either. Some people may have used stimulus money to get something nice for a loved one. Some of us are struggling in this so called pandemic, and it is not right to bank off of that.
Hope someone reads this before it’s illegally taken down
This is my experience and opinion about kidrobot.com; They will steal your money and NEVER send your items. Waiting for 2 months now. I have purchased from this company for years and never had a problem, however in the past few months I have realized that I’m not alone and have seen others complain about similar shady practices. They take money, don’t ship, and REFUSE to refund or give any estimate of when they will. Then they have the audacity to report honest reviews to have them taken down. Sounds like their company is going under and they are trying to steal whatever money they can before they shut down and go bankrupt.
My previous review was deleted and I do…
My previous review was deleted and I do not know why. This company WILL STEAL FROM YOU. I spent a lot of money on an order. It has now been over 40 days and the company will not cancel, they will not refund and they will not help. This used to be a trustworthy company, but now they don't ship ANY orders. I asked for them to provide a timeline of when the items would ship and they literally said, "I don't know" Don't buy from them. They will steal your money and lie to you.
THEY DON'T SHIP - DO NOT BUY
Still waiting for a toy to ship from a 27 December 2020 order.
You may never receive your order
Ordered January 15th, it is now April 5th and still haven’t received my order. I was told one item was backordered and would ship the first quarter of the year. Since that has passed they have now told me they’ll ship the second quarter of the year. Not confident that they will ever ship or have any idea when to expect to ship backordered items. Paid ridiculous prices for their toys, and may never get them. They are an all sales final company, no refunds. They take your money and never ship.
DO NOT ORDER INTERNATIONALLY...
DO NOT ORDER INTERNATIONALLY...
Their delivery time frames are astronomical. They send your order to another company so they don't have to deal with you and you'll be lucky if you see your order before two months is up. Still haven't received my order which I placed on the 1st November. (Currently 11th December).
Have ordered from many other places in America after the 1st and have received all of them. So no excuse.
Will not be spending any more of my money there.
Awful
Awful. USA based company that have an inability to process international orders efficiently. The account I created disappeared and they fobbed me off to their global shipping partner! 50/50 if I get my order. My advice - don’t buy from this company find a uk supplier.
Dårligste leveranceservice ever og langsommeste og tungnemmeste kunde'service'
Min datter bestilte noget fra Kidrobot, og betalingen blev straks trukket.
Leverancen sker via DHL, som stiller pakken udenfor hendes dør, i stueteagen hvor alle kan se den (siger de).
Da min datter kommer hjem er pakken væk.
Tods gentagne henvendelser og forklaringer er kidrobots kunde'service's svar det samme, at deres track and trace viser at pakken er leveret.
Der er ikke signeret for pakken - min datter var jo ikke hjemme. Men vi kan ikke få dem til at bekræfte (eller rettere afkræfte) at de har en signatur. De svarer blot som en papegøge det samme hver gang.
Man kan naturligvis ikke ringe til dem, og hvor de hører hjemme er meget uklart.
Handl i en fysisk butik eller en fra Danmark hvis I vil have ting fra Kidrobot
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