Just purchased our second motorhome from Kimberley Darlington. We were assisted in our purchase from Scott and Richard and had a comprehensive handover from , I think , Paul. The workshop swiftly ca... Voir plus
Établissement
Changer d'établissementWest Auckland Road, DL2 2XZ Burtree Gate, England, GB
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Lisez les avis des autres
We bought our Bailey Alora from Kimberley’s in September 2024 and have used it extensively since then. A number of faults have presented themselves during our travels all covered by Baileys warranty.... Voir plus
L'entreprise a répondu
Very good salesman particularly when we exchanged our van for the new one. However, making telephone contact after sale has been difficult. The most helpful was folk from the Accounts dept who went o... Voir plus
L'entreprise a répondu
Called to pick up our new caravan and was greeted by Paul who walked us through every aspect of the caravans controls and set up. Very thorough and questioned if we were happy at every stage of the p... Voir plus
L'entreprise a répondu
À propos de l'entreprise
- Concessionnaire de camping-cars
- Fournisseur d'auvents
- Concessionnaire de mobilhomes
- Magasin d'accessoires pour mobil-homes
- Atelier de réparation de camping-cars
Écrit par l'entreprise
Kimberley – The Caravan & Motorhome People. A family-run business since the 1970s, we’re passionate about helping you find the perfect caravan or motorhome. Silver award winners in the Caravan Owner Satisfaction Awards! Proud runners-up for Caravan Dealership of the Year 2025, we have branches in the East Midlands & the North, offering 300+ motorhomes & caravans from leading brands like Swift, Bailey, Coachman, Carthago & Xplore. Why Choose Kimberley? Trusted for quality & service, 4.6★ Trustpilot rating from 1,000+ happy customers, fantastic facilities: Darlington branch: On-site café, huge awning & accessories shop, children’s play area, plus indoor & outdoor showrooms and NCC approved service centre. Nottingham branch: Outdoor showroom, awning & accessories shop, plus an NCC approved service centre. Start your adventure with Kimberley – where great journeys begin!
Coordonnées de contact
West Auckland Road, DL2 2XZ, Burtree Gate, England, Royaume-Uni
- 01325 383333
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A répondu à 93 % de ses avis négatifs
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Recommend Kimberley
Benson was excellent explaining all the technology on handover, whether we remember is another story. Adim team always happy to help when you ring them.
Chris the owner was excellent and very helpful.

Réponse de Kimberley - The Caravan & Motorhome People - Darlington
2026 Swift Voyager 584 handover
Benson knew the Swift voyager 584 well and was quite happy to be interrupted and answer my beginners questions. Nothing was too much trouble for the handover guys they went above and beyond offering advice as well as just going through vehicle features in as fine a detail as necessary for two newbies.
Shout out to Richard in sales,no pressure and always quick to reply to emails.

Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Great Experience
We attended Kimberley Caravans today for our handover for our new caravan. After buying many caravans over the years from other dealerships, I have to say that this is the best one we have ever had. Benson and Paul started at the front of the caravan and worked around the whole of the outside first and they explained everything in great detail. We then went inside the caravan and they covered every square inch of the van showing us how everything worked and answering every question we had. Benson and Paul were very friendly, approachable, and made the whole experience a very pleasant one.
In fact, our full experience with Kimberley has been 100% from start to finish, which started with Tom in the sales team. We would highly recommend.

Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Ceramic Coating not finished off.
The only issue was the ceramic coating wasn’t buffed off properly; there were lots of areas we had to do when we got it home.

Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Caravan handover
Picked up our new caravan and given a very thorough and informative 2 hour handover with Benson. Excellent service, thank you

Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Benson was brilliant very thorough and…
Benson was brilliant very thorough and professional. On handover of the caravan he noticed a couple of small issues that we would not have even noticed and arranged for them to be fixed before we left.
Very good handover and very knowledgeable. Overall 10/10
Thanks
Hazel and Ken

Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Only had my caravan for 6 days we took…
Only had my caravan for 6 days we took it away to try the caravan out and noticed that the vinyl stickers on the caravan had air bubbles in it phone them up and they were happy for us to drop the caravan off on the way home, nothing was a problem to them pleased to sorted the problem out had it for 5 days

Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Service department don't keep you up to…
Service department don't keep you up to date l think and a lot of people agree closing the cafe was a bad move think you have lost a lot of trade doing it

Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Great handover experience today with…
Great handover experience today with Benson and Paul.
Comprehensive tour and guidance to how everything worked in our new motorhome

Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Great experience from start to finish.
Great experience from start to finish.
From picking my caravan up and having everything explained and demonstrated in great detail. With good humour along the way.
The lads even changed my tow ball over with mine been the wrong one. Couldn't refer them more.

Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Very informative and helpful from…
Very informative and helpful from Benson and Paul

Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Very pleased with the hand over of our…
Very pleased with the hand over of our new caravan today. Thank you for all your help

Réponse de Kimberley - The Caravan & Motorhome People - Darlington
All reps
All reps. were polite and instructive and did not force anything on you. They gave you time to think things over and offered advice in all dealings

Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Great experience
Great sales experience, and brilliant handover - professional, knowledgeable and friendly

Réponse de Kimberley - The Caravan & Motorhome People - Darlington
The hand over of the caravan was…
The hand over of the caravan was excellent every thing was explained and they were very helpful with the extra bits that I needed

Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Both Benson and Paul were great with…
Both Benson and Paul were great with the handover, lots of questions from us but all questions were answered in full,but the most important question from us was “what if” and the the answer to that was either call in or just phone.
Everyone at Kimberley are so helpful.

Réponse de Kimberley - The Caravan & Motorhome People - Darlington
Handover experience first class
Really comprehensive handover from Benson ( and Paul) taking time to go through every conceivable thing I would need to know. Great service and appreciated. Thank you

Réponse de Kimberley - The Caravan & Motorhome People - Darlington
We had a good experience buying our…motorhome Swift 584 Voyager
We had a good experience buying our Swift Voyager 584 from Kimberley. Richard from the sales team was very helpful and we would highly recommend him to other buyers. Our handover of the motorhome was dealt with by Benson and again it was first class with nothing too much bother.

Réponse de Kimberley - The Caravan & Motorhome People - Darlington

Réponse de Kimberley - The Caravan & Motorhome People - Darlington
1st caravan
From walking round then seeing caravan we wanted .then we seen Richard and he showed us the van .
We went inside office we were giving a nice coffee done the paperwork arranged the pick up date , v pleasant experience . Week later I was shown how everything works in great detail I forgetting lads name now, that was v informative . It's our 1st van we have not been out in it yet but we can't wait.

Réponse de Kimberley - The Caravan & Motorhome People - Darlington
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