Bought 3 aluminum dough pans 2.8l and 2 lids but when they arrived they were massive so ordered the 1.4l 3 pans and 2 lids. I sent 3 emails telling them about the problem and was wanting to return th... Voir plus
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Lisez les avis des autres
Love this tumble dryer. It’s very quick to dry, even on medium (a full washing machine load took 30 mins to be bone dry). Would never have a small domestic dryer again as these big American dryers are... Voir plus
L'entreprise a répondu
Received my order and couldn't be happier. Kitchway went above and beyond to find my order as DPD were sending it back. Good quality stirring paddle stainless steel, very robust and sturdy. Thanks for... Voir plus
L'entreprise a répondu
This company had the US top loader washer and tumble dryer that I couldn't find elsewhere. The machines arrived within 3 days and Chaji was on the phone and/or email whenever I had a question. Thes... Voir plus
À propos de l'entreprise
Écrit par l'entreprise
Kitchway supplies high quality wholesale kitchenware, barware and restaurant supplies to businesses across the UK at truly affordable prices with super-fast shipping
Coordonnées de contact
Darenth Road, N16, London, Royaume-Uni
- 020 3519 0267
- cs@kitchway.co.uk
- kitchway.com
4,2
Bien
236 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 55 % de ses avis négatifs
Répond généralement dans un délai de 2 semaines
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Very pleased with my order never…
Very pleased with my order never ordered from kitchway before.would order again thankyou
28 mars 2023
Réponse de Kitchway
Thanks Deborah, for your kind review it's very much appreicted, I glad to see that you are plased with your order.
I look forward to serving you again.
Abraham & Team
Quick and efficient thank you
13 avril 2023
Réponse de Kitchway
Hi Alex,
Thank you so much for your review! Great service, efficiency is at the core of what we do.
Thanks again!
Abraham and the team
Great service
Great service, quick to respond to queries and fast delivery. Provided a replacement plate for a faulty one really quickly and without any hassle. Would recommend and would certainly use again without hesitation.
26 mars 2023
Réponse de Kitchway
Hi David,
Thank you so much for your review! Great service, efficient communication and fast delivery is at core of what we do, I'm glad that we manged to sort that faulty plate quickly
I can't wait to have you back again soon!
Best regards,
Abraham and the team
Great Experience In Every Regards
Very good first time experience with this company. Goods arrived the next day, very well packaged. Competitive price and love the crockery.
30 mars 2023
Avis spontané
Réponse de Kitchway
Hi Chris,
Thank you so much for your review! We're thrilled to hear that you were happy with the price, delivery, and crockery. We're committed to providing excellent service to all of our customers, and we're grateful for the opportunity to serve you.
We can't wait to have you back again soon! please don't hesitate to get in touch. We're here to help.
Best regards,
Abraham and the team
Great seevice
27 mars 2023
Avis spontané
Réponse de Kitchway
Hi Derek,
Thanks very much for taking the time to leave us a review, its very much appreciated.
I look forward to serving you again in the near future.
Abraham & Team
Excellent service and excellent…
Excellent service and excellent product, slight issue with delivery but was sorted very quickly by customer service. Highly recommended
21 février 2023
Réponse de Kitchway
Hi Darren,
Thanks very much for taking the time to leave us a review, it's very much appreciated.
I am happy that we manged to sort your delivery issue quiclky and look forward to serving you again in the near future.
Abraham & Team
Have purchased a few times
Have purchased a few times, always straightforward
20 février 2023
Avis spontané
Réponse de Kitchway
Hi Christo,
Thanks very much for taking the time to leave us a review, its very much appreciated.
I look forward to serving you again in the near future.
Abraham & Team
Kitchway have amazing customer service…
Kitchway have amazing customer service and always go above and beyond to help. They are our go to supplier for all our equipment as they beat the competition hands down on customer service and price. Even if they don’t have what we want they will try and source it or find a better alternative. Definitely deserve 6 stars
3 février 2023
Réponse de Kitchway
Hi Kayes,
Thanks very much for taking the time to leave us a review, it's greatly appreciated.
I look forward to serve you again in the near future.
Abraham & Team
Efficient service and quick delivery
3 février 2023
Réponse de Kitchway
Hi Christine,
Thanks very much for taking the time to leave us a review, I am happy to hear that you service to be efficient.
I look forward to serve you again in the near future.
Abraham & Team
Highly recommend Kitchway! Wonderful company.
Absolutely wonderful company with which to deal. A diverse range of products at very competitive prices! Placed orders in October 2022 and November 2022 which arrived safely, in robust packaging to an overseas address. Very impressed and highly recommend.
26 octobre 2022
Avis spontané
Réponse de Kitchway
Hi Julie,
Thank you for your 5-star feedback!
We're so glad to hear that you had a positive experience with us. We're proud to offer a diverse range of products at competitive prices and are thrilled that your orders arrived safely across the pond.
Thank you for choosing us as your supplier! and looking forward to serving you again in the near future.
Abraham & Team
Great service, speedy delivery
Great communication with Abraham, great customer service and speedy next day delivery
3 février 2023
Avis spontané
Réponse de Kitchway
Hi Elaine,
Thank you for your kind words! I am glad to hear that you had a great experience with us. We strive to provide excellent communication and customer service to all of our customers, and it sounds like we were able to do just that for you.
I am happy to hear that your delivery was speedy and arrived the next day.
I appreciate your support and hope to continue providing you with top-notch service in the future.
Abraham & Team
Still have received an item I ordered…
Still have received an item I ordered three weeks ago and no communication from the company
16 janvier 2023
Réponse de Kitchway
Dear Laurie,
Thank you for taking the time to review with Kitchway.
I apologise for the inconvenience you've experienced with your order, this is not the experience we wish for you to have received.
I can see that the first part of your order was delivered on time, it's the second item which is a made-to-order item with a longer lead time that was delayed.
I can see from the tracking that it was collected on the 25th, but was further delayed by the courier, Unfortunately, we do rely on a third-party courier to deliver our goods, who seem to have let us down on this occasion.
I do apologise for not getting the tracking details over. I sent you an email earlier today, and I'm here to assist in any way I can.
Please accept my apologies for any inconvenience.
Best regards,
Abraham
Réponse de Kitchway
Hi Shagufta,
Thank you very much for taking the time to leave a a review, I am glad to hear that you we're happy with our service, very best of luck with all you do.
I look forward to serving you again.
Abraham & Team
Superb in every way
13 janvier 2023
Réponse de Kitchway
Hi Susan,
Thank you very much for taking the time to leave us a a review, I am glad to hear that you found our service to Superb that's what we're aiming for.
I look forward to serving you again.
Abraham & Team
incredible communication and help from…
incredible communication and help from the managing director himself, Very impressed
10 janvier 2023
Avis spontané
Réponse de Kitchway
Hi Andrew,
Thank you for the positive feedback about our communication and assistance, I am glad to hear that you were impressed with your experience, and look forward to serving you again.
Abraham
All the best
Abraham
Fast service & Great product
Great product, arrived within the estimated timeframe with no customs hassle to worry about (goods going to Northern Ireland)
16 décembre 2022
Réponse de Kitchway
Hi Albert,
Thanks very much for taking the time to leave a review, I'm glad to hear that your happy with the products ordered and that it has been delivered on time and with no hassle
We look forward to serving you again soon.
Abraham & Team
Exceptional
Exceptional, Customer Service, excellent communication and order delivered the next day.
7 décembre 2022
Réponse de Kitchway
Hi Mendy,
Thanks very much for taking the time to leave a review, it's very much appreciated, superb communication and next-day delivery are the things we're most proud of.
We look forward to serving you again soon.
Abraham & Team
Excellent company to buy from
Excellent company to buy from, easy to use website and very good communication, our order arrived within 24 hours, well packed, would definitely be back, thanks very much.
23 novembre 2022
Réponse de Kitchway
Hi,
Thanks very much for taking the time to leave a review, it's very much appreciated.
We look forward to serving you again soon.
Abraham & Team
Good cutlery.
Cutlery was good and delivery was fast. Unhappy about the amount of emails I kept receiving, despite never subscribing
23 novembre 2022
Réponse de Kitchway
Hi Nigel
Thanks for taking the time to leave a review.
I'm glad that you are happy with the cutlery and the delivery, apologise again for the issue with the emails, this has now been sorted out and should not happen again.
Kind regards
Abraham & Team
Quick delivery
They delivered quickly, all came in good state, will use them again.
2 novembre 2022
Avis spontané
Réponse de Kitchway
Hi Daniel,
Thanks very much for taking your time to leave a review, it's very much appreciated.
We look forward to serving you again soon.
Abraham & Team
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