Good quality. Good delivery. Over estimated how much.So delivery company came and took excess away. So 1 bag does about 12m2.
L'entreprise a répondu
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Lisez les avis des autres
I ordered from Landscaping Superstore because my usual local woodyard, J Gard & Sons Ltd were only listing decking in 4.2 metre lengths - I wanted 3.6 metre lengths. When my order arrived, I was surp... Voir plus
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Summerhouse was delivered in good time. All parts there and unloaded safely. Put together relatively easily, although some areas didn't tighten in as much as hoped, but still love it.
L'entreprise a répondu
Ordering was fairly straightforward. The website gave an appropriate delivery date, but we didn't get a confirmation. I left it a few more days then contacted Customer service who said there had been... Voir plus
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À propos de l'entreprise
À propos de LANDSCAPING SUPERSTORE
Écrit par l'entreprise
Who are we?
LANDSCAPING SUPERSTORE has everything you need to improve your home through a wide range of products at the right value and right time, with helpful people and effortless, inspirational e-commerce.Earn SUPER rewards
Points on every job, for money off the next one. Collect points across any of our SUPERSTORES and redeem those points for money off your next order!Coordonnées de contact
Unit 12, 6 Burrington Road, PL5 3LX, Plymouth, Royaume-Uni
- 01752581543
- sales@landscapingsuperstore.co.uk
- landscapingsuperstore.co.uk
4,3
Excellent
171 avis
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Great service, although minor issues with product
The service is top knotch delivery was fast and well informed.
The shed looks fantastic, However......
The door and 1 window did not fit, both were too big so we had to send it to a carpenter to be made to the right size. Whilst this was of course somewhat inconvenient, I have to say that it in no way made us regret our purchase.
For the price and the service, and the over all quality of this shed I would most certainly recommend both product and company.
23 septembre 2024
Utilise potentiellement l'IA pour rédiger ses réponsesEn savoir plus
Chez Trustpilot, nous privilégions le contenu écrit par des personnes réelles. Cependant, cette entreprise a accès notre outil de réponse assisté par l'IA pour l'aider à rédiger ses réponses.
Delivery took 3 days longer than…
Delivery took 3 days longer than stated. Quality not great at all I know we didn’t pay a fortune for it but it’s very disappointing would have rather paid more to get better quality.
22 septembre 2024
Réponse de LANDSCAPING SUPERSTORE
Good morning Sally-Anne,
I am really sorry to hear that the delivery was longer than anticipated! The manufacturer did not make us aware of any delays with the delivery, so please accept our apologies for not being in contact with you. Had we known, we would have ensured that it was chased up.
In regards to the quality, should you feel that any components are not up to standard please send photographs to feedback@cmostores.com - and we shall happily investigate further.
We hope to hear from you soon.
Kind regards,
Philip Morgan.
Great shed at a great price
Great shed at a great price. Delivery was trackable and the chap unloaded the shed exactly where I wanted it. Easy to use and communication was great
24 septembre 2024
Réponse de LANDSCAPING SUPERSTORE
Hi Nicki,
Thank you for your review! We're happy to hear you're pleased with the shed and our delivery service. If you need anything else, feel free to reach out!
Best regards,
Nicola Harman
Customer Services
Landscaping Superstore
Overall reasonable
Delivery on time.
Company easy to deal with.
On delivery note, it said to check everything delivered,
But impossible to do when there are so many pieces.
4 x 770mm pieces of wood missing, went to local timberyard because didn't have time to wait.
Instructions not too bad.
14 septembre 2024
Réponse de LANDSCAPING SUPERSTORE
Hi Brian,
Thanks for your feedback. I’m glad the delivery was timely and you found us easy to work with. I apologise for the missing pieces. If you need anything else, feel free to reach out.
Nicola Harman
Customer Services
Landscaping Superstore
Good experience
Good experience , ordered by phone , quick delivery , driver helpful , no obvious breakages but when finally opened 1 box of 2 were broken , ( we had ordered 7 spare so didn’t bother asking for refund on the 2 ) Got another project coming up so would use again
3 septembre 2024
Réponse de LANDSCAPING SUPERSTORE
Hi Pete,
Thank you for your feedback! We're glad you had a good experience with our service and delivery. If you need anything for your next project, we’re here to help!
Best regards,
Nicola Harman
Customer Services
Landscaping Superstore
No response received.
Received a battery charger with a European plug rather than UK plug on. Rang up with a complaint and was promised a quick response. Still waiting for a phone call some 4 days later.
8 septembre 2024
Réponse de LANDSCAPING SUPERSTORE
Good afternoon TH,
I am sorry to hear that you're awaiting a response to your query. I shall ask our team to chase this up and provide you with an update as quickly as possible.
We sincerely apologise for the delay, and look forward to speaking to you soon.
Kind regards,
Philip Morgan.
Good helpful delivery
Product O.k. Delivery good. 1 broken pane of glass being replaced 2moro .
28 août 2024
Réponse de LANDSCAPING SUPERSTORE
Hi Philip,
Thank you for your review! We're glad the delivery went smoothly, and we’re happy to hear the replacement is on its way. If you need anything else, feel free to reach out.
Best regards,
Nicola Harman
Customer Services
Landscaping Superstore
Highly recommend
Had a query on what I needed to order, the guy (sorry forgotten his name) was very helpful. I received numerous emails to update deliver. On the day of delivery the delivery driver txted and then rang when he was 10 minutes away when he arrived he was so friendly and helpful, I can honestly say the nicest delivery driver I have ever met. Overall I would highly recommend this company.
28 août 2024
Réponse de LANDSCAPING SUPERSTORE
Good afternoon Carol,
Thank you for the great review! I shall ensure that this is passed on to Jonathan, and I am delighted that you were kept informed on the progress of delivery.
We really appreciate you shopping with us, and if you need anything in the future please let us know.
Kind regards,
Phil.
Communication not great
Communication not great and we were left wondering when the delivery would be, also unclear when placing order. However when the delivery did happen the delivery guy was fantastic, he was really nice and friendly and offloaded all the panels by himself he was a real credit to the company and he is the reason I’ve given 4 stars otherwise the score would have been more of a 2 or 3 purely based on communication. The fence panels are lovely and really well made.
31 juillet 2024
Réponse de LANDSCAPING SUPERSTORE
Good afternoon,
Thank you for your review, and I am sorry that the communication was not great! I shall investigate why this is the case - and sincerely apologise to you.
Thank you for being so understanding and complementary of the delivery team. We really appreciate the honest feedback which will help us to improve in the future.
We hope to see you again in the future.
Kind regards,
Phil.
The Best Coping’s I’ve ever installed
The Best Coping’s I’ve ever installed
Great Finnish and quality
31 juillet 2024
Réponse de LANDSCAPING SUPERSTORE
Hi Stephen,
Thanks for your review! We're thrilled you found the copings to be of great quality and finish. If you need anything else, we're here to help.
Best regards,
Nicola Harman
Customer Services
Landscaping Superstore
Very easy to navigate the website
Very easy to navigate the website. The goods arrived when promised.
27 juillet 2024
Réponse de LANDSCAPING SUPERSTORE
Hi Nicky,
Thank you for your review! We're pleased to hear you found our website easy to navigate and that your order arrived as promised. If you need any further assistance, please let us know.
Best regards,
Nicola Harman
Customer Services
Landscaping Superstore
great quality grass
21 juillet 2024
Réponse de LANDSCAPING SUPERSTORE
Hi Blake,
Thank you for your review! We're glad to hear you liked the quality of our grass. If you need anything else, feel free to reach out.
Best regards,
Nicola Harman
Customer Services
Landscaping Superstore
Réponse de LANDSCAPING SUPERSTORE
Hi Ian,
Thank you for your review! We're pleased to hear you found good value in our products and that your order arrived on time. If you need any further assistance, please feel free to reach out.
Best regards,
Nicola Harman
Customer Services
Landscaping Superstore
Great overall experience.
Ordering way easy, prices were good and delivery was fast and efficient. In other words everything you need!
1 juillet 2024
Réponse de LANDSCAPING SUPERSTORE
Hi Bruno,
Thank you for the excellent review and your valued custom! We're glad we could get the items to you quickly and at a competitive price.
Let us know if you need any more products for your project, and we hope to see you again!
Kind regards,
Phil.
Réponse de LANDSCAPING SUPERSTORE
Hi Steve,
Thank you for taking the time to leave us this review. We really appreciate it, and are glad that we were able to get the items to you quickly.
We hope to see you again in the future.
Kind regards,
Phil.
Quality product great service
A manufacturing defect on 1 of the items was rectified by next day delivery no hassle and the staff couldn’t be more helpful
Original order delivered on time
25 mai 2024
Réponse de LANDSCAPING SUPERSTORE
Hi Keith,
Thank you for sharing your experience with us! We're delighted to hear that you found our products to be of high quality and that our service met your expectations.
We strive to ensure every customer has a positive experience with Landscaping Superstore, and it's wonderful to know that our team was able to rectify the manufacturing defect promptly and hassle-free.
If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your feedback and your continued support.
Warm regards,
Nicola Harman
Back Office Representative
Customer Services
Landscaping Superstore
Used them before and experienced good…
Used them before and experienced good delivery etc
13 mai 2024
Réponse de LANDSCAPING SUPERSTORE
Hi Ivan,
Thank you for returning to Landscaping Superstore!
We're glad to hear that you've had positive experiences with our delivery service in the past. If there's anything specific you need assistance with this time around, feel free to let us know.
We're here to ensure your experience continues to be top-notch. Don't hesitate to reach out if you have any questions or if there's anything we can do to help.
Best regards,
Nicola Harman
Customer Services
Landscaping Superstore
Réponse de LANDSCAPING SUPERSTORE
Hi Charlie,
Thank you for the 5* review.
We are glad to hear that you had a great experience with us. If you have any questions or need further assistance, please feel free to reach out.
Kind Regards,
Nicola Harman
Back Office Customer Services Representative
Réponse de LANDSCAPING SUPERSTORE
Hi Ian,
Thank you for taking the time to leave us your review.
We are delighted to hear that you are impressed with the quality of your goods and they were delivered promptly.
We look forward to assisting you with your next project.
Kind Regards,
Nicola Harman
Back Office Customer Services Representative
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