The whole experience was great. The furniture is well made, easy to assemble, came in a timely fashion and a good value for the price. Only one item had a small issue and customer service was immediat... Voir plus
Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
My order was shipped and delivered quickly. However my sofa delivery was delivered a couple of days after the rest of the order. Assembly went well, easy to follow instructions. Very well made furn... Voir plus
We purchased the ten-piece Layinsun Black / Beige 6" cushion wicker patio set and ordered an additional two small tables. The set is well built, comfortable, chairs swivel nicely, easy assembly, and t... Voir plus
The ordering process was straight forward, and delivery went smoothly. The furniture parts arrived undamaged. The process of putting the furniture together took longer than I expected and required som... Voir plus
L'entreprise a répondu
À propos de l'entreprise
Écrit par l'entreprise
LayinSun is dedicated to providing stylish, affordable furniture and exceptional customer service, catering to the needs of the modern consumer. We hope you love your LayinSun furniture as much as we loved creating them for you. As a custom furniture manufacturer, we work diligently to ensure that every purchase brings a positive experience.
Coordonnées de contact
Etats-Unis
- support@layinsun.com
- layinsun.com
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 25 % de ses avis négatifs
Répond généralement dans un délai de 48 heures
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Service response and product quality…
Service response and product quality are both outstanding
Great Value for Excellent Quality
The entire buying process was easy. The shipping was quick. I got timely updates on delivery. My items were packaged very well and secure. I absolutely love the quality of my patio set. Very comfortable. We love it!
Good quality
Good quality, shipping was surprisingly fast, and customer service was awesome
Beautiful Patio Set
The patio set arrived in less than a week. It was as described and shown on the website. Very happy with our purchase.
I recently purchased patio furniture…
I recently purchased patio furniture and had a great experience. The delivery was on time, the price was very reasonable, and the quality of the furniture is excellent. I’m very satisfied with my purchase and would definitely recommend them to other
Well priced patio furniture
Well priced patio furniture. Easy to put together upon arrival. I haven't used any of the furniture as it is still cold outside, but I am looking forward to using it when the weather turns nice
WE LOVE THIS FURNITURE!
The furniture arrived within a week of ordering. It is sturdy and wont disintegrate like our previous wicker furniture. It also sits 2 inches higher and the cushions are more firm. It feels more comfortable that our previous outdoor set. We are loving it!
7-piece ottoman set with fire pit
Exactly what we were looking for, comfortable and stylish. Only thing is one of the bottom cushions didn’t fully expand where the zipper is.
Wonderful customer service
Wonderful customer service. Responds right away. Highly recommend their product. I had one issue and they resolved it right away. A+
Glider issues
The ordering process was straight forward, and delivery went smoothly. The furniture parts arrived undamaged. The process of putting the furniture together took longer than I expected and required some muscle to get some parts to align. My only complaint is related to the glider/swivel chairs. The swivel function works well, but the glider function is not as smooth as it should be because the gap between the attachment points are too close to the bottom frame of the seat and chafes against the rattan strands wrapped around the bar.

Réponse de Layinsun
Should be a longer period for returns, when ordering spring, summer “outdoor” furniture and it’s winter here n New England.
Unfortunately at this time I cannot write a review regarding my purchase of 10-pieces outdoor deck furniture. Everything has arrived And now it all needs to be assembled. My hats off to the FedEx delivery guys for their outstanding customer support and service. The elements of winter storm caused a delay on arrival. As we got over 2ft of snow. I will definitely give a review in a few months. Thank you very much. I / we cannot wait for Spring to arrive here in New Hampshire.
Quality set for the price
The furniture was so easy to order online, had a very competitive price, and the furniture came quickly. I was able to put it together within a coupe of hours on my own with the use of one of the shipping boxes for support. Quality set for the price. The set looked exactly like the photos. Would highly recommend!
Great product
Fast shipment, clear communication via email, items packaged perfectly, clear instructions on assembly (tools included). The only reason for a 4 star is that the cushions feel very firm and we are hoping it will soften the more we use it.
Absolutely stunning product!
This product is exactly what I have been looking for! It is absolutely beautiful and high quality. It looks like something you would find at a high end resort. It was very easy to put together and set off just the right amount of warmth. Solid addition to my backyard. I like the metal, seems it wont get too many scratches. We are not using the glass, we might do it in the future. Overall, super happy with the purchase :)
Quality of product and delivery
Quality of product, ease of delivery, and clarity of on-line communications. Clearly a five-star marketing approach and delivery.
Arlen Ferguson
Great quality outdoor furniture for the…
Great quality outdoor furniture for the price. Looks great. Easy to assemble. Received.furniture in a very timely fashion
We are ready to invite our friends!
We decided to take a little risk and ordered an outdoor furniture set without any reviews—funny, right? It arrived at our home in just 3 days! The table did arrive damaged, but customer support was so kind and quickly sent us a replacement. It took me about 2 hours to put it together, but the result is really worth it—it's very solid and durable!
Great value outdoor furniture
Quick ship, furniture is as advertised. Takes some time to put together, but great value. Construction appears to offer a long life
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.







