I had a great experience with Jake viewing a property. He was friendly, professional and made the whole process feel really easy and comfortable. I would definitely recommend Jake to anyone looking fo... Voir plus
Établissement
Changer d'établissement73 High Street, BR3 1AN Beckenham, GB
•Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus
Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus
Lisez les avis des autres
Summer has been fantastic from start to finish. She was professional, approachable, and kept me updated at every stage, making the whole process smooth and stress free. What stood out most was her gen... Voir plus
L'entreprise a répondu
I had a great experience with Leaders Beckenham, especially Molly Lucking, who handled our tenancy from start to finish. Molly was professional, responsive, and very supportive throughout the entire p... Voir plus
L'entreprise a répondu
Leaders have let my property and then sold it over a period of 4 years. They have been consistently helpful, knowledgable and supportive and I would highly recommend them as an Estate Agent. In partic... Voir plus
À propos de l'entreprise
- Agence immobilière
- Investissements immobiliers
- Évaluateur immobilier
- Agence de location immobilière
- Géomètre-expert immobilier
À propos de Leaders - Beckenham
Écrit par l'entreprise
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Écrit par l'entreprise
- Whether you are looking to sell or let your home, our teams are on hand to help.
Coordonnées de contact
73 High Street, BR3 1AN, Beckenham, Royaume-Uni
4,8
Excellent
113 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 99 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Lucy & Aleyna have been super helpful…
Lucy & Aleyna have been super helpful with our upcoming move
28 août 2026
Avis spontané
Leaders Staff
Jake and Lucy were fantastic, very helpful and knowledgeable. Would 100% recommend for future use!
13 août 2026
Avis spontané
I had a great experience with Jake…
I had a great experience with Jake viewing a property. He was friendly, professional and made the whole process feel really easy and comfortable. I would definitely recommend Jake to anyone looking for a helpful and reliable estate agent. He was fantastic.
12 août 2026
Avis spontané
Terrible communication
Terrible communication. Didn’t even bother to reply if I’m getting the place or not .
29 juillet 2026
Avis spontané
Réponse de Leaders - Beckenham
Dear Ariful Islam,
We value your feedback and sincerely appreciate you taking the time to share your experience with us. Our goal is to provide exceptional service, and we take any concerns from our customers very seriously. We apologise for falling short of your expectations on this occasion and truly appreciate you bringing this to our attention.
Best regards, Customer Care Team
Réponse de Leaders - Beckenham
Dear Reshma Rao
We greatly appreciate your 5-star review and the time you took to share your experience with Shuk and Jake . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Efficiency & Customer experience
I would like to express my sincere appreciation for the outstanding service provided by Jake at Leaders Estate Agents.
From the very beginning, Jake demonstrated exceptional professionalism, excellent communication, and a genuine commitment to delivering a first-class customer experience. He consistently kept me informed throughout the entire process, providing timely updates, responding promptly to my questions, and ensuring I always knew what to expect.
What impressed me most was Jake’s willingness to go the extra mile. He was proactive, efficient, and incredibly knowledgeable, making what can often be a stressful process feel straightforward and well managed. His attention to detail, positive attitude, and dedication to achieving the best outcome were evident at every stage.
Jake’s customer service is truly exemplary. He combines professionalism with a friendly and approachable manner, building trust and confidence from the outset. It is clear that he genuinely cares about his clients and takes great pride in delivering an exceptional standard of service.
I would highly recommend Jake to anyone looking for an estate agent who is reliable, responsive, knowledgeable, and committed to exceeding expectations. He is a real asset to Leaders Estate Agents, and I wouldn’t hesitate to work with him again in the future.
Thank you, Jake, for making the experience such a positive one.
14 juillet 2026
Avis spontané
Had a great experience with Aleyna-…
Had a great experience with Aleyna- helped me find a property quickly and efficiently, thankyou!
7 juillet 2026
Avis spontané
Réponse de Leaders - Beckenham
Dear Sam Gardner
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Aleyna
Aleyna was a great help in allowing me to both view the property that I was interested in and completing the next steps smoothly.
30 mai 2026
Avis spontané
Réponse de Leaders - Beckenham
Dear Callum Lamb
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
I had a really great experience with Aleyna
I had a really great experience with aleyna, she answered all my questions and I’d highly recommend her.
14 mai 2026
Avis spontané
Réponse de Leaders - Beckenham
Dear Gemma
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Aleyna is an amazing
Aleyna is an amazing, she showed us a lovely property, answered all of our questions in-depth and helped guide us through the process. 10/10
27 avril 2026
Avis spontané
Réponse de Leaders - Beckenham
Dear Daniel
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
I have used Leaders for years and they…
I have used Leaders for years and they have never let me down, Beckenham is an outstanding branch, and I have to shout out to Shuk who has looked after me and my property in a fantastic ,professional and very empathetic way ( it can be a stressful process ) she has honestly helped me so much , I’m very grateful to her , she is a diamond among estate agents!
15 avril 2026
Avis spontané
Réponse de Leaders - Beckenham
Dear Deborah Warren
We greatly appreciate your 5-star review and the time you took to share your experience with Shuk. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Excellent service by Aleyna
Aleyna was very helpful and responsive throughout the process. I really appreciated her support.
10 avril 2026
Avis spontané
Réponse de Leaders - Beckenham
Dear Yoshi
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Letting Flat in Beckenham
Shuk and Summer have provided excellent service for the refurbishment and the letting process. They have both been extremely helpful, communicative and responsive to me and my wife throughout the last few weeks.
31 mars 2026
Avis spontané
Réponse de Leaders - Beckenham
Dear Anthony Bird
We greatly appreciate your 5-star review and the time you took to share your experience with Summer and Shuk . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
First impressions are important
Prompt response to my enquiry about a flat to rent, and a viewing arranged the same day. Aleyna was professional and friendly to speak to, and provided all the necessary information. Moving is stressful so good customer service really helps. Overall my interaction with Leaders left a great first impression.
23 mars 2026
Avis spontané
Réponse de Leaders - Beckenham
Dear Sk, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Aleyna. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Kind regards, Customer Care Team
Had brilliant help from two agents…
Had brilliant help from two agents Summer and Aleyna. Very friendly and helpful when sorting the paper work out. Would definitely recommend for a friend or family.
25 février 2026
Avis spontané
Réponse de Leaders - Beckenham
Dear Josh Hanness
We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna and Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon!
Many thanks,
Customer Care Team
Aleyna helped us so much in terms of…
Aleyna helped us so much in terms of helping us rent our first flat. She was very informative and supportive and friendly throughout the whole process.
26 février 2026
Avis spontané
Réponse de Leaders - Beckenham
Dear Lillie We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Excellent service from Aleyna
23 février 2026
Avis spontané
Réponse de Leaders - Beckenham
Dear Jose Zalazar We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Réponse de Leaders - Beckenham
Dear Nilton Rios Acosta We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
We had a great experience with Leaders…
We had a great experience with Leaders Beckenham and Aleyna. She was very helpful, friendly and efficient in answering our questions and keeping us up to date along the process.
6 février 2026
Avis spontané
Réponse de Leaders - Beckenham
Dear Joseph Foskett, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with Aleyna and the team. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
Aleyna a got back to us very quickly…
Aleyna a got back to us very quickly after showing interest in a property. She called and provided a lovely service over the phone, talking us through the process as first-time renters. Thank you Aleyna!
31 janvier 2026
Avis spontané
Réponse de Leaders - Beckenham
Dear Elle We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
L’expérience Trustpilot
Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.
Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.
En savoir plus sur le parcours des avis sur Trustpilot.
La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.
Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.