Initially, I met up with Macy Abbott at the property. From the introduction until the goodbye, she was very professional. Well done My follow-up conversations and communication have been with Lucy Ke... Voir plus
Établissement
Changer d'établissement73 High Street, BR3 1AN Beckenham, GB
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Lisez les avis des autres
It took a while to sell the house but due to the help and advice of our Estate Agent Adrian Burch things started moving quickly
We have had a really positive experience with Leaders – Beckenham while arranging the rental of our new home. The team has been helpful, professional and supportive throughout the process, making e... Voir plus
I have not one bad thing to say in regards to Leaders Beckenham I have to say! I was in search for a 1 bed rental and went through so many different agencies, agents and viewings. All of th... Voir plus
À propos de l'entreprise
- Agence immobilière
- aussi dans
- Agence de location immobilière
- Évaluateur immobilier
- Géomètre-expert immobilier
- Investissements immobiliers
À propos de Leaders - Beckenham
Écrit par l'entreprise
Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.
Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!
We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.
For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.
Your local property experts
Écrit par l'entreprise
- Whether you are looking to sell or let your home, our teams are on hand to help.
Coordonnées de contact
73 High Street, BR3 1AN, Beckenham, Royaume-Uni
4,8
Excellent
128 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 95 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
Comment cette entreprise utilise Trustpilot
Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.
Excellent Service
I would like to say that the service and experience that I have received from the Beckenham & Bromley branch has been exemplary. I want to mention Riz Ali in particular. He was exceptional, kept in constant touch, plenty of updates. He is a committed, focussed a methodical worker. All throughout the sales of my properties, Riz showed, dedication and continuity. Truly a valuable asset to Leaders. Thank you Riz.
19 décembre 2025
Avis spontané
Réponse de Leaders - Beckenham
Dear Miss Emin We greatly appreciate your 5-star review and the time you took to share your experience with Riz. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
I had a great experience with Leaders…
I had a great experience with Leaders Beckenham, especially Molly Lucking, who handled our tenancy from start to finish. Molly was professional, responsive, and very supportive throughout the entire process. She kept us well informed at every stage, made everything clear and stress-free, and was always happy to help with any questions. The whole process was smooth and well managed. I would highly recommend Molly and the Leaders team to anyone looking to rent.
15 décembre 2025
Avis spontané
Réponse de Leaders - Beckenham
Dear Bkay We greatly appreciate your 5-star review and the time you took to share your experience with Molly and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Réponse de Leaders - Beckenham
Dear Ama Agyemang We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Aleyna was super quick to respond and…
Aleyna was super quick to respond and organise the process in order to keep it moving along at a good pace. Lovely manner and a pleasure to deal with.
13 décembre 2025
Avis spontané
Réponse de Leaders - Beckenham
Dear Jodie Bexley We greatly appreciate your 5-star review and the time you took to share your experience with Aleyna. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Leaders End of Tenancy
Summer from Leaders has been professional and friendly, offering clear advice throughout my end of tenancy process. Thank you Summer!
24 novembre 2025
Avis spontané
Réponse de Leaders - Beckenham
Dear Giselle S We greatly appreciate your 5-star review and the time you took to share your experience with Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
My experience with Leaders was…
My experience with Leaders was excellent, Fast and smooth. They are trustworthy and reliable. I worked with Summer and she was good. She made the whole process smooth and fast, she carried me along the whole process and communication was excellent. I definitely will recommend Leaders to everyone
24 novembre 2025
Avis spontané
Réponse de Leaders - Beckenham
Dear Merit We greatly appreciate your 5-star review and the time you took to share your experience with Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Summer was great
Summer was great , she answered all my questions and she helped me throughout the entire reference process. Thank you
19 novembre 2025
Avis spontané
Réponse de Leaders - Beckenham
Dear Vito Dipinto We greatly appreciate your 5-star review and the time you took to share your experience with Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Amazing customer service Lillie was so…
Amazing customer service Lillie was so lovely and helpful she took the time to see what we were looking for and sent me properties that fit our criteria overall amazing experience
20 novembre 2025
Avis spontané
Réponse de Leaders - Beckenham
Dear Rashida We greatly appreciate your 5-star review and the time you took to share your experience with Lillie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Great service from Shuk
Shuk has been really helpful, from the beginning visit and onboarding process, answering several questions along the way; through to being available once a property manager was in place and helping me with escalations when I had some queries to resolve.
1 novembre 2025
Avis spontané
Réponse de Leaders - Beckenham
Dear Kiri M, Thank you for your 4-star review! We're delighted to hear that you had a positive experience with Shuk. If there's anything specific we can do to make your next visit even better, please let us know. Your feedback is invaluable as we strive for excellence. Kind regards, Customer Care Team
Clear and friendly service
Clear and friendly service from Leaders from start to finish, particularly Summer and the team during the tenant search and move in. Appreciate all the support!
14 novembre 2025
Avis spontané
Réponse de Leaders - Beckenham
Dear Farid Kelekun We greatly appreciate your 5-star review and the time you took to share your experience with Summer and the team. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Very good at dealing with their…
Very good at dealing with their prospective clients, very friendly and responsive.
5 novembre 2025
Avis spontané
Réponse de Leaders - Beckenham
Dear Vince, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
The people who helped me were amazing…
The people who helped me were amazing they were all really kind especially Lillie she was amazing would definitely recommend and I would use this company again if needed
24 octobre 2025
Avis spontané
Réponse de Leaders - Beckenham
Dear Harriet, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
I had such a wonderful experience…
I had such a wonderful experience thanks to Lillie! Her professionalism and warm personality made everything comfortable and stress-free. She explained everything clearly and was always willing to help. She’s a true asset—thank you, Lillie!
1 novembre 2025
Avis spontané
Réponse de Leaders - Beckenham
Dear Valerie Roads We greatly appreciate your 5-star review and the time you took to share your experience with Lillie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Réponse de Leaders - Beckenham
Dear Josh Light We greatly appreciate your 5-star review and the time you took to share your experience with Lillie. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Thank you Molly for your time and…
Thank you Molly for your time and patience your knowledge is so helpful
7 novembre 2025
Avis spontané
Réponse de Leaders - Beckenham
Dear Yasmin Lewis We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Big thank you to molly for all the help…
Big thank you to molly for all the help and support really made my experience stress free!
4 novembre 2025
Avis spontané
Réponse de Leaders - Beckenham
Dear Amiree-Grae Modeste We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
Molly has been so amazing!
I have been speaking to Molly the last few days regarding a property myself and my partner loved! She has been so helpful and gone the extra mile to ensure we could secure this property! She has been a great help and wouldn’t have been able to secure this without her!
7 novembre 2025
Avis spontané
Réponse de Leaders - Beckenham
Dear Izzy We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
From the very first moment we contacted…
From the very first moment we contacted the letting agency, Molly was absolutely fantastic. She has been an absolute star throughout the entire process — professional, friendly, and genuinely caring. Moving house can be stressful at the best of times, but Molly made everything so much easier and smoother for us.
She took the time to really listen to what we needed, always responded quickly to emails and calls, and went out of her way to make sure every question we had was answered clearly. Her communication was exceptional — we never felt left in the dark or unsure about what was happening. It was obvious that she genuinely wanted to help us find the perfect home rather than just trying to close a deal.
What stood out most was her warmth and attention to detail. From arranging viewings around our busy schedules to guiding us through the paperwork and even checking in afterwards to make sure we were settling in okay — Molly consistently went the extra mile. She made us feel supported and valued at every stage.
It’s rare these days to come across someone who truly loves what they do, but Molly is one of those people. Her professionalism, positivity, and personal touch made such a difference to our experience, and we honestly couldn’t have asked for better help.
We’re absolutely thrilled with our new place and can’t thank her enough for all the hard work she put in behind the scenes to make it happen. If you’re looking for a letting agent who genuinely cares, knows their stuff, and makes the whole process a joy — ask for Molly. She’s simply the best!
6 novembre 2025
Avis spontané
Réponse de Leaders - Beckenham
Dear Customer We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
A stress free experience with Molly!
A big thank you to Molly Lucking for all of her support! Searching for a property can be extremely challenging but with her help it was stress free!
5 novembre 2025
Avis spontané
Réponse de Leaders - Beckenham
Dear Adrian Burch We greatly appreciate your 5-star review and the time you took to share your experience with Molly. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team
As a contractor who works closely with…
As a contractor who works closely with letting agents, I’ve had the opportunity to collaborate with many professionals in the industry. However, Summer truly stands out as one of the best. She’s a highly respectful and polite agent who takes her role seriously and goes above and beyond to ensure everything runs smoothly. In every interaction, Summer is always professional, prompt, and solution-oriented. Whether it's coordinating repairs or handling tenant inquiries, she’s been incredibly efficient and easy to work with. It’s clear she genuinely cares about both the tenants and the properties she manages. It’s rare to find an agent who is not only skilled at her job but also such a pleasure to work with. I highly recommend her to anyone in need of a dedicated, reliable letting agent.
31 octobre 2025
Avis spontané
Réponse de Leaders - Beckenham
Dear Customer, Thank you for your wonderful review! We are thrilled to hear that you had a positive experience with us , especially summer. Your feedback motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Kind regards, Customer Care Team
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