Leaders - Beckenham Avis 

113
TrustScore 5 sur 5

4,8

73 High Street, BR3 1AN Beckenham, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

I had a great experience with Jake viewing a property. He was friendly, professional and made the whole process feel really easy and comfortable. I would definitely recommend Jake to anyone looking fo... Voir plus

Noté 5 sur 5 étoiles

Summer has been fantastic from start to finish. She was professional, approachable, and kept me updated at every stage, making the whole process smooth and stress free. What stood out most was her gen... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I had a great experience with Leaders Beckenham, especially Molly Lucking, who handled our tenancy from start to finish. Molly was professional, responsive, and very supportive throughout the entire p... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Leaders have let my property and then sold it over a period of 4 years. They have been consistently helpful, knowledgable and supportive and I would highly recommend them as an Estate Agent. In partic... Voir plus


À propos de l'entreprise

  1. Agence immobilière
  2. Investissements immobiliers
  3. Évaluateur immobilier
  4. Agence de location immobilière
  5. Géomètre-expert immobilier

À propos de Leaders - Beckenham

Écrit par l'entreprise

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
Book free rental valuation

Your local property experts

Écrit par l'entreprise

Whether you are looking to sell or let your home, our teams are on hand to help.

Coordonnées de contact

  • 73 High Street, BR3 1AN, Beckenham, Royaume-Uni

4,8

Excellent

TrustScore 5 sur 5

113 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

4,8

Tous les avis

(113)

2 281 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

We are very pleased with leader s our…

We are very pleased with leader s our agent summer has been very supportive and helpful when we needed any information she was easy to contact
Jackie and Colin

15 septembre 2025
Avis spontané
Logo de Leaders  - Beckenham

Réponse de Leaders - Beckenham

Dear CustomerJackie We greatly appreciate your 5-star review and the time you took to share your experience with Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Noté 5 sur 5 étoiles

Summer was AMAZING

Summer was AMAZING! Updating me throughout the process, dealing with my worries and just getting job done! Thank you for all your help!

28 août 2025
Avis spontané
Logo de Leaders  - Beckenham

Réponse de Leaders - Beckenham

Dear David Davies We greatly appreciate your 5-star review and the time you took to share your experience with Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Noté 5 sur 5 étoiles

Thank you Summer for all your support…

Thank you Summer for all your support and help! Great Service

29 août 2025
Avis spontané
Logo de Leaders  - Beckenham

Réponse de Leaders - Beckenham

Dear Sydney We greatly appreciate your 5-star review and the time you took to share your experience with Summer. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Noté 5 sur 5 étoiles

Very professional service and helpful.

19 juillet 2025
Avis spontané
Logo de Leaders  - Beckenham

Réponse de Leaders - Beckenham

Dear Mark We greatly appreciate your 5-star review and the time you took to share your experience with us. Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Noté 5 sur 5 étoiles

A true “Summer” experience

Summer has been fantastic from start to finish. She was professional, approachable, and kept me updated at every stage, making the whole process smooth and stress free. What stood out most was her genuine care, attention to detail, and how quickly she responded to any questions I had. It felt reassuring to know she was handling everything with such efficiency. I couldn’t have asked for a better agent. Thank you, Summer, for going above and beyond.

20 août 2025
Avis spontané
Logo de Leaders  - Beckenham

Réponse de Leaders - Beckenham

Dear Americans We greatly appreciate your 5-star review and the time you took to share your experience with Summer . Your feedback is invaluable and motivates our team to continue delivering exceptional service. We look forward to welcoming you back soon! Many thanks, Customer Care Team

Noté 5 sur 5 étoiles

Good Experience

The Leaders Beckenham branch have been really helpful. Molly in particular was very friendly and responsive, she helped to answers any queries in a timely manner.

7 août 2025
Avis spontané
Noté 5 sur 5 étoiles

Summer was excellent

Summer was very helpful and friendly!
She answered all our questions and provided us with great information from viewing the property to getting us the contract!

6 août 2025
Avis spontané
Noté 1 sur 5 étoiles

Had to review again because I've been accused of not paying

I've written a review last month (June 2025) about how poor Leaders Beckenham is at making administrative mistakes for me as landlord and not really providing me with a *paid* service.

I have spent so much time in highlighting and correcting their errors and then having to go through a load of email exchanges that really shouldn't have happened in the first place. It has actually caused me more time and I might as well have fully managed the admin of the property myself.

Felt I had to review again today, as the manager of Beckenham Leaders emailed me and part of it read:
"We have been paid £0 for the management of your property since the start of the tenancy."

No, that's not factually correct. I have, since only April 2025, paid £695.60 (excluding VAT *and* other regulatory charges on top of this) to Leaders during a course of only 3 months. I sent the account statements that details the charges to the manager in question which were allegedly 'not paid for'...that details a load of payments to Leaders.

31 juillet 2025
Avis spontané
Noté 5 sur 5 étoiles

Thank you Summer for all your helpful…

Thank you Summer for all your helpful advice and guidance!

12 juillet 2025
Avis spontané
Logo de Leaders  - Beckenham

Réponse de Leaders - Beckenham

Dear Mrs Hill

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Thanks summer for all your help

Thanks summer for all your help!
Amazing service.

21 juillet 2025
Avis spontané
Logo de Leaders  - Beckenham

Réponse de Leaders - Beckenham

Dear Cjt

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Noté 1 sur 5 étoiles

Avoid as single property landlord

The negative Trust Pilot reviews to date (June 2025) are very accurate.
They clearly reflect a single property landlord experience in late 2024 in the Beckenham area.
Apparently no improvements over the past few months.

14 novembre 2024
Avis spontané
Logo de Leaders  - Beckenham

Réponse de Leaders - Beckenham

Dear Robert

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards
Customer Care Team

Noté 5 sur 5 étoiles

Exceptional service from Rizwan Ali at Leaders Beckenham

I had the most fantastic experience with Rizwan Ali at Leaders Beckenham.

Throughout the whole process of buying my first flat, Riz went above and beyond for me. He responded to the multiple queries I had (on the day), was incredibly communicative, accommodated my tricky request to have a kitchen fitter go to the property to get dimensions (so I could get started on the redesign), and did everything in his power to ensure my purchase got over the line. When Riz was on leave, his colleague Adrian was similarly fantastic, and ensured things kept moving with the purchase.

I was truly supported by Riz at every step along the way, and am so grateful to him for all he did to help me get my dream home.

I cannot sing the praises of Leaders Beckenham more highly!

13 juin 2025
Avis spontané
Logo de Leaders  - Beckenham

Réponse de Leaders - Beckenham

Dear Ciara

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Riz and Adrian a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

A big thank you to Molly for helping us…

A big thank you to Molly for helping us with our property search!

30 avril 2025
Avis spontané
Logo de Leaders  - Beckenham

Réponse de Leaders - Beckenham

Dear Nancy

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Molly a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Just a massive thank you to Molly we…

Just a massive thank you to Molly we couldn’t of done it with out you!

6 juin 2025
Avis spontané
Logo de Leaders  - Beckenham

Réponse de Leaders - Beckenham

Good Afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Great service & GREAT people to deal with!

Dealing with Molly has always been a pleasure and I can highly recommend Leaders should you wish to use them to manage your property.

Well done Leaders!

5 juin 2025
Avis spontané
Logo de Leaders  - Beckenham

Réponse de Leaders - Beckenham

Good Afternoon
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Molly was a pleasure

Molly was very informative, polite and helpful a pleasure to talk to.

6 juin 2025
Avis spontané
Logo de Leaders  - Beckenham

Réponse de Leaders - Beckenham

Dear Joanne Lucking
Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus