Leaders - Nottingham Avis 

115
TrustScore 3.5 sur 5

3,6

Unit 3 Quay Place, NG2 3HR Nottingham, England, GB


Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

Pour protéger l’intégrité de la plateforme, chaque avis, qu’il soit vérifié ou non, est analysé par notre logiciel automatisé 24 h/24 et 7 j/7. Il identifie et retire tout contenu qui enfreint nos conditions d'utilisation, y compris les avis qui ne se basent pas sur des expériences authentiques. Nous sommes conscients que nous ne pouvons pas tout détecter, et vous pouvez nous signaler tout élément qui aurait pu nous échapper. En savoir plus

Lisez les avis des autres

Noté 5 sur 5 étoiles

From the initial interaction, CJ has been great! Having someone who does what they say they're going to do gives me such confidence and CJ has exemplified that. Our move has been more complicated than... Voir plus

Noté 5 sur 5 étoiles

Property purchased from auction, with no history. Leaders were a great help in getting this to market, an excellent job by the team, without them it would not have happened, some people to mention is... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Me and my partner was having issues verifying our documents due to our lack of ID and our agent was really helpful and went above and beyond to get it sorted in time! Really helpful and freindly tea... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The sales team were so supportive and accommodating, they were professional,delivered on their promises and nothing was too much to ask. Perfect t with us being first time buyers. Kornelija was very... Voir plus


À propos de l'entreprise

  1. Agence immobilière
  2. Investissements immobiliers
  3. Évaluateur immobilier
  4. Agence de location immobilière
  5. Géomètre-expert immobilier

À propos de Leaders - Nottingham

Écrit par l'entreprise

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

Book free sales valuation
Book free rental valuation

Your local property experts

Écrit par l'entreprise

Whether you are looking to sell or let your home, our teams are on hand to help.

Coordonnées de contact

  • Unit 3 Quay Place, NG2 3HR, Nottingham, England, Royaume-Uni

3,6

Moyen

TrustScore 3.5 sur 5

115 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 98 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

Découvrez comment les avis de l’entreprise sont collectés, notés et modérés.

3,6

Tous les avis

(115)

2 281 avis reçus au cours des 12 derniers mois

Écrire un avis
Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

CJ is the best!

CJ may be the best agent I’ve spoken to!
We are currently looking to relocate back to Nottingham and over the past few weeks have spoken to many agents. CJ was by far the friendliest! He was a pleasure to talk to and really helpful with information about local areas. An asset to leaders Nottingham!

27 août 2024
Avis spontané
Logo de Leaders  - Nottingham

Réponse de Leaders - Nottingham

Dear Consumer

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving CJ a 5 star rating!

Many thanks
Customer Care Team

Noté 1 sur 5 étoiles

Absolutely appalling - Landlords Avoid

Absolutely appalling. If you're a landlord I would avoid at all costs.
I have been using their rent collect service for 3 years. They have tried to sneak on additional charges to my statements, not once but twice. They are terrible at finding tenants. They told me they had secured a tenant and on the day she was moving in, told me she didn't pass her referencing, but still strong armed me into letting her move in, 6 months later she couldn't pay rent and had to move out. After that they didn't find me another tenant and left the room empty for 5 months, until I finally decided to take my business elsewhere. Oh and when you do try to leave they squeeze you for all the money they can.

20 août 2024
Avis spontané
Noté 5 sur 5 étoiles

Kulvinder Landa

Kulvinder Landa put together a great deal with a 6 month contract, thank you Kulvinder the DEAL MAKER

20 août 2024
Avis spontané
Logo de Leaders  - Nottingham

Réponse de Leaders - Nottingham

Dear James

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Kulvinder a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Positive experience all round

Positive experience all round, Josh showed me round property and was very helpful and Liam went above and beyond to help. Unfortunately I didn’t secure the house but Leaders would be my 1st choice to rent through in the future.

14 août 2024
Avis spontané
Logo de Leaders  - Nottingham

Réponse de Leaders - Nottingham

Dear Beckie

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Liam and Josh a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

5 Star Josh

Josh was so helpful when showing me around, being a new renter he really helped to put me at ease and made sure I understood everything.

14 août 2024
Avis spontané
Logo de Leaders  - Nottingham

Réponse de Leaders - Nottingham

Dear Hannah

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Josh a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Excellent service!

Liam C. was extremely helpful in helping me securing the property I moved in. He gave me good advices and managed to make the process as smooth as possible. Very professional, reliable and always friendly. Excellent service!

14 août 2024
Avis spontané
Logo de Leaders  - Nottingham

Réponse de Leaders - Nottingham

Dear Letizia

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Liam a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

CJ offered a lot of support for me in…

CJ offered a lot of support for me in my property search. He was nice and friendly.

14 août 2024
Avis spontané
Logo de Leaders  - Nottingham

Réponse de Leaders - Nottingham

Dear Lucas

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving CJ a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Joelle showed us around the property…

Joelle showed us around the property and was really helpful. She was prompt in resolving our queries and responded quickly whenever we had issues.

21 juillet 2024
Avis spontané
Logo de Leaders  - Nottingham

Réponse de Leaders - Nottingham

Dear Yukta

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Joelle a 5 star rating!

Many thanks
Customer Care Team

Noté 2 sur 5 étoiles

Very Poor Service Received

I would like to bring to your attention our dissatisfaction with the experience we have had letting out our property at Dexters Grove Hucknall Nottingham through your Agency. We have found that your managed property letting staff are inexperienced, unresponsive to paid customers' needs, and lacking in professionalism. We are disappointed with the calibre of tenants you have sourced for us, as they have been clumsy, careless and unable to follow simple letting policy agreements. As a result, we do not plan to engage your company for any future services and will not recommend your services to others.

22 décembre 2023
Avis spontané
Logo de Leaders  - Nottingham

Réponse de Leaders - Nottingham

Good Morning

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards
Customer Care Team

Noté 5 sur 5 étoiles

Josh at Leaders Nottingham

Josh showed me around the property. He was polite and did a great job with the viewing, especially considering it was his first week in the job!

15 juillet 2024
Avis spontané
Logo de Leaders  - Nottingham

Réponse de Leaders - Nottingham

Dear Aru

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Josh a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Joelle was really nice and showed a…

Joelle was really nice and showed a great personality when viewing the house. I had my doubts when viewing online at first but after the great experience and wonderful service, I was able to know Leaders would be a good choice.

5 juillet 2024
Avis spontané
Logo de Leaders  - Nottingham

Réponse de Leaders - Nottingham

Dear Jess

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Joelle a 5 star rating!

Many thanks
Customer Care Team

Noté 1 sur 5 étoiles

Avoid Leaders at all costs

Avoid Leaders at all costs. They are totally incompetent and professionally negligent . They are only interested in grabbing money and deliver a disgraceful service to both landlord and tenants. They are non responsive to both sides, they do not deal with any maintenance issues, they will try their best to stitch you up through loopholes in their contracts. If I could give no stars I would.

16 mai 2024
Avis spontané
Logo de Leaders  - Nottingham

Réponse de Leaders - Nottingham

Dear Mike

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards
Customer Care Team

Noté 5 sur 5 étoiles

Kornelija

Kornelija, has managed everything about the sale of our house - she did all the checks and only invited a few who were truly interested in buying, she's polite articulate and diligent. I cannot thank you enough.

30 mai 2024
Avis spontané
Logo de Leaders  - Nottingham

Réponse de Leaders - Nottingham

Dear Doreen

Kornelija really appreciates you taking the time to leave a review and for giving her a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

We viewed 3 properties with Kully…

We viewed 3 properties with Kully Ianda. We were very interested in one of them the most, and he did his due diligence of checking every detail about the property, whether we could have a pet or parking space, whether it's possible to negotiate for a different price, he was genuine, communicative, and followed through on checking the details we asked for. We did go for a different property in the end as it met our requirements better, but this agent still deserves praise :)

13 mai 2024
Avis spontané
Logo de Leaders  - Nottingham

Réponse de Leaders - Nottingham

Thank you for providing such positive feedback of your experience with Kully. We pride ourselves on our great customer service and we are pleased Kully has demonstrated this in most professional way.

Noté 1 sur 5 étoiles

No deposit option

The No deposit option is a big scam.They lure you into it they give you contract very late such that you will not have the option to review properly before signing.

When you complain about mould or repairs in the house they ask you to just open the window without any support from them.

When you move out of the house you get charged exorbitantly for repairs which you complained to them that they didn't do then they refer you to there contract.

Please avoid them and there no deposit option at all cost.

24 mars 2024
Avis spontané
Logo de Leaders  - Nottingham

Réponse de Leaders - Nottingham

Good afternoon

We appreciate your feedback and thank you for taking the time to let us know about your experience. We strive for nothing less than excellent service, and we always take it very seriously when we hear of any dissatisfaction from our customers. Thank you for notifying us and we are sorry we did not meet your expectation in this instance.

Kind regards,
Customer Care Team

Noté 4 sur 5 étoiles

Wonderful customer service

I had my viewing with Joelle from leaders.
She is really sweet and right on time and is really professional. Wonderful customer service as well.I would really recommend Leaders and Joelle especially.

9 mai 2024
Avis spontané
Logo de Leaders  - Nottingham

Réponse de Leaders - Nottingham

Dear Anakha

We are very happy Joelle provided you with a positive customer experience. Thank you for taking the time to leave this review for her.

Kind regards
Customer Care Team

Noté 5 sur 5 étoiles

Thank you for your excellent work.

This was my first time to purchase a property overseas and I found Leaders in the internet. I was much impressed by their dedicated and professional working attitude especially Ms SUE and Ms Kornelija. Kornelija arranged viewing of the property for me and my sister separately with all the details attended to. Sue always responded to my mails immediately and contributed a lot in easing my stress especially I got a quiet solicitor and was very anxious in arranging the transaction out of UK. Thank you very much for your excellent work.

2 mai 2024
Avis spontané
Logo de Leaders  - Nottingham

Réponse de Leaders - Nottingham

Dear Amy Yeung

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

A fantastic service from Paul Unwin and…

A fantastic service from Paul Unwin and Sue Carter at the Woodthorpe branch who handled a property sale for me in 2024.

Polite, efficient and unrelenting in their help to conclude the sale, they were a pleasure to work with from start to finish.

15 mars 2024
Avis spontané
Noté 4 sur 5 étoiles

Very professional and understanding

It was the first time in Nottingham that I met a property consultant who was very professional and ready to explain everything to me. Even though I have a problem understanding the language here, Mr. Kulvinder did his best in all the processes. Good people good behavior. Thank you

11 mars 2024
Avis spontané
Noté 5 sur 5 étoiles

I am from Nottingham and the moment I…

I am from Nottingham and the moment I viewed the house I wanted I got a very professional and efficient service from the Leaders team especially CJ who made sure everything moved smoothly.I am grateful keep up the good work team.

12 mars 2024
Avis spontané

L’expérience Trustpilot

Tout le monde peut écrire un avis Trustpilot. Les auteurs d'avis peuvent les modifier ou les supprimer à tout moment et les avis sont affichés tant que les comptes utilisateurs respectifs sont actifs.

Nous avons des personnes dédiées et des technologies intelligentes pour nous aider à protéger notre plateforme. Découvrez comment nous combattons les faux avis.

En savoir plus sur le parcours des avis sur Trustpilot.

Voici 8 conseils pour écrire des avis de qualité.

La vérification permet de s'assurer que des personnes réelles écrivent les avis que vous lisez sur Trustpilot.

Offrir des incitatifs en échange d'avis ou demander des avis de manière sélective peut fausser le TrustScore, ce qui va à l'encontre de nos conditions d'utilisation.

En savoir plus