Leaders - Worcester Avis 

236
•
TrustScore 4.5 sur 5

4,7

31 Foregate Street, WR1 1EE Worcester, GB

•

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I have renting out in Worcester since the late 1980's and the most important aspect is the person who is the interface between the Renter (my customer) and myself (the Seller). Living far away means I... Voir plus

Noté 5 sur 5 étoiles

I have been letting my flat through Leaders for many years. My account manager is Tierney Sutton. Over the years Tierney has always been very helpful and goes above and beyond my expectations, is al... Voir plus

Noté 5 sur 5 étoiles

I have not had any issues whilst renting a property from Leaders. Madeleine Cornes is my Property Manager. I have always received a fast response to any queries i have, an excellent and professional s... Voir plus

Noté 3 sur 5 étoiles

At the moment my experience is very bad as the tennant I paid them to find, has let s down, couldnt pay as he has universal credit which had changed his date. He eventually paid 5 days late and I can'... Voir plus

L'entreprise a répondu


À propos de l'entreprise

  1. Agence immobilière
  2. aussi dans
  3. Agence de location immobilière
  4. Évaluateur immobilier
  5. Géomètre-expert immobilier
  6. Investissements immobiliers

À propos de Leaders - Worcester

Écrit par l'entreprise

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Écrit par l'entreprise

Whether you are looking to sell or let your home, our teams are on hand to help.

Coordonnées de contact

  • 31 Foregate Street, WR1 1EE, Worcester, Royaume-Uni

4,7

Excellent

TrustScore 4.5 sur 5

236 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 95 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,7

Tous les avis

(236)

2 504 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

I have been renting from leaders for…

I have been renting from leaders for about 4 years now if I have any issues I deal with Tierney and it is sorted straight away very caring and professional would definitely recommend leaders

13 septembre 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Tony Bowen

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Tierney Sutton.......Simply the Best!

Tierney Sutton.......Simply the Best!

Tierney has looked after us and managed our properties so well over the last few years.
We would like to thank Tierney for everything and can thoroughly recommend her management skills.
Many thanks.

12 septembre 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Mr Tooth

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Lewis is top class

Leaders, Worcester are reliable and professional. Lewis is my property manager and is the most capable agent I have had the pleasure of dealing with. He’s friendly, helpful and demonstrates a real commitment to his work. I’m delighted to have someone so conscientious and diligent. Thoroughly recommend

11 septembre 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Catriona Coley

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Tierney Sutton - top tier!

It’s been over 6 years now we are renting with Leaders and Tierney Sutton​​​​ is the most helpful person! Whatever we need, all we need to do is to email and everything is getting sorted. Never had any issues! Thank you so much for helping us when we are in need! Fabulous manager!

15 juillet 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Aneta

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Leaders have always been extremely…

Leaders have always been extremely professional and taken a human approach to lettings, understanding the realities of renting and handling everything in a client focused manner. Massive thank you to all the Worcester team but particularly Tierney Sutton who has always been a brilliant point of contact and helped advise me .

11 septembre 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Aaron Overton

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Leaders feedback

Leaders have been helpful all the way through the take on process and again with any post tenancy issues . Tierney in particular has been exemplary , prompt , polite and professional .

9 septembre 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Cb

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

5 stars

Lewis is always very helpful and quick to respond. Feel very look after by the team :))

6 septembre 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Consumer

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Well managed and supportive Letting Agency

We have rented through Leaders for almost 4 years now, and all the team, but especially Lewis, have been excellent be it answering queries or providing correspondence. Quick response to calls and emails. Well done team

6 septembre 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Debbie

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Always had great support from Lewis at Leaders

Always had great support from Lewis at Leaders - always professional and prompt in his support.

6 septembre 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Chris

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Always had wonderful service from Lewis…

Always had wonderful service from Lewis in Worcester .
Brilliant

6 septembre 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Michelle Hodnett

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Huge thank you to Lewis in the…

Huge thank you to Lewis in the Worcester branch! When I had to move out of a property due to personal circumstances, he ensured I had somewhere to move into right away, that was within my budget and with NDO option.

Lewis has always gone above and beyond to ensure that I’m happy, safe and comfortable with where I live.

He’s an absolute credit to Leaders (Worcester), and if I ever encounter any issues with my property, I know he will always take my call, listen to me and endeavour to resolve the issues.

29 août 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Abbie

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Lewis a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Amazing estate agents

My second year of renting and my first one put me off it completely with a previous estate agents. However, Kate at Leaders has restored our hope in estate agents. From day one with helping us with our application to us moving in tomorrow Kate has been nothing but amazing, she's communicated with us at every stage ensuring we were updated on any issues, she's answered numerous questions that we've asked both over the phone and email. I couldn't have had a smoother experience thanks to Kate.

Tia who became our property manager has also worked her hardest to ensure everything we needed was done.

Both ladies are always happy when answering the phones regardless of how busy they are, they ensure we are satisfied before hanging up and the communication time has been amazing.

Couldn't have asked for a better pair of people to look after us and our new home. Would recommend Leaders to anyone looking to move in or around Worcester.

29 août 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Sam

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Kate & Tia a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Great property manager

Sophie Conway is always helpful and goes beyond expectations! Leaders are lucky to have such a committed property manager.

28 août 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Christine

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Sophie a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Great experience with Sophie

Sophie Conway from the Worcester office has been great in helping to renew our contract and with any other issues regarding the management of our apartment and building. She is always happy to help and she will always get back to us quickly when she has sorted the issue at hand. Thank you Sophie!

23 août 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Rachael

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Sophie a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Extremey helpful

Extremely helpful any problems we have leaders all ways get them sorted hassle free thank u so much again and to Aimee Taylor for being verry helpful thank u again

27 août 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Nick

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Aimee a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Aimee Taylor was a great help in securing my tenancy.

I've been with leaders for several years and they have always responded quickly to any minor repairs that needed fixing around the house. They ensure that they inspect the property every six months and that fire and gas alarms are working. Aimee Taylor also helped secure my tenancy when I faced some challenges with the landlord. I appreciate her and her team.

14 août 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Sharon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Aimee a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Aimee

Aimee, always supports me with anything I require from Leaders Worcester branch.
Thank you for your help :)

6 août 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Catherine

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Aimee a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Sophie from Leaders, Worcester

Sophie from Leaders, Worcester branch was so helpful throughout our tenancy, any problems we may of had she dealt with urgency and always kept us informed. A big thank you to Sophie and the Worcester team for a friendly service and making the moving process efficiently as possible

12 juillet 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Bethany

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Sophie and the Worcester Team a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Helpful

As a landlord I have always found Natalie and the team helpful and efficient when it comes to getting problems fixed making life easier for the landlord

27 juin 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Mr & Mrs Nichol

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Natalie & Team a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Great service

Needed an electrician to come out and fix a shower in our rented property. Reported to leaders and fixed on same day. Pretty superb. Great service, especially from Lewis. Really impressed.

26 juin 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear AJ

We are pleased to have been able to resolve so quickly. We really appreciate you taking the time to leave a review and for giving Lewis a 5 star rating!

Many thanks
Customer Care Team

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