Leaders - Worcester Avis 

229
TrustScore 4.5 sur 5

4,6

31 Foregate Street, WR1 1EE Worcester, GB


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Lisez les avis des autres

Noté 5 sur 5 étoiles

5 STARS FOR TIERNEY! Tierney has picked up and owned problems like no one I have previously experienced in 20 years of letting out my properties. Calls she has taken off my hands includes speaking to... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I've been with leaders for several years and they have always responded quickly to any minor repairs that needed fixing around the house. They ensure that they inspect the property every six months an... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

I have recently moved into a rental property in Worcester and the service received from all staff but namely Alice and Tierney has been first class, both have helped and sorted any questions and queri... Voir plus

Noté 5 sur 5 étoiles

I honestly wish I was able to give more than 5 stars. Aimee is our property manager for the last two years. I cannot thank her enough for her amazing help. Aimee always goes above and beyond and has... Voir plus


À propos de l'entreprise

  1. Agence immobilière
  2. Investissements immobiliers
  3. Évaluateur immobilier
  4. Agence de location immobilière
  5. Géomètre-expert immobilier

À propos de Leaders - Worcester

Écrit par l'entreprise

Leaders is one of the UK's largest and most successful estate agents, specialising in sales, lettings, and property investment. The company was founded in Brighton in 1983 by Neville Lee OBE, the co-founder of the Association of Residential Letting Agents.

Whether working with a landlord, tenant, buyer, or seller, we are passionate about achieving the best outcome for our customers. We aren’t afraid to question the status quo in order to make innovative changes that will directly benefit them!

We value long lasting relationships, and we’re committed to always delivering a professional service with honesty and respect. Our partners include Mortgage Scout and Bode Insurance, and we collaborate with them daily to ensure Leaders customers can get everything they need under one roof.

For all formal complaints, please email customerservice@leaders.co.uk with your full name, the name of the branch you dealt with and the property address.

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Your local property experts

Écrit par l'entreprise

Whether you are looking to sell or let your home, our teams are on hand to help.

Coordonnées de contact

  • 31 Foregate Street, WR1 1EE, Worcester, Royaume-Uni

4,6

Excellent

TrustScore 4.5 sur 5

229 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 97 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,6

Tous les avis

(229)

2 198 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Well managed and supportive Letting Agency

We have rented through Leaders for almost 4 years now, and all the team, but especially Lewis, have been excellent be it answering queries or providing correspondence. Quick response to calls and emails. Well done team

6 septembre 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Debbie

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Always had great support from Lewis at Leaders

Always had great support from Lewis at Leaders - always professional and prompt in his support.

6 septembre 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Chris

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Always had wonderful service from Lewis…

Always had wonderful service from Lewis in Worcester .
Brilliant

6 septembre 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Michelle Hodnett

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Huge thank you to Lewis in the…

Huge thank you to Lewis in the Worcester branch! When I had to move out of a property due to personal circumstances, he ensured I had somewhere to move into right away, that was within my budget and with NDO option.

Lewis has always gone above and beyond to ensure that I’m happy, safe and comfortable with where I live.

He’s an absolute credit to Leaders (Worcester), and if I ever encounter any issues with my property, I know he will always take my call, listen to me and endeavour to resolve the issues.

29 août 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Abbie

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Lewis a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Amazing estate agents

My second year of renting and my first one put me off it completely with a previous estate agents. However, Kate at Leaders has restored our hope in estate agents. From day one with helping us with our application to us moving in tomorrow Kate has been nothing but amazing, she's communicated with us at every stage ensuring we were updated on any issues, she's answered numerous questions that we've asked both over the phone and email. I couldn't have had a smoother experience thanks to Kate.

Tia who became our property manager has also worked her hardest to ensure everything we needed was done.

Both ladies are always happy when answering the phones regardless of how busy they are, they ensure we are satisfied before hanging up and the communication time has been amazing.

Couldn't have asked for a better pair of people to look after us and our new home. Would recommend Leaders to anyone looking to move in or around Worcester.

29 août 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Sam

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Kate & Tia a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Great property manager

Sophie Conway is always helpful and goes beyond expectations! Leaders are lucky to have such a committed property manager.

28 août 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Christine

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Sophie a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Great experience with Sophie

Sophie Conway from the Worcester office has been great in helping to renew our contract and with any other issues regarding the management of our apartment and building. She is always happy to help and she will always get back to us quickly when she has sorted the issue at hand. Thank you Sophie!

23 août 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Rachael

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Sophie a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Extremey helpful

Extremely helpful any problems we have leaders all ways get them sorted hassle free thank u so much again and to Aimee Taylor for being verry helpful thank u again

27 août 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Nick

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Aimee a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Aimee Taylor was a great help in securing my tenancy.

I've been with leaders for several years and they have always responded quickly to any minor repairs that needed fixing around the house. They ensure that they inspect the property every six months and that fire and gas alarms are working. Aimee Taylor also helped secure my tenancy when I faced some challenges with the landlord. I appreciate her and her team.

14 août 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Sharon

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Aimee a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Aimee

Aimee, always supports me with anything I require from Leaders Worcester branch.
Thank you for your help :)

6 août 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Catherine

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Aimee a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Sophie from Leaders, Worcester

Sophie from Leaders, Worcester branch was so helpful throughout our tenancy, any problems we may of had she dealt with urgency and always kept us informed. A big thank you to Sophie and the Worcester team for a friendly service and making the moving process efficiently as possible

12 juillet 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Bethany

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Sophie and the Worcester Team a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Helpful

As a landlord I have always found Natalie and the team helpful and efficient when it comes to getting problems fixed making life easier for the landlord

27 juin 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Mr & Mrs Nichol

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Natalie & Team a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Great service

Needed an electrician to come out and fix a shower in our rented property. Reported to leaders and fixed on same day. Pretty superb. Great service, especially from Lewis. Really impressed.

26 juin 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear AJ

We are pleased to have been able to resolve so quickly. We really appreciate you taking the time to leave a review and for giving Lewis a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Thank you.

Brilliant service from all the team at Leaders in Worcester. First time renting and they made it so simple and easy for us at the start. A special thanks for Lewis, who as our housing manager sorted everything we needed quickly and efficiently during the 2 years and was just great to deal with.

26 juin 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Luke

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving Lewis a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

LANDLORDS don't miss out !

Tierney, Lewis, Alice, Sarah & Craig! serious team! so good, would recommend them to all landlords ! first class! thanks team!

3 juin 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Andrea

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!
The Worcester Team thank you for the lovely feedback.

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Natalie has been a great help always

Natalie has been a great help always, swift to respond to my concerns and has made me think nobody does it better than Leaders.

13 juin 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Bridget Kaze

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

Fast and simple renting

Dealt with Kate Beale whilst trying to find a place to rent around Worcester. First property didn’t come to fruition however Kate was quick to find a really good alternative .

Background checks were really quick and Kate kept me up to date throughout .

Thank you :)

23 mai 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear D

Happy Kate was able to help and found you another property.

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Sophie

Needing to review rent and adjust tenancy agreement for our tenants, I spoke to Sophie Conway. She was really helpful and considered both our needs and tenants, finding sympathetic ways to approach the situation for our tenants. She offered solutions I would not have thought of, and her response to my queries were always timely and considerate. Could not praise highly enough.

29 mai 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Andrew

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks
Customer Care Team

Noté 5 sur 5 étoiles

Best Property Manager - Tierney

My sincerest gratitude to Tierney (Property Manager). Tierney has been my property manager for 3yrs now and I never had any bad experience with her at all.

I totally have no clue about the technicalities of renting a house in the UK. All I know is, I pay, I keep the house clean and that's it. All other concerns such as maintenance, repairs and legal stuff are definitely not my areas of expertise.

That's where Tierney comes in! Everything I need, any questions I have and all requests I have are all sorted out in a very swift manner.

Tierney has an amazing customer service skills. She always gets things done, the way it should be and she communicates everything very clearly.

I am so happy with Tierney and Leaders!

8 avril 2024
Avis spontané
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Réponse de Leaders - Worcester

Dear Rener Kristoffer Garcia

Customer care is important to us so we really appreciate you taking the time to leave a review and for giving us a 5 star rating!

Many thanks,
Customer Care Team

Noté 5 sur 5 étoiles

I have recently moved into a rental…

I have recently moved into a rental property in Worcester and the service received from all staff but namely Alice and Tierney has been first class, both have helped and sorted any questions and queries I had quickly, professionally and politely - making what can be a stressful process much less hassle. I can't recommend them highly enough. Thank you.

15 mars 2024
Avis spontané

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