From start to finish we had a very positive experience. The estimator gave clear information and explained every step and sure enough it went as expected. The costing was clear and finance options ex... Voir plus
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From start to finish we had a very positive experience. The estimator gave clear information and explained every step and sure enough it went as expected. The costing was clear and finance options ex... Voir plus
L'entreprise a répondu
We made our decision to install PV panels and selected Lime as the provider. From the outset their sales and install staff have been outstanding. Every step explained during the initial meeting and c... Voir plus
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The staff at Lime were excellent at explaining all aspects of getting solar panels and what would be best for me. Installation was very quick and well organised, including scaffolding. A lovely set of... Voir plus
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Everyone at Lime was super friendly and helpful, responding quickly to any queries we had. The scaffolders arrived the day before and got everything erected swiftly. The following day, the solar team... Voir plus
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A répondu à 75 % de ses avis négatifs
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The panel installers and the electrician were very efficient and completed the work excellently in very hot and uncomfortable conditions.

Réponse de Lime
FROM FIRST VISIT TO INSTALLATION, WE DID NOT HAVE ISSUES.
SOME WAS READY TO ANSWER YOUR QUERY ALL THE TIME
THE FACT THAT SOME ONE CAME TO THE HOUSE TO TALK US THROUGH THE WHOLE PROCESS WAS GREAT.

Réponse de Lime
Clear communication everything explained in detail. Personal experience from sales person was excellent. Customer service was first class. Fitter and electrician were very polite and efficient. Overall a very efficient service.

Réponse de Lime

Réponse de Lime
No hard sell, excellence engagement and customer service. Fitting went really well, with minimal fuss (guys worked their socks off when they were at the house) and so far they've done everything they said they would with the paperwork and applications.

Réponse de Lime
The instalation went well, the workmen carried out the work most efficiently. On completion eveything was put away leaving us happy with what had been achieved.
Thankyou to all concerned
Mr.and Mrs A Newton

Réponse de Lime
The rep that come out at first (Andy) was very friendly and informative about everything, he made sure we knew what we were having. Then the installation guys came and they was friendly, they talked us through everything of where the battery was going, talk us through the process and how it all works, helped us how to use the app also, they was very clean and tidy and very respectful. 100% recommend them. They keep in contact with me to let me know the next step of the process is.

Réponse de Lime
1st class service, communication was excellent.
Shelly and Stephen was very helpful and always available for any questions

Réponse de Lime
From our initial introduction, to the survey of solar panels required and completion of fit was all completed within 3 weeks. Everything went as planned, with the actual fitting taking 1 day. The various teams (scaffolder, electrician and panel fitters) were very professional and instilled confidence within me that the instalation was in good hands. I would personally recommend this company.

Réponse de Lime
Install team headed up by Ross Whyte very professional during my system install.
Ross kept me informed of what & why he and the other 2 guys were doing the install. They cleaned up as the went along also noise level was kept to a minimum. After install Ross installed app on my IPhone and talked me through units installed, there function.
Also Shelley @ the office was vey helpful before and after installation advising me about what paperwork and instructions I should expect to receive.
The whole process was pretty easy from Paul Henderson sales meeting to Shelley,s after installation briefing.
Lime were excellent to deal with.

Réponse de Lime
The installers were polite, friendly and extremely efficient. I was very impressed with the speed and quality of their work. I would recommend them to their employers and anyone who uses them.

Réponse de Lime
Everything delivered and installed on time, as promised. Totally smooth professional operation.

Réponse de Lime
Friendly professional and informative sales pitch. Installers the same. One hitch a trench required to bring connection piping across from the garage was not done prior to the installers arrival. Office staff efficient and friendly.

Réponse de Lime
Service was first class as were installation crew, electricians and scaffolding team. Very polite and informative about every staff of each process from start to finish.

Réponse de Lime
Great service have kept in touch throughout the process fast and efficient
Great costumer care

Réponse de Lime
Outstanding customer service. From the initial meeting where we received clear, factual information and no hard sell, to the follow up calls, checkins and then installation, all staff members were an absolute joy to deal with. Highly recommend.

Réponse de Lime
Great communication. Good job done by polite and tidy workers. All set up in one day.

Réponse de Lime
Initial concerns about whether or not we were doing the right the right thing, by the installation of solar panels to the roof of our house, were dispelled as the Company fully explained ALL the pros and cons of installation and use.
Thank you "LIME" your staff and sub-contractors who were responsible for the efficient completion of the contract.

Réponse de Lime
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