From start to finish we had a very positive experience. The estimator gave clear information and explained every step and sure enough it went as expected. The costing was clear and finance options ex... Voir plus
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We made our decision to install PV panels and selected Lime as the provider. From the outset their sales and install staff have been outstanding. Every step explained during the initial meeting and c... Voir plus
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The staff at Lime were excellent at explaining all aspects of getting solar panels and what would be best for me. Installation was very quick and well organised, including scaffolding. A lovely set of... Voir plus
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Everyone at Lime was super friendly and helpful, responding quickly to any queries we had. The scaffolders arrived the day before and got everything erected swiftly. The following day, the solar team... Voir plus
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4,8
Excellent
348 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse de Lime
Hi Mr Berlin,
Thank you for taking the time to review your recent installation, it’s greatly appreciated!
We’re delighted you chose Lime to begin your journey into renewable energy.
Thank you for your custom and we hope you enjoy the benefits of your system for many years to come.
Lime 🍋🟩
We had a great experience with Lime…
We had a great experience with Lime from start to finish. There were 4 great, friendly, hardworking guys arrived at our home yesterday that knew what they were doing. Made a fantastic job of our roof. Job well done.
1 septembre 2026
Réponse de Lime
Hi Mrs West,
Thank you for the great feedback!
We’re delighted to hear you had such a positive experience from start to finish.
Also a big thank you for the kind words about our installation team too, we’ll be sure to pass this feedback onto the team.
Enjoy your new solar system and thank you for choosing Lime 🍋🟩
Great customer support
Great customer support and installation was seamless. We had our solar system installed yesterday and so far very pleased
2 septembre 2026
Réponse de Lime
Hi Michael,
Thank you so much for your lovely feedback!
It’s fantastic to hear that you found the installation process seamless and that our team provided great support throughout your journey with us.
We are delighted to hear you are pleased with your new solar system and we hope you enjoy the benefits for many years to come.
Remember, our support doesn’t stop at installation. If you ever have any questions about your system, our team is always here to help.
Thank you again for choosing Lime 🍋🟩
Great job from the Lime Team in North Ayrshire
Very pleased with Lime's management of this solar panel, battery and inverter installation from Jon's initial estimations to the installation completed by the very hard working Dean, Gerry and Darren. The process was very ably overseen by Shelley and completed start to finish within a month.
31 août 2026
Réponse de Lime
Hi,
Thank you for the lovely review!
We are so pleased to hear you were happy with the whole process from Jon's initial visit through to the completed installation.
We'll make sure your kind words are passed on to Dean, Gerry, Darren and Shelley. It's always great to hear when the whole team has come together to provide a smooth experience from start to finish.
Thank you for choosing Lime 🍋🟩
Excellent service,very polite and…
Excellent service,very polite and professional when installing solar panels.Explained everything.Excellent customer service and everyone involved
31 août 2026
Réponse de Lime
Hi Kathleen,
Thanks for your lovely feedback of your recent installation.
We are delighted to read you felt are team were polite and professional throughout your installation journey. Our customer service does not just end after installation, we are always here if you have any further questions regarding your system at any point.
Thank you again for trusting Lime 🍋🟩
Quality start to finish!
The whole process was seamless. Everything explained in full,.and evidenced, we always have someone to call with questions or to keep us straight on the next steps. Installers were lovely to and gave time to explain everything. The price is worth it for the package if care we get too. Great!
31 août 2026
Réponse de Lime
Hi Mr Holliday,
What a lovely review!
We are so pleased to hear that you felt looked after throughout the whole journey and always had someone there to help with any questions or next steps.
It's also great to hear that our installers took the time to explain everything and made you feel comfortable with your new system. Knowing you feel the overall service and care was worth it means a lot to us.
Thank you for putting your trust in Lime 🍋🟩
Great Service
Your representative explained everything in great detail. He was courteous and did not pressure us to buy. The installation despite some problems, went forward smoothly and the installer went to great lengths to make sure we understood exactly what was being installed and what to expect. Altogether a much less stressful experience than we had expected.
25 août 2026
Réponse de Lime
Hi Maureen,
Thank you for the lovely feedback!
We are really pleased to hear that you felt fully informed and under no pressure throughout the process.
It's great to know our team made the installation as smooth and stress free as possible for you, even when a few challenges arose.
Thank you for choosing Lime 🍋🟩
Highly recommended.
From the time we decided to go ahead with Lime, to completion of installation we were entirely satisfied with the communication and work carried out. The lads were friendly and kept us informed throughout. All work was completed and tidied away, we had no cleaning up to do at all. Highly recommended company.
26 août 2026
Réponse de Lime
Hi Sue,
Thank you for taking time reviewing your recent installation.
We are delighted to read your amazing feedback on your customer journey and especially the installation team who attended your property.
We will be sure to pass on your feedback to the team.
Thanks again for your business and we hope you enjoy the benefits of your system for years to come.
Thanks,
Lime 🍋🟩
Panels and Tiles
I had my solar panels installed and all went well with the installation. the guys just came and got on with the job. it was completed pretty quickly.
the Rep who came to see me, Mike, was informative and was friendly.
Unfortunately during the setup the scaffolding guys broke one of the tiles on my porch and it took 2 weeks for a repair to be done. Hence why I can't give 5 stars.
In General the customer Service is good, accept were there were the promises of the tile repair didn't materialise until after 2 weeks of asking.
Despite this I would recommend them.
5 août 2026
Avis spontané
Réponse de Lime
Hi Hannah,
Thank you for taking the time to leave us a review and for recommending Lime.
We're really pleased to hear that the installation went smoothly, the team worked efficiently and that Mike made the process simple to understand.
We're sorry that the delay in getting the damaged tiles repaired took away from your overall experience. While we're glad it was resolved, we understand your frustration and appreciate that it should have been repaired sooner.
Thank you again for your honest feedback, it helps us improve our aftercare service.
We hope you enjoy the benefits of your new solar system for many years to come.
Lime 🍋🟩
Brilliant no fuss great workmanship
Brilliant no fuss great workmanship , on time & great price
26 août 2026
Réponse de Lime
Hi Paul,
Thank you for the fantastic review! We're delighted to hear you were happy with the workmanship, service and value for money.
We'll be sure to pass your kind comments on to the team.
Thank you for choosing Lime 🍋🟩
Exceptionally good.
The customer service was excellent. Every part of the process was extremely efficient. The sales person, Sam, in particular was brilliant, his product knowledge was very thorough and he was a dynamic problem solver. It was a positive experience throughout.
14 août 2026
Réponse de Lime
Hi Mrs Thomas,
Thank you for the fantastic review!
We're delighted to hear you had such a positive experience with us from start to finish.
It's great to hear that Sam was able to provide such knowledgeable and helpful service throughout the installation process. We'll be sure to pass your kind comments on to him and the rest of the team.
Thank you again for choosing Lime 🍋🟩
Great until paid
Everything up to after the installation was fine, although I was measured for 9 panels when 10 would fit - no big deal. When the scaffolding was fitted they had to remove the top of a drain pipe, and on reconnection they twisted it causing the outflow from a sink to come away. After several calls and emails with pictures they sent someone out (while no one was home) and they jammed the pipe in a little which still leaks. I emailed back and left a message on their AI voicemail but no one seems bothered anymore, and I've got a drain pipe going white with toothpaste that I need to fix at my own expense. TL:DR great until they have your money.
3 juin 2026
Avis spontané
Réponse de Lime
Hi Mr Campbell,
Thank you for taking the time to review your journey with us.
We are just as committed to our customers after installation as we are before installation and we're always here to help with any post installation queries or concerns.
After you first made us aware of the issue, we arranged for our team to attend and carry out remedial works within two days. Unfortunately, having reviewed our records, we don't have any voicemails, emails or other correspondence from after 24th June.
If you've since tried to get in touch, we sincerely apologise as it appears your communication hasn't reached us. Please could you resend your email to info@lime.online and we'll ensure this is investigated and resolved as a priority.
Thank you for bringing this to our attention, and we look forward to getting this resolved for you.
Thanks,
Lime 🍋🟩
A job well done
Knowledgeable, efficient, polite and friendly installers. Kept us informed at every stage.
Our contact at Lime, Shelley, was extremely effective and friendly. How refreshing to speak to a real person.
6 août 2026
Réponse de Lime
Hi Mrs Murphy,
Thank you for the lovely review!
We're delighted to hear you had such a positive experience with our installation team and that you were kept informed throughout the process.
It's especially great to hear your kind words about Shelley. we will pass this feedback onto her, we am sure she will be delighted with your kind words.
We hope you enjoy the benefits of your system for many years to come.
Lime 🍋🟩
Got solar panels and a battery…
Got solar panels and a battery installed by lime. Great experience start to finish.
12 août 2026
Réponse de Lime
Hi Darren,
We're delighted to hear you had a great experience from start to finish with your solar panel and battery installation.
Thank you for choosing Lime and for taking the time to share your experience 🍋🟩
Very happy with Lime
I would highly recommend Lime for anyone considering solar energy for their home.
From start to finish, I’ve felt supported by everyone at Lime. The process has been very speedy, from initial quote to completed installation. Greig was the initial contact, very friendly and not at all pushy, while Barry who led the installation was polite and respectful of my home, despite facing a few minor challenges during the job. They, anlong with other colleagues (Toni in Customer Services and Martin in Tech Support) at Lime were always happy to help with any questions.
The installation itself was completed in less than a day, and the guys did a great job. One issue was spotted with a roof tile and they returned the very next day (despite it being the weekend) to get it sorted.
The follow up documentation has been issued very quickly as well.
Very happy to recommend Lime to anyone thinking of going down this route for their homes.
14 août 2026
Réponse de Lime
Hi Vicki,
Thank you so much for taking the time to leave such a detailed review.
We're delighted to hear you felt supported throughout the whole process and that everything from your initial quote through to installation and aftercare was handled quickly and professionally.
It's fantastic to hear your kind words about Greig, Barry, Toni and Martin. We'll make sure your feedback is passed on to them and the wider team. We're also pleased that the issue with the roof tile was dealt with so quickly.
We really appreciate your recommendation and hope you enjoy the benefits of your new solar system for many years to come.
Thank you again for choosing Lime 🍋🟩
Lads very helpful explained everything…
Lads very helpful explained everything and set up.the app.on phone. Much appreciated
12 août 2026
Réponse de Lime
Hi Mrs Bruce,
Thank you for taking time to review your experience with us.
It is great to see your customer journey with us was simple and efficient.
Thank you again for choosing Lime and we hope you enjoy the benefits of your system for years to come 🍋🟩
Early days
Early days, but so far the complexity of the installation process and subsequent fiddly electronic connection and “paperwork” has happened with the patient help of Lime’s staff.
17 août 2026
Réponse de Lime
Hi Mr Cameron,
Thank you for taking the time to leave us a review!
We're really pleased to hear that our team has been able to guide you through the installation, setup and paperwork making the process as straightforward as possible.
We're always here if you need any further support.
Thank you for choosing Lime 🍋🟩
Plenty information
Plenty information
Install team excellent, neatly fitted and no mess left.
Scaffold team were efficient as well.
All contact with Lime has been very positive.
17 août 2026
Réponse de Lime
Hi Mr Oliphant,
Thank you for taking the time to review your recent experience.
It is great to read your positive feedback of your installation journey.
We strive to make the journey from start to finish as simple as possible for all our customers.
Thanks for choosing Lime 🍋🟩
Fantastic Service and Installation
Great staff on the phone who were able to explain every query I had.
The staff who installed the scaffolding were respectful to me and my property.
The team that arrived to install the panels were quick, efficiant and very respectfull of my property and cleaned up every bit of paper etc from their install. The engineer was so helpful explaining about the system and getting me up and running too.
I would have no problem what so ever in recommending Lime as I can't rate them high enough.
22 juin 2026
Réponse de Lime
Hi Victoria,
Thank you for such a great review!
It’s lovely to hear that you had a positive experience with everyone involved throughout your installation.
We’re really pleased that the team were helpful, respectful of your home and took the time to make sure everything was explained clearly and left clean and tidy.
We really appreciate your recommendation and thank you for choosing Lime 🍋🟩
Recommended
Friendly, tidy and knowledgeable install team from the scaffolders, panel installers to the electricians as well as being kept informed by the Lime project team from order to install and beyond
12 août 2026
Réponse de Lime
Hi Louise,
Thank you for the great feedback!
We're really pleased to hear you had a positive experience with the whole team and felt well informed throughout the process.
Thank you for choosing Lime and for your kind words 🍋🟩
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