From start to finish we had a very positive experience. The estimator gave clear information and explained every step and sure enough it went as expected. The costing was clear and finance options ex... Voir plus
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We made our decision to install PV panels and selected Lime as the provider. From the outset their sales and install staff have been outstanding. Every step explained during the initial meeting and c... Voir plus
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The staff at Lime were excellent at explaining all aspects of getting solar panels and what would be best for me. Installation was very quick and well organised, including scaffolding. A lovely set of... Voir plus
L'entreprise a répondu
Everyone at Lime was super friendly and helpful, responding quickly to any queries we had. The scaffolders arrived the day before and got everything erected swiftly. The following day, the solar team... Voir plus
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4,8
Excellent
348 avis
Demande des avis aux clients
Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.
A répondu à 75 % de ses avis négatifs
Répond généralement dans un délai d'une semaine
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Réponse de Lime
Hi John,
I couldn't agree more with your review.
Thank you for taking the time to leave such positive feedback.
Lime 🍋🟩
Excellent value
Everything was explained clearly; the price competitive; and all aspects of the installation and follow-up went very smoothly. Service was swift, and efficient. Excellent value.
29 septembre 2026
Réponse de Lime
Hi Pietro,
Fantastic to hear how positive the installation process has been for you, exactly as it should be.
Thank you for taking the time to leave us a review.
Lime 🍋🟩
The installers were a great bunch of…
The installers were a great bunch of lads however the sales rep knew we wanted as many panels as possible on our roof. Only after install we was aware we could have got another 4 panels on. The roof now doesn’t look finished
23 septembre 2026
Réponse de Lime
Hi Chris,
Thank you for taking the time to share your feedback about your experience with Lime.
We are delighted to hear your positive comments regarding our installation team and the professionalism they demonstrated throughout the installation.
We are, however, sorry to hear that the final panel layout did not fully meet your expectations. We appreciate how important it is that our customers are completely satisfied with both the performance and appearance of their solar installation.
We are pleased that we have now had the opportunity to speak with you directly, discuss your concerns in more detail and reach an amicable agreement on the additional works to address the matters raised.
Thank you for allowing us the opportunity to put things right. We genuinely value your feedback and look forward to completing the agreed works to your satisfaction.
Lime 🍋🟩🍋🟩
No hard sale and took their time to…
No hard sale and took their time to walk me through the process and installation. Very professional installation team and aftercare. Highly recommend.
16 septembre 2026
Réponse de Lime
Hi Ollie,
Delighted to hear how happy you are with the full installation, I wouldn't expect anything less from the team.
Thank you for taking the time to leave us a review and also recommending us, we truly do appreciate this.
Lime 🍋🟩
No paperwork and damaged property
Was told when we signed up that it would take Lime 6 to 8 weeks for the paperwork to be processed and then we could then change our tariff and claim for the electricity we were producing. 13 weeks later and still nothing.
Also, when the scaffolders were dismantling the scaffolding they damaged our guttering in several places. Still no resolution.
Sorry Lime but our contract is with you and not the scaffolding company. Numerous replies of "we'll chase it up" is not good enough. Get it sorted!
Update.
Now resolved. After speaking to their head of compliance the paperwork has now been issued and we have been fully compensated for the damage. After less than 24 hrs an amicable agreement has been reached. Thank you very much Lime.
19 juin 2026
Avis spontané
Réponse de Lime
Hi,
Thank you for taking the time to update your review and acknowledge the resolution reached.
Firstly, we sincerely apologise for the delays you experienced with your documentation and the damage caused to your guttering during the scaffolding removal. We fully appreciate your frustration and recognise that the level of communication and service you initially received fell short of the standards we strive to deliver.
We are pleased that following our recent discussions, we were able to act promptly, issue the outstanding documentation and reach an amicable agreement regarding compensation for the damage caused.
Your feedback is extremely valuable to us and helps us identify areas where we can improve our processes and customer experience.
Thank you again for your patience, understanding and for giving us the opportunity to put things right.
🍋🟩🍋🟩
Customer service was first class
Customer service was first class, really helpful and informative. Shelley was very helpful and nice. Scaffolding firm were good. Installation team were efficient and professional
At present cannot fault Lime in what they have done. Well done.
16 septembre 2026
Réponse de Lime
Hi Robert,
Delighted to hear how well the full process has been for you, we try our best at every stage and I will be sure to pass on the praise to the team.
Thank you for taking the time to leave us a review.
Lime 🍋🟩
They great service and support did everything they said they…
They did everything they said they would The fitting team were amazing and carried on working through the most atrocious weather. Would definitely recommend them.
17 septembre 2026
Réponse de Lime
Hi Duncan,
Thank you so much for the lovely feedback!
The weather certainly wasn’t on our side, so it’s great to hear how impressed you were with the team for carrying on and getting everything completed.
We’ll make sure your kind words are passed on to the guys, were are sure they’ll really appreciate it.
Thanks again for choosing LIME and for recommending us! 🍋🟩🍋🟩
Probably the best solar panel company in the world.
From start to finish Lime have been fantastic. The first guy to visit us and tell us what we need, and measuring up. The next stage of agreement and signing of the contract was professional and courteous. Within 5 days we had arranged the date of installation. The installation was professional and the guys completed their work effectively making sure they left the home clean and tidy. Will highly recommend this company to anyone. Thanks again guys and keep up the fantastic work. Your services, professionalism of staff and the great customer service would be difficult for other companies to match.
16 septembre 2026
Réponse de Lime
Hi Mr Hartwell,
Thank you for your amazing feedback!
We are delighted to read how simplistic and efficient you found our customer journey from initial survey to installation and how positive you feel about that experience.
We’ll be sure to pass your kind comments on to everyone involved, especially the installation team. We really appreciate your recommendation and your comments about our customer service and professionalism mean a lot to the whole team.
Thank you again for choosing LIME, and remember we are always here if you need any help or support with your system in the future!
🍋🟩🍋🟩
Fast and efficient installation
Fast and efficient installation, friendly and helpful staff, only complaint is that the scaffolding company were a day late taking it down.
3 septembre 2026
Réponse de Lime
Hi Mr Brookes,
Thank you for taking the time to leave us a review!
We’re really pleased to hear the installation was quick and efficient and that you found our team friendly and helpful.
Apologies for the slight delay with the scaffolding removal and thank you for your patience with this matter.
Thank you for choosing Lime! 🍋🟩
Recommended.
Very professional, very knowledgeable, very friendly and with lots of professional guarantees.
Turned up 2 days before to erect the scaffolding, the panels and batteries were all fitted in a day and the scaffolding down 2 days later.
Everything was explained in detail, with a couple of compliance phone call to make sure I knew what I was signing up to and that I was happy.
3 septembre 2026
Réponse de Lime
Hi,
Thank you so much for taking time to leave a review.
We’re delighted everything went so smoothly and most importantly you felt personally looked after by our team throughout the whole process. We always want our customers to feel informed, comfortable and cared for every step of the way.
Thank you for choosing Lime, we really appreciate your kind words! 🍋🟩
Fitted on date stated with no mess.
Fitted on date stated with no mess.
Explained about system at finish.
Put app on phone for us(we are OAPs)
9 septembre 2026
Réponse de Lime
Hi,
Thank you for your lovely review! We’re really pleased everything went smoothly and that our team could help you get set up with the app.
Thank you for choosing Lime! 🍋🟩
Had a great experience with lime so…
Had a great experience with lime so far. Hopefully their after sales customer service will be as good, can’t fault them at all.
9 septembre 2026
Réponse de Lime
Hi Jill,
Thank you so much for your kind feedback.
It’s great to hear you’ve had such a positive experience with us so far.
We know how important the support after installation is too and our team will always be here if you need any help or advice with your system.
Thanks again for putting your trust in Lime, we really appreciate it! 🍋🟩
All staff are friendly and helpful and…
All staff are friendly and helpful and most things were done when they were scheduled to be done
9 septembre 2026
Réponse de Lime
Hi,
Thank you for your lovely review!
We’re really pleased to hear that you found our team friendly and helpful and that everything went smoothly throughout the process.
Thank you for choosing Lime! 🍋🟩
Lime Energy
The lime staff fitted the solar panels and battery very efficiently and it all went very smoothly. Staff explained the app in easy terms and were all a credit to the company. Any correspondence with them since has been great. The sent all the documentation through on completion can’t rate them highly enough
10 juillet 2026
Réponse de Lime
Hi Mr Fraser,
Thank you so much for such a lovely review!
It’s great to hear that everything went smoothly with your installation and that the team made sure you were comfortable using the app before they left. We’re also really pleased that the service you’ve received since has continued to meet the same standard.
I’ll make sure your kind words are passed on to everyone involved, they’ll really appreciate them.
Thank you again for choosing Lime and we hope you enjoy your new solar and battery system for many years to come! 🍋🟩
Very professional and courteous would…
Very professional and courteous would highly recommend
5 septembre 2026
Réponse de Lime
Hi Ruth,
Thank you for taking the time to share your experience with us.
We’re delighted to hear that you would highly recommend Lime to others, it really means a lot to the whole team.
We hope you enjoy all the benefits of your new system for many years to come!
Lime 🍋🟩
Réponse de Lime
Hi Debbie,
Thank you for your lovely feedback!
It’s great to hear everything has gone smoothly and you had a positive experience with our team. We are always here if you need support.
Thank you for choosing Lime 🍋🟩
Well done Lime Solar
Lime Solar has continued to do exactly what they said they would and the installation was carried out faultlessly. The installation team were most obliging and explained what they were doing throughout, culminating in guidance on the use of the "Fox" app which they installed on my mobile. The installation took less 4 hours and the scaffolding was taken down within a further 3 hours. The girls on the phone are also a pleasure to deal with - the only issue was that when they call, it shows up as a "suspected scam" on my mobile, which they are looking into.
4 septembre 2026
Réponse de Lime
HI Mr Irvine,
Thank you so much for such a lovely and detailed review.
It’s really nice to hear that we were able to deliver everything we said we would and that your installation day went so smoothly. Having the installation completed in under four hours and the scaffolding down just a few hours later is exactly the kind of experience we want for our customers!
It’s also great to hear that the team kept you informed throughout and made sure you were comfortable using the Fox app before they left. We’ll definitely pass your comments on to both the installation team and the girls in the office, they’ll be delighted to hear them.
Thank you again for choosing Lime and for putting your trust in us. We hope you enjoy your new system and everything it has to offer 🍋🟩
the entire process from initial…
the entire process from initial discussions through to installation was smooth with the work completed within stated timescale. all the staff were most helpful which was a great relief
3 septembre 2026
Réponse de Lime
Hi Brian,
Thank you so much for your lovely feedback.
It’s great to hear that everything went smoothly from your initial discussions right through to installation and that everything was completed within the timescales promised.
We are especially pleased to hear how helpful you found the team. We know having work carried out at your home can sometimes feel daunting, so hearing that our team helped make the whole experience easier and gave you that reassurance means a lot to us.
Thank you again for choosing Lime and for taking the time to share your experience 🍋🟩
We are waiting for scaffolding to be…
We are waiting for scaffolding to be removed because it is holding up other work on out house. Despite being told it would be removed on 3 separate days now and cancelling other appointments to be at home - guess what we STILL have scaffolding.
27 août 2026
Réponse de Lime
Hi Gareth,
Thank you for your feedback.
We’re genuinely sorry for the frustration and inconvenience caused, especially after you had made arrangements to be at home on three separate occasions.
We completely understand how disappointing this must have been, particularly with other work at your home relying on the scaffolding being removed.
We’re pleased we were able to get the scaffolding fully dismantled the following day and the planned works can now go ahead without any disruption.
Once again, please accept our sincere apologies and thank you for your patience and understanding.
Lime 🍋🟩
The installation was very professional.
The installation was very professional.
The guys hard working and pleasant, and respected our home.
3 septembre 2026
Réponse de Lime
Hi Caerywn,
Thank you for taking the time to review your installation journey.
We’re delighted you were happy with the installation and our team.
We’ll be sure to pass your kind words on to the guys.
Thanks again for choosing Lime 🍋🟩
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