Lime Avis 

348
•
TrustScore 5 sur 5

4,8

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Noté 5 sur 5 étoiles

From start to finish we had a very positive experience. The estimator gave clear information and explained every step and sure enough it went as expected. The costing was clear and finance options ex... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We made our decision to install PV panels and selected Lime as the provider. From the outset their sales and install staff have been outstanding. Every step explained during the initial meeting and c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff at Lime were excellent at explaining all aspects of getting solar panels and what would be best for me. Installation was very quick and well organised, including scaffolding. A lovely set of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everyone at Lime was super friendly and helpful, responding quickly to any queries we had. The scaffolders arrived the day before and got everything erected swiftly. The following day, the solar team... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

348 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 75 % de ses avis négatifs

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4,8

Tous les avis

(348)

261 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

The initial contact was excellent

The initial contact was excellent. The presentation was informative and all questions I wanted to ask were answered. The date was arranged to suit me and the scaffolding company used were polite and informed me that they would be arriving early in the morning. On the day of the installation, the team of three were polite, checked that the area for the location of the battery and inverter was as I had requested. They were very efficient hardworking and tidies away. The App unfortunately had technical issues but the engineer did a quick view on his phone. Customer service checked afterwards that the installation had gone well.I mentioned that i really needed to know how the app works and was told that they would get someone to contact me. They have now spoken with me and explained how the App works and have forwarded all the paperwork needed to be able to apply for a SEG from my provider. Great post installation service thank you for your prompt response.

12 octobre 2026
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Réponse de Lime

Hi Angela,

Thank you for taking the time to share your detailed feedback about your experience with Lime.

We are delighted to hear that you were pleased with the initial consultation and the professionalism of both our installation and scaffolding teams. It is particularly encouraging to know that the installation was completed efficiently and to your satisfaction.

We are sorry to hear that aspects of our post-installation support did not initially meet your expectations. Having looked into your feedback, we understand that one of our engineers contacted your husband following the installation to assist with setting up the monitoring app and explaining how it works, as this could not be fully completed on the day of installation.

We are pleased that we have now been able to clarify the support provided and the documentation and requirements involved in moving onto a SEG tariff. We appreciate that there can be a lot of information to take in following an installation and our team is always happy to provide further guidance whenever needed.

If you require any additional assistance, please do not hesitate to get in touch.

Thank you again for choosing Lime and for your kind words about our teams. We look forward to continuing to support you throughout your solar journey.

Lime 🍋‍🟩🍋‍🟩

Noté 5 sur 5 étoiles

Brilliant teamwork

Brilliant teamwork , fast and efficient . No issues involved.

17 octobre 2026
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Réponse de Lime

Hi Mr Simpson,

Thank you for taking time to review your recent installation journey.

We are delighted to read your feedback.

We hope you enjoy the benefits of your system for many years to come.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

The whole process was very good

The whole process from start to finish was good with a personnel touch. Friendly and ready to advise. The contractors used for the install works were all very friendly and respected our property.

16 octobre 2026
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Réponse de Lime

Hi Mr Ruffle,

Thank you for taking the time to leave us such a lovely review!

We’re delighted to hear that you had a positive experience from start to finish and that you appreciated the personal touch throughout your journey with Lime.

It’s also great to hear that our installation team were friendly, professional and respectful of your property.

Thank you again for choosing Lime and for your kind feedback. We really appreciate your support!

🍋‍🟩

Noté 5 sur 5 étoiles

Solar installation.

Right from the survey to the final solar installation, every aspect of dealing with Lime was a pleasure. Everybody was extremely helpful and friendly. I can't recommend them enough.

16 octobre 2026
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Réponse de Lime

Hi Mr Jones,

Thank you so much for your lovely review.

It’s fantastic to hear you had such a great experience with us from the very first survey right through to installation. We’re really pleased the team made the whole process easy and enjoyable for you.

Your kind words and recommendation mean a lot to us all.

Thanks again for choosing Lime and we hope you enjoy all the benefits of your new solar system for many years to come!

🍋‍🟩

Noté 5 sur 5 étoiles

Excellent team very polite

Excellent team very polite, communitive and helpful. Installation done exactly as promised with expertise from scaffolding to electrical. Very neat job done electrically and left no mess.

16 octobre 2026
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Réponse de Lime

Hi Christine,

Thank you so much for your kind feedback!

It’s lovely to hear that you had such a positive experience with our team throughout the installation process.

We always aim to make the whole journey as simple and seamless as possible, so it’s fantastic to hear that everything went as promised and that the team delivered such a neat and tidy installation.

Thanks again for choosing Lime and taking the time to share your experience. We really appreciate it 🍋‍🟩🍋‍🟩

Noté 5 sur 5 étoiles

All Lime staff have been incredibly…

All Lime staff have been incredibly helpful all the way through. The installation team were fabulous and explained everything very clearly. I would highly recommend to anyone contemplating a dolar solution.

15 octobre 2026
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Réponse de Lime

Hi,

Thank you so much for taking the time to leave us such a lovely review!

We're really pleased to hear that everyone you dealt with at Lime made your experience a positive one. It's especially nice to hear that the installation team took the time to explain everything clearly and make sure you were happy with how it all worked.

Feedback like yours genuinely means a lot to the whole team, and we'll be sure to pass your kind words on to everyone involved.

Thank you again for putting your trust in Lime and for recommending us to others. We really appreciate it and hope you enjoy your new solar system for many years to come!

🍋‍🟩🍋‍🟩

Noté 5 sur 5 étoiles

From start to finish everything ran…

From start to finish everything ran like clockwork. The staff on the phone were both courteous and informative. The estimator was extremely thorough in his explanation of everything and did not pressurise for a sale and the work itself was carried out quickly, competently and very tidily. After sales call and information were first class

15 octobre 2026
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Réponse de Lime

Hi Mr McKinven,

Thank you so much for your lovely review!

It’s fantastic to hear that everything ran so smoothly from start to finish. We’re especially pleased that you found our office team helpful and informative and our installation team efficient and tidy.

It’s also great to hear that our aftercare service continued that positive experience!

We’ll be sure to pass your kind words on to everyone involved. Thanks again for choosing Lime, we really appreciate your support!

🍋‍🟩🍋‍🟩

Noté 5 sur 5 étoiles

From start to finish been a great…

From start to finish been a great experience. It wasn't the cheapest quote however reading the reviews and the experience was definitely worth the extra for peace of mind especially as the items last a long time

15 octobre 2026
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Réponse de Lime

Hi Mr Thomas,

Thank you so much for your lovely review!

It’s fantastic to hear that you’ve had such a positive experience with Lime from start to finish. We’re especially pleased that the reviews gave you the confidence to choose us and that your experience has given you the peace of mind you were looking for.

It really means a lot to know that you feel you made the right choice when making such a long-term investment in your home.

Thank you again for putting your trust in Lime. We really appreciate your support and hope you enjoy your new solar system for many years to come!

🍋‍🟩🍋‍🟩

Noté 4 sur 5 étoiles
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Réponse de Lime

Hi Mr Yates,

Thank you for taking time to review your recent installation.

We are pleased to read that you are happy with your experience and we thank you for business.

Lime 🍋‍🟩🍋‍🟩

Noté 5 sur 5 étoiles

Fantastic service

Professional service from start to finish. Sales to installation - fantastic and informed experience.

Thank you!

13 octobre 2026
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Réponse de Lime

Hi,

Thank you for your lovely feedback!

It’s great to hear you had such a positive experience from sales through to installation and felt well informed throughout.

Thanks again for choosing Lime, we really appreciate your support!

🍋‍🟩🍋‍🟩

Noté 5 sur 5 étoiles

Finally took the plunge

Sales rep was honest and down to earth snd installation team were fantastic, got everything finished in one day. Been pondering solar panels for years, wish i’d done it sooner.

13 octobre 2026
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Réponse de Lime

Hi Mr Vickers,

Thank you so much for your lovely review!

After thinking about solar for so many years, it’s great to hear you finally took the plunge and are wishing you’d done it sooner!

We’re really pleased our sales rep made you feel comfortable and that the installation team did such a fantastic job getting everything completed in just one day.

Thanks again for putting your trust in Lime. We’re delighted to have been part of your move to solar!

🍋‍🟩🍋‍🟩

Noté 5 sur 5 étoiles

Very impressed with Lime Solar

I was impressed with Lime Solar from start to finish, we paid quite a lot for our solar setup that includes 6 panels plus 2 x5.8kw batteries along with an EV car charger.
The scaffolding went up very quickly after agreeing the prices which did include a bit of too-ing and fro-ing but once agreed all was plain sailing from there. The electricians and fitters were brilliant and quickly installed all components and within about 6 hours all was installed and working.
So great comms, great workmanship and easy to talk and deal with.
I have recommended to friends also to use Lime Solar.

24 septembre 2026
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Réponse de Lime

Hi Mr Duggan,

Thank you for taking the time to share such positive feedback.

We’re delighted to hear that your experience with Lime was a positive one and that, once everything was agreed, the installation of your solar panels, batteries and EV charger was completed so efficiently.

It’s particularly pleasing to hear your comments regarding our communication, workmanship and the professionalism of our installation team.

Thank you again for choosing Lime and for recommending our services to others. We genuinely appreciate your trust and support!

🍋‍🟩🍋‍🟩

Noté 3 sur 5 étoiles

Solar & battery installation

Had my solar and battery installation in for 9 months now.Don't believe in leaving a review right away.
Initial survey was very informative one of the best we had ,although with some of the info the truth was stretched a little.
Installation was done in one day ,no problems accept for some broken tiles on roof.All replaced except for one missed.
It's after installation that things are not quite so good.Phone calls are not returned.Had a small issue with the bird protection.Took 4 phone calls and 3 months to fix.Cracked tile still not fixed after a few phonecalls(lost count).Phoned today about a battery issue ,was told they would phone back ,no phone call.Tried later and got a automated message.
Customer service seems to be the letdown.

5 octobre 2026
Avis spontané
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Réponse de Lime

Hi,

Thank you for taking the time to share your honest feedback.

We're pleased to hear that your initial survey and installation were largely positive, but we're genuinely sorry that the aftercare service did not meet the same standard.

We fully appreciate your frustration regarding the delays in addressing the bird protection, roof tile and battery concerns, particularly having to make repeated calls for updates. This is certainly not the level of communication or service we aim to provide.

We're pleased that we have since been in contact and all outstanding issues have now been resolved. We appreciate your patience while we worked through these matters and your feedback is valuable in helping us improve our aftercare service.

Thank you again for choosing Lime and giving us the opportunity to put things right.

🍋‍🟩🍋‍🟩

Noté 4 sur 5 étoiles

Solar Panel Installation complete despite an initial hitch

The solar panel installation went relatively smoothly. The electrical side of the installation went without a hitch and I was given a full description of how the system worked. This included downloading the Fox App in which I am able to view how much energy my house demand is at any one time, the energy generated by the solar panels and the flow of electricity to or from the grid.
Only down side was that the chaps installing the panels broke a significant number of concrete roof tiles which had only just been installed by a separate roofing contractor on my behalf. The probable reason for this was that new tiles were still very “green” and relatively weak. However I arranged a meeting between the Lime roofing contractor and my original roofing contractor the next morning and between them all broken tiles were replaced and all solar panels were installed.
Finally I received a phone call from Lime’s admin team to advise me that they had issued the necessary documents to get the system certified and I should receive word back within a couple of weeks from the various bodies to allow me to progress with earning some “spondoolies”from my energy provider.
Overall I am delighted that the solar panels have been installed and things are moving forward to getting my system certified.

26 septembre 2026
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Réponse de Lime

Hi Willie,

Sorry to hear about the broken tiles but I am glad this has been resolved and the system is ready to go. I am sure you will already be enjoying seeing that energy come in from the panels and putting it to good use.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

Everything went smoothly and completed…

Everything went smoothly and completed within one day

24 septembre 2026
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Réponse de Lime

Hi Mr Brooks,

Thank you for taking the time to review your recent experience with Lime.

We are delighted to read your feedback and thank you for entrusting us with your solar installation.

We hope you enjoy the benefits of your system for years to come.

Thanks,
Lime 🍋‍🟩

Noté 5 sur 5 étoiles

Chaps arrived nice and early

Chaps arrived nice and early, I did offer tea or coffee but they thanked me but wanted to get on with the job very professional, I was asked if I was happy with the design on the original plan, they recomended a better design for the panels to be placed, I agreed with whey suggested, work was efficient none stop from start to finish, the chaps were very friendly, everything was explained to me I was shown the workings of the battery etc how the system worked, a wee bit out of my depth their but got the gist of it, the house and surroundings were left as found, very impressed with all the work carried out.

29 septembre 2026
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Réponse de Lime

HI Angie,

Thank you so much for taking the time to leave us such a detailed review.

It’s fantastic to read how impressed you were with the installation team and that they took the time to discuss the panel layout with you and provide suggestions for a better layout.

We’re also really pleased that everything was explained to you, including how the battery and system work, we completely understand there can be a lot to take in at first!

We’ll be sure to pass your lovely feedback on to the team. Thank you again for choosing Lime, and we hope you enjoy all the benefits of your new system 🍋‍🟩

Noté 5 sur 5 étoiles

From sales to installing to after care…

From sales to installing to after care brilliant

1 octobre 2026
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Réponse de Lime

Hi Jake,

Thanks for your kind feedback.

Customer service is very important to us, so it is lovely to read your kind words regarding that.

Thanks Lime 🍋‍🟩

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service, seamless installation on the day, very clean and tidy up afterwards
Special mention to Sam who took the time afterwards to explain everything in detail. We would recommend Lime for solar panel installation

1 octobre 2026
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Réponse de Lime

Hi Stephen,

Great to hear how well the installation went for you, the team are always on hand to go over anything you are unsure of and I will be sure to pass on the kind mention to Sam.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

Great experience from the North of Scotland

We had Nigel come round to the house to do our visit/review and he was very informative and helpful. He explain everything clearly, carefully and answered any questions we had then and there.

Shelley in the office has been so helpful once we decided to go ahead and has kept us informed at every stage of the process and she couldn't be any nicer and friendlier which brings a level of comfort and reassurance.

Install was done smoothly and efficiently by a team from Glasgow who more than likely spent more time travelling to us than the time the install took from start to finish. They were friendly and introduced themselves upon arrival and explained what role each of them were here to undertake and we couldn't be happier with how it all went.

Overall a very smooth and seamless experience and would highly recommend.

1 octobre 2026
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Réponse de Lime

Hi Liam,

I am delighted to hear how well your experience has been with us, this is exactly how we want every customer to feel when they choose Lime as their trusted installer.

We are all so invested in providing the very best and I will be sure to pass on the kind words to the full team involved.

Thank you for taking the time to leave us such a detailed and positive review.

Lime 🍋‍🟩

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