From start to finish we had a very positive experience. The estimator gave clear information and explained every step and sure enough it went as expected. The costing was clear and finance options ex... Voir plus
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From start to finish we had a very positive experience. The estimator gave clear information and explained every step and sure enough it went as expected. The costing was clear and finance options ex... Voir plus
L'entreprise a répondu
We made our decision to install PV panels and selected Lime as the provider. From the outset their sales and install staff have been outstanding. Every step explained during the initial meeting and c... Voir plus
L'entreprise a répondu
The staff at Lime were excellent at explaining all aspects of getting solar panels and what would be best for me. Installation was very quick and well organised, including scaffolding. A lovely set of... Voir plus
L'entreprise a répondu
Everyone at Lime was super friendly and helpful, responding quickly to any queries we had. The scaffolders arrived the day before and got everything erected swiftly. The following day, the solar team... Voir plus
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The initial contact was excellent. The presentation was informative and all questions I wanted to ask were answered. The date was arranged to suit me and the scaffolding company used were polite and informed me that they would be arriving early in the morning. On the day of the installation, the team of three were polite, checked that the area for the location of the battery and inverter was as I had requested. They were very efficient hardworking and tidies away. The App unfortunately had technical issues but the engineer did a quick view on his phone. Customer service checked afterwards that the installation had gone well.I mentioned that i really needed to know how the app works and was told that they would get someone to contact me. They have now spoken with me and explained how the App works and have forwarded all the paperwork needed to be able to apply for a SEG from my provider. Great post installation service thank you for your prompt response.

Réponse de Lime

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The whole process from start to finish was good with a personnel touch. Friendly and ready to advise. The contractors used for the install works were all very friendly and respected our property.

Réponse de Lime
Right from the survey to the final solar installation, every aspect of dealing with Lime was a pleasure. Everybody was extremely helpful and friendly. I can't recommend them enough.

Réponse de Lime
Excellent team very polite, communitive and helpful. Installation done exactly as promised with expertise from scaffolding to electrical. Very neat job done electrically and left no mess.

Réponse de Lime
All Lime staff have been incredibly helpful all the way through. The installation team were fabulous and explained everything very clearly. I would highly recommend to anyone contemplating a dolar solution.

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From start to finish everything ran like clockwork. The staff on the phone were both courteous and informative. The estimator was extremely thorough in his explanation of everything and did not pressurise for a sale and the work itself was carried out quickly, competently and very tidily. After sales call and information were first class

Réponse de Lime
From start to finish been a great experience. It wasn't the cheapest quote however reading the reviews and the experience was definitely worth the extra for peace of mind especially as the items last a long time

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Professional service from start to finish. Sales to installation - fantastic and informed experience.
Thank you!

Réponse de Lime
Sales rep was honest and down to earth snd installation team were fantastic, got everything finished in one day. Been pondering solar panels for years, wish i’d done it sooner.

Réponse de Lime
I was impressed with Lime Solar from start to finish, we paid quite a lot for our solar setup that includes 6 panels plus 2 x5.8kw batteries along with an EV car charger.
The scaffolding went up very quickly after agreeing the prices which did include a bit of too-ing and fro-ing but once agreed all was plain sailing from there. The electricians and fitters were brilliant and quickly installed all components and within about 6 hours all was installed and working.
So great comms, great workmanship and easy to talk and deal with.
I have recommended to friends also to use Lime Solar.

Réponse de Lime
Had my solar and battery installation in for 9 months now.Don't believe in leaving a review right away.
Initial survey was very informative one of the best we had ,although with some of the info the truth was stretched a little.
Installation was done in one day ,no problems accept for some broken tiles on roof.All replaced except for one missed.
It's after installation that things are not quite so good.Phone calls are not returned.Had a small issue with the bird protection.Took 4 phone calls and 3 months to fix.Cracked tile still not fixed after a few phonecalls(lost count).Phoned today about a battery issue ,was told they would phone back ,no phone call.Tried later and got a automated message.
Customer service seems to be the letdown.

Réponse de Lime
The solar panel installation went relatively smoothly. The electrical side of the installation went without a hitch and I was given a full description of how the system worked. This included downloading the Fox App in which I am able to view how much energy my house demand is at any one time, the energy generated by the solar panels and the flow of electricity to or from the grid.
Only down side was that the chaps installing the panels broke a significant number of concrete roof tiles which had only just been installed by a separate roofing contractor on my behalf. The probable reason for this was that new tiles were still very “green” and relatively weak. However I arranged a meeting between the Lime roofing contractor and my original roofing contractor the next morning and between them all broken tiles were replaced and all solar panels were installed.
Finally I received a phone call from Lime’s admin team to advise me that they had issued the necessary documents to get the system certified and I should receive word back within a couple of weeks from the various bodies to allow me to progress with earning some “spondoolies”from my energy provider.
Overall I am delighted that the solar panels have been installed and things are moving forward to getting my system certified.

Réponse de Lime
Everything went smoothly and completed within one day

Réponse de Lime
Chaps arrived nice and early, I did offer tea or coffee but they thanked me but wanted to get on with the job very professional, I was asked if I was happy with the design on the original plan, they recomended a better design for the panels to be placed, I agreed with whey suggested, work was efficient none stop from start to finish, the chaps were very friendly, everything was explained to me I was shown the workings of the battery etc how the system worked, a wee bit out of my depth their but got the gist of it, the house and surroundings were left as found, very impressed with all the work carried out.

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From sales to installing to after care brilliant

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Fantastic service, seamless installation on the day, very clean and tidy up afterwards
Special mention to Sam who took the time afterwards to explain everything in detail. We would recommend Lime for solar panel installation

Réponse de Lime
We had Nigel come round to the house to do our visit/review and he was very informative and helpful. He explain everything clearly, carefully and answered any questions we had then and there.
Shelley in the office has been so helpful once we decided to go ahead and has kept us informed at every stage of the process and she couldn't be any nicer and friendlier which brings a level of comfort and reassurance.
Install was done smoothly and efficiently by a team from Glasgow who more than likely spent more time travelling to us than the time the install took from start to finish. They were friendly and introduced themselves upon arrival and explained what role each of them were here to undertake and we couldn't be happier with how it all went.
Overall a very smooth and seamless experience and would highly recommend.

Réponse de Lime
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