Lime Avis 

348
•
TrustScore 5 sur 5

4,8

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From start to finish we had a very positive experience. The estimator gave clear information and explained every step and sure enough it went as expected. The costing was clear and finance options ex... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We made our decision to install PV panels and selected Lime as the provider. From the outset their sales and install staff have been outstanding. Every step explained during the initial meeting and c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff at Lime were excellent at explaining all aspects of getting solar panels and what would be best for me. Installation was very quick and well organised, including scaffolding. A lovely set of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everyone at Lime was super friendly and helpful, responding quickly to any queries we had. The scaffolders arrived the day before and got everything erected swiftly. The following day, the solar team... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

348 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

Comment cette entreprise utilise Trustpilot

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4,8

Tous les avis

(348)

248 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Excellent

Excellent , all very good from start to finish

24 juin 2026
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Réponse de Lime

Hi Graeme,

Great to hear all went well.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

Whole team have been professional and…

Whole team have been professional and prompt throughout the whole process. Fit team were professional and discussed each step before and during installation.

30 juin 2026
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Réponse de Lime

Hi,

Great to hear how well your installation has went.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

Excellent company with outstanding customer service.

My experience with Lime has been excellent from first contact. Everything has happened when I was told it was going to, everyone has been polite, cheerful and have gone out of their way to make sure that everything was correct. My new solar setup worked immediately, and is already making a difference. The customer service has been outstanding, with no query too small for them to handle, and explanations of the system are clear and easy to understand. The whole process has been excellent from start to finish and I highly recommend Lime for your solar panel needs.

29 juin 2026
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Réponse de Lime

Hi Olivia,

What a wonderful experience you have had, I would expect nothing less but it is always fantastic to hear from our customers. We really cannot ask for more than a recommendation, it is truly the biggest compliment.

Thank you for leaving us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

Very quick and tidy. Excellent

The scaffolding was erected in the morning and the guys came an hour later and did the whole solar install and hook up very quickly. Really tidy job and kept us informed about their next steps all the way through.

First rate service and staff, Tyson and Dan. Brilliant

24 juin 2026
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Réponse de Lime

Hi Malcolm,

Great to hear how easy the installation went for you and I will be sure to pass on the praise to the team.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

Excellent service

The whole process from start to finish was excellent. Great communication at all times. Scaffolders arrived at 8am, Installers soon after closely followed by the electrician who installed the equipment and had the system up and running early afternoon.

23 juin 2026
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Réponse de Lime

Hi John, delighted to hear how well your installation went. The team are fantastic and I will be sure to pass on the comments to them.

Thank you for taking the time to leave a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

Great service and product

Great service and product

22 juin 2026
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Réponse de Lime

Hi Craig, delighted to hear everything has been great for you.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

Your installation was excellent

Your installation was excellent
The installers knew exactly what to do

22 juin 2026
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Réponse de Lime

Hi Scott, great to hear how well the installation went for you.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 1 sur 5 étoiles

DISHONEST: YOU GET A CHEAPER QUOTE A FEW DAYS LATER

Received a quote, hugely expensive compared to 4 other quotes. Up front with a price drop on the night, £1500 for me but still £3,000 more expensive.

What has become apparent is a few days later you will get a call from someone else in the business offering a further discounted rate because of a cancellation. Might sound plausible on its own but speaking with my neighbour about our journey into renewables and she had the same story fed to her earlier in the year.*

*She was offered a free battery on the night rather than a price drop.

Not one for leaving negative reviews, but felt compelled to review here rather than Google as Lime are very keen in their slide show to direct you to TrustPilot.

Lime are clearly ripping customers out of hard earned cash by luring you in on the day. I'd been looking for a solar system to lower my bills as I feel the pressure of the ever increasing energy costs and I suspect others are too. Every penny matters and this company seem to be out to exploit those of us feeling the pinch

The dishonesty from this company is frustrating knowing I don't have a wider audience to ensure unsuspecting customers don't fall for their ruse.

After looking into this type of ploy I understand it probably will not be isolated to this industry but it was the sheer audacity of the pricing they want you to part with to begin that is my real concern.

Buyers beware. Get several quotes.

11 mai 2026
Avis spontané
Noté 4 sur 5 étoiles

The overall communication with us was…great

The overall communication with us was great from everyone there. Accessibility to yourselves also good
The plan was nt effective in practice though.
But the team have done a wonderful job fitting it under very difficult conditions, as the cottage is small with no loft space.

17 juin 2026
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Réponse de Lime

Hi Liz, we certainly try our best and the team are fantastic when faced with a problematic situation. I am glad to hear we got there in the end.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

Whole process from start to completion…

Whole process from start to completion very smooth - constantly kept up to date with clear explanations pre purchase (by Greg), in process (by Shelley) and on installation by the roofers and electricians (led by Harris). Looking forward to commencing by solar panel journey and no hesitation in recommending Lime

17 juin 2026
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Réponse de Lime

Hi Shirley, great to hear what wonderful experience you have had with us. The team are all fantastic and I will be sure to pass on the lovely comments. We are excited for you on your solar journey.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

My Experience with Lime

All the processes were smooth,easy and well explained.
The team were very professional, efficient and friendly. In only few hours they did all the work.
I do not have any issues with them. They explained everything and answered for all our questions.
For all the staff from Lime I want to say a Big Thank you! I will strongly recommend Lime.

17 juin 2026
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Réponse de Lime

Hi, what a wonderful journey you have had with us at Lime. I will be sure to pass on the lovely comments to the team.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 1 sur 5 étoiles

I got quoted £6500 more than other…

I got quoted £6500 more than other solar companies that offer the exact same set up. There are much cheaper finance on the market than theirs so that you don’t take their offer of 20yrs repayment and end up paying double for it, I advise anyone to do their homework on available companies out there to save yourself thousands, post been up a few days now and no reply to it from the company mentioned, wonder why that is

13 juin 2026
Avis spontané
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Réponse de Lime

Hi Mr Owen,

Thank you for taking the time to leave your feedback on your experience with us.

Firstly we completely agree that customers should carry out their own research before making an informed decision on a solar installation. We encourage this, as it allows customers to compare products, warranties, finance options, company credentials and service levels to ensure they choose the provider that best suits their needs.

We have never positioned ourselves as the cheapest company in the market and we actively recognise that there will potentially be lower-priced alternatives available during the survey as well as more expensive. However our focus has always been on delivering a high standard of service, quality products, professional installation and ongoing support throughout the lifetime of the system that we feel provides great value for money for all our customers.

With that in mind, we are naturally a little disappointed to receive a 1-star review on this occasion. Particularly as you progressed through our survey process, accepted the quotation presented, signed the agreement and subsequently completed a finance application. Whilst we appreciate that you may have later found alternative options that you felt offered better value, your decision to proceed through these stages suggested that you were initially satisfied with our proposal, benefits illustration and overall service provided during your customer journey.

We respect that every customer must make the decision that is right for them, and price will always be an important factor in that process. However, we believe the overall experience, support and professionalism we provide are equally important considerations, which is reflected in the many positive reviews left by our customers.

We wish you all the best with your solar project and thank you again for allowing us the opportunity to show you the benefits of renewable energy at your property.

If you wish to discuss your feedback further please feel free to email us on info@lime.online

Noté 5 sur 5 étoiles

Very professional

Very professional, explained every step of the way, asking for routing when needed. Stuart answered all questions clearly and confidently.

3 juin 2026
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Réponse de Lime

Hi Pamela, great to hear how well the installation has been for you.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

Extremely helpful and professional from…

Extremely helpful and professional from start to finish. Kept me informed at every stage. The guys who installed it were brilliant. Worked extremely hard and tidied up after themselves.

12 juin 2026
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Réponse de Lime

Hi Sandra, delighted to hear how the full installation has been for you. We are all committed to delivering the best possible service to every customer and I will be sure to pass that onto the team.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

It was great service from start to end…

It was great service from start to end , the 3 guys came out to install it no issues no complaints, great service

11 juin 2026
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Réponse de Lime

Hi Annette, great to hear how well the installation went for you.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

We have been very impressed with Lime

We have been very impressed with Lime, from the initial visit, communications regarding their system and scaffolding, and the actual installation. The installation team worked until past 8:00pm to get the installation completed, and were very professional throughout. We would definitely recommend Lime.

10 juin 2026
Avis spontané
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Réponse de Lime

Hi Nick, delighted to hear how well the installation went for you, I would not expect anything less from the team. We really cannot ask for anything more than a recommendation from our customers, so thank you.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

Excellent service

All was great workman were all polite never left any mess
Excellent service..would recommend to others

3 juin 2026
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Réponse de Lime

Hi Grant, great to hear how well the installation went for you. A recommendation is truly the greatest compliment for the full team.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 4 sur 5 étoiles

Very professional and hard working…

Very professional and hard working would definitely recommend this company

4 juin 2026
Avis spontané
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Réponse de Lime

Hi Renee, great to hear and we cannot thank you enough for recommending us.

Thank you also for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 4 sur 5 étoiles

Good job!

The installation was efficient and quick, tidy and friendly workmen. My only issue is that the scaffold remains up, a week after completion; hence only 4 stars.

9 juin 2026
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Réponse de Lime

Hi Eric, great to hear how well the installation went for you and of course apologies in the delay of the scaffolding coming down. We do our best to get that up and down as efficiently as possible however and unfortunately in this case it was a little longer than we both would have wanted.

I hope you are now enjoying your panels.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

This installation was perfect from the…

This installation was perfect from the moment we signed up for the solar panels. Calls from Lime were very explanatory. The scaffolding company came and put the scaffolding up in less than 30 minutes. The installers arrived and took exactly the five hours we had been told it would take to install the panels, the battery and the other electrical wiring. Everything was explained to me, a walk around the battery and inverter and explanation of the app. Great work.

5 juin 2026
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Réponse de Lime

Hi Mr Gates, delighted to hear how efficient your experience has been with us.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

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