Lime Avis 

348
•
TrustScore 5 sur 5

4,8

Bien que nous ne vérifiions pas les affirmations individuelles, car les avis reflètent l’opinion personnelle des utilisateurs, certains avis sont accompagnés du statut « vérifié » lorsqu’il est possible de confirmer qu’une interaction avec l’entreprise a eu lieu. En savoir plus

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Lisez les avis des autres

Noté 5 sur 5 étoiles

From start to finish we had a very positive experience. The estimator gave clear information and explained every step and sure enough it went as expected. The costing was clear and finance options ex... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

We made our decision to install PV panels and selected Lime as the provider. From the outset their sales and install staff have been outstanding. Every step explained during the initial meeting and c... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The staff at Lime were excellent at explaining all aspects of getting solar panels and what would be best for me. Installation was very quick and well organised, including scaffolding. A lovely set of... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Everyone at Lime was super friendly and helpful, responding quickly to any queries we had. The scaffolders arrived the day before and got everything erected swiftly. The following day, the solar team... Voir plus

L'entreprise a répondu

À propos de l'entreprise


Coordonnées de contact

4,8

Excellent

TrustScore 5 sur 5

348 avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

Demande des avis aux clients

Cette entreprise invite régulièrement ses clients à laisser des avis, qu’ils soient positifs ou négatifs.

A répondu à 75 % de ses avis négatifs

Répond généralement dans un délai d'une semaine

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4,8

Tous les avis

(348)

248 avis reçus au cours des 12 derniers mois

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Noté 5 sur 5 étoiles

Great service

Great service. Steve Wilson explained everything very carefully which was most helpful. They actually call when they say they will which seems to be rare from other companies we spoke to. I would recommend Lime in a heartbeat. We are very happy with the installation as well - great service all around thank you.

29 mai 2026
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Réponse de Lime

Hi Sally, what a wonderful experience you have had with us, we expect nothing less from the team and are delighted you felt that throughout your installation. A recommendation is truly the greatest compliment we can receive.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 1 sur 5 étoiles

Spam Calls all day and night

4 juin 2026
Avis spontané
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Réponse de Lime

Hi Mr Mitchell,

Thanks for your feedback. I would like to investigate your feedback in more detail to understand what has lead to this review.

If you can please email directly to michael.jones@lime.online with some further details of your experience that would be greatly appreciated.

Thanks,
Michael

Noté 4 sur 5 étoiles

Excellent company to deal with.

Really on the ball working with you to decide the best installation with full details of what to expect.

Fully insured and provided very good paperwork.

Quality of work was generally good.

Would have been a 4.5 star review but the scaffolders weren't really on the ball with what was needed for getting solar panels onto the roof and this caused some delays.

26 mai 2026
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Réponse de Lime

Hi Peter, great to hear how well the installation has went for you, although I am sorry to hear about the delays regarding the scaffolding, it doesn't sound like the team at all and I will be sure to have a look into that. We do our best to ensure a smooth process from start to finish for all of our customers.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

Very knowledgeable about the product

Very knowledgeable about the product, clear and concise without seeming pushy. Quick and painless installation. Really happy…

26 mai 2026
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Réponse de Lime

Hi Stewart, delighted to hear how happy you have been on your solar journey with us, exactly how it should be.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

Very helpful team throughout the whole…

Very helpful team throughout the whole process and the installation.

2 juin 2026
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Réponse de Lime

Hi Martin, delighted to hear, our team are always on hand to help.

Thank you for taking the team to leave us a review.

Lime 🍋‍🟩

Noté 3 sur 5 étoiles

Don't be Pressured with a discount, remember due diligence and get at least 3 quotes for comparrison

I filled my details national- energyhelp- .org/ for some soar panel funding and advice on good companies in my area thinking a .org will be an independent advice site not specifically linked to any company. Apparently Not the case. I arranged a Survey and a quote. Arrived on time and was very informative but some what repetitive on their excellence rating and all their accreditation's. Which I would find out myself anyway doing my due diligence as with any company these days. I was well informed throughout the survey presentation and discussed my options I was initially impressed.
Then I received my quote which sounded quite reasonable to me.

"But then If you sign up now now I can knock you off £1,400 to £1,500 off the price which is roughly the cost of that additional battery that you were thinking about."
Hmmm at least he didn't fake call their managers at the office I'm now thinking"

I said I would think about it as I would have to mull it over, and asked if the quote and details could be e-mailed to me.
The surveyor/salesman could not understand why I would not sign up then and there.
Again repeated I would think about it as I would have to mull it over, and if the quote and details could be e-mailed to me so I could go over the details in my own time and most likely I would sign up if everything checked out.

I'M Still waiting for the Quote and the details whilst of course getting other quotes

19 mai 2026
Avis spontané
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Réponse de Lime

Hi Mr Pigott,

Firstly, thank you for taking the time to provide feedback regarding your experience with us.

We are surprised to learn that you have not received a quotation, as our usual process is for quotations to be issued directly following the survey appointment. Please allow us some time to investigate why this may not have been sent through to you and to establish where the process may have fallen short.

We would also like to thank you for allowing us the opportunity to survey your property and discuss the options available to you. We appreciate the time you spent with our representative and will be in touch once we have completed our investigation.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

From start to finish this company kept…

From start to finish this company kept in touch. Very professional and polite. Scaffolding went up in the agreed time frame and I am sure it will be removed in the time frame. Shelly from the office kept in touch before and after the installation and everything seems to be working as it should. I get see why there is no negative reviews for this company.

28 mai 2026
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Réponse de Lime

Hi Jordan, happy to hear how well the installation has went for you. We do our best to ensure every project runs on time with minimal inconvenience for our customers.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

Solar installation

Well informed at all stages and installation of scaffolding and solar panels went smoothly. All installers were polite and helpful. Customer service was also good.

28 mai 2026
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Réponse de Lime

Hi John, great to here how well the installation went for you.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

The fitting of solar panels went really…

The fitting of solar panels went really smoothly, Scaffolding was erected tidily and safely , the solar panel fitters and electrician worked swiftly and left no mess, the guys were polite and friendly, as per plan scaffold was removed and again left no mess at all, overall a professional outfit, the office staff kept in touch throughout the process and paperwork was issued to me as planned, thanks for a great experience

21 mai 2026
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Réponse de Lime

Hi James, what a fantastic breakdown of your installation experience. I am delighted to hear how well it has been for you and I will be sure to pass on to the team.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

Great service,arrived promptly

Great service,arrived promptly, very helpful

27 mai 2026
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Réponse de Lime

Hi Lesley, great to hear. We are always on hand to help.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

Customer service was very good

Customer service was very good, good communication. All good so far.

27 mai 2026
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Réponse de Lime

Hi Peter, delighted to hear how well the process has been. Our team are always on hand to help.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

Installers par excellence

Installers encountered two (building) issues with the install BUT were more than able to overcome them - all this in the heatwave of May 2026. No complaints from them and none from me - fair play to the guys.

27 mai 2026
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Réponse de Lime

Hi Tom, fantastic to hear and I would not expect anything less from our wonderful team.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

Lime where excellent from asking for a…

Lime where excellent from asking for a quote the lime sales rep Greg was polite and explained everything and was given a date for installation scaffolders arrived 5 days before install date . Went up quickly installation was quick safely .installers where very efficient polite cleaned up all the mess and answered all my questions it was faultless from start to finish I would recommend as a quality trust worthy company

27 mai 2026
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Réponse de Lime

Hi Kevin, great to hear how well the installation has been for you, I will pass on the compliments to the team. Thank you for recommending us, it means so much to us.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

Very prompt service and installation

Very prompt service and installation. Gold stars for the installers. Neat, tidy, efficient and accommodating.
HQ staff always accessible and responsive with nothing too much bother for them.
Delighted I used them for my solar installation.

27 mai 2026
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Réponse de Lime

Hi Charles, delighted to hear how well everything has been for you and I will be sure to pass on the compliments to the team. We are always on hand to help.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

Solar and battery install Aberdeenshire

20 x 450W and 2 x 11.5 kW battery install with EPS in Aberdeenshire.

Great service from initial quote through to final installation. No pressure survey and quote from helpful team.

Fully installed and commissioned within 3 weeks of site survey. Installers couldn’t have been more helpful and kept the site clean and tidy. I would thoroughly recommend.

27 mai 2026
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Réponse de Lime

Hi Mark, fantastic to hear how well the installation has went for you and I will pass on the credit to the team. We cannot thank you enough for recommending us, it truly is the greatest compliment.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

Very efficient

Very efficient. Very knowledgeable and lovely customer service.

19 mai 2026
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Réponse de Lime

Hi Lynda, great to hear how how well the installation has been for you.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

If you are planning getting solar…

If you are planning getting solar panels this is the company to go with. From start to finish i couldn't fault them one little bit. Very professional guys! I recommend this company 💯

14 mai 2026
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Réponse de Lime

Hi Annie, what a wonderful review to read, a recommendation truly is the biggest compliment we can get.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

A Company well worth considering

From start to finish the purchase and installation of our solar panels has been efficient, professional and clearly explained. We were wary of responding to a Facebook advert but from the first phone call it was apparent this company is customer focussed. The product is first class and almost immediately we can see how this will benefit our heavy energy consumption. One or two very minor points were quickly addressed. No delays, helpful and knowledgeable office staff and skilled teams on site made this a better experience than we could have hoped for. Thank you Lime.

21 mai 2026
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Réponse de Lime

Hi Evelyn, I am delighted to hear how well the full process has been for you. We do our best to ensure every installation is as seamless as possible and if any issues do arise we make sure they are resolved, again with minimal upset.

Thank you for taking the time to leave us such a detailed review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

From the sales team to the fitting of…

From the sales team to the fitting of the solar system it was explained in full detail they didn’t try to force a sale on to me which I found to be nice as usually some try to force it onto you but not Lime solar - thank you all that were involved from head office to the work team you are all professional in your job

21 mai 2026
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Réponse de Lime

Great to hear how well the full process has been for you and I will be sure to pass on to the team, we do our best for every customer.

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

Noté 5 sur 5 étoiles

Very professional install

Very professional install, team very helpful and considerate

21 mai 2026
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Réponse de Lime

Hi Rachel, great to hear!

Thank you for taking the time to leave us a review.

Lime 🍋‍🟩

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