Lior Avis 

I only wish I could give this -180 because as of today that is how many emails their AI and I have sent back and forth for the past two months. Ordered May 9th. Two Months and 180 emails as of tonight. They lie. They send repetitive generated emails. They will not send USPS tracking # so therefore it cannot be tracked by the US Postal Service. First shipment was supposedly returned to sender. Was told a Replacement order was sent after much complaining and it was immediately rerouted back to LIOR. Coincidentally, the shipment that was returned to them was shown on the link THEY sent to have been delivered. I emailed how could it be delivered when your own email showed the orders returned to you. I asked for a phone call and was told they were unable to contact via phone. If you call their 877 number you will get a bot and the run around until you hang up. I tried to use their online chat and waited 2 hours for someone (AI) to come online. AI never did. They have shown the package delivered THREE TIMES. It has never been delivered. The last email asked me to first send them a picture of the items. Hard to do when you never received anything. I left a note in my mailbox and today after my mail carrier got off work, he even stopped by my house to try to get a USPS tracking number. It is not a coincidence that their name LIOR is pronounced LIAR. If you order from them, count that money gone. They scammed me for $69. And they do NOT care at all.

Contacted me on tiktok. The pics are very clear. Buy a bathing suit for 6 dollars and Shein and sell it for over more then 200... Big scammers with no shame at all.

Seems like a scam, item (kangaroo pocket t-shirt) has been stuck somewhere in the shipping process and it's been 30+ days. I've been correpsonding with their support team who, turns out, is just an AI that I keep having the same repeating conversation with. They keep promising (1) a replacement shipment and (2) a store credit for the inconvenience, and neither of those have been given, either. 20+ emails back and forth to get nowhere, totally ridiculous.

Ordered on 8/6, paid £7 for express shipping! The most I’ve ever spent on shipping so that my husband would have it in time for his bday. I received it on the 19/6!! They’re offering my £7 back as store credit, like I’m going to buy from them again. Everytime I reply saying no I will have it back to original payment method they send out the same generic email back saying they’re escalating my query. Boring. Don’t order from them get the same thing off Amazon.

ZERO if i could rate them that. I cancelled IMMEDIATELY when the price shown after purchase was DOUBLED. They've sent me the same auto generated email daily and are stalling.
This is a scam company and they need to be brought down. I'm on that.

Hello, I would like assistance resolving an issue with the clothing company Lior.
I purchased an item that didn't function because I was too small. At first they offered to return the item for refund or store credit for exchange. I chose store credit fir exchange, but no store credit was added to my account. I sent screensshots of my account lack of credit and it was ignored. I was asked if I wanted a return the item for refund or store credit for exchange again. My answers were ignored. Finally I asked for the refund instead. I was told I had to pay for return shipping and would be charged a 2% reshelving fee!

Stay away from ordering from this company LOIR !! They are rude and won't get back to you!! You won't get refunded if you need to be.. I ordered 2 different sizes in the kangaroo shirt to hold the baby in. Kept Medium but wanted to return the large. Contacted them through the support they provided to do returns, no reply back at all!! They ghosted me!! But when l wanted to ask a question to purchase the Medium they answered but returns? Nope !!! Nothing from them.... Their policy says they do returns, but no, they aren't willing to do it....I went to my bank, because it showed through emails l sent trying to get return info for my purchase to be returned but no success. My bank gave me a credit for the amount l spent.

I buy Two t-shirt from lâchor its thé same company, i never receive.

I send à Email, thé email dont exist right now and the website is close

I report that at the police for Fraud.

I ordered 2 t shirts 2 months ago. I received my package after 4 weeks. They sent me VESTS not tshirts. From that day, now 5 weeks ago ive been asking for a refund. They expect ME TO PAY RETURNS POSTSGE for there mistake . NO NO NO!!!. Do not order from this company. Customer service is non existent . All i want is my money back

I would give zero stars, if possible. They're scammers, and I am filing a complaint with my credit card company. It seems they not only lie regarding orders being canceled, then ship them out, but LIOR also lies regarding their 💯 money back guarantee. That's called false advertising here in the US.

SCAMMERS! DO NOT BUY ANYTHING FROM THEM.!!
THEY SELL CRAP.
YOU WILL NOT GET YOUR REFUND!
THIEFS AND LIARS!!!!

This company is horrible to work with. No tracking info available ten days after I ordered. They were quick to accept my $200 payment but after that it’s been a sh** show. The AI bot agent said my order had been cancelled, the live chat said it was processing, then I got an email that said it had been delivered (no) and every email since then refers me to the tracking app, which doesn’t show anything. About 1/3 of my messages have been replied to. No phone number to call. I purchased the additional worry free delivery thing but it doesn’t do anything. It doesn’t help track the package or anything. It’s an outside company and you have to wait a month before they’ll let you request a refund. It’s all AI and the Worst company I’ve dealt with in a long time!

Placed an order on 03/25/2026 and it's not 04/23/2026 and we still have not received our order. Emails to customer service get replied to with the same answer, that they will look into it and then nothing. No response, no order arrival, nothing, Can't even get a person on chat. DON'T WASTE YOUR MONEY!

Fraudulent company order was placed then canceled immediately. Then follow up emails to ensure they received the cancelation.

They coukd not find the order, although they told me that but had the order number.

There retur policy is auto generated same email but nothing is ever done.

Rip off stuck with the order that arrived you know the one they could not find.

Liars, thieves and hoping Mastercard will bill them back as I have a paper trail.

They are a nightmare to deal with if you are wanting to return.
They are cheap quality, looks like a baby would fall out of the pocket so they were never used or worn. I wanted to return them so sent pictures as they asked and approved the refund.
Well since it is in Canada, a valid business number is required and they provided some BS fake one so my package was sent back and I never got my refund. I messaged them this and never got a response. Terrible customer service.

Has to be a scam. Ordered over a month ago and still haven't received. Tracking said it came from China and there was a problem and to contact the carrier, but no carrier information.

The expandable diaper bag is cheaply made and hard to use. I wanted to return and learned how poor their refund policy is. Customer pays shipping and restock fee. NOT WORTH IT!!!!

If I could give them a zero rating I would. Shipping to my location, took approximately one month. When contacted regarding the return, they make you jump through all types of hoops, taking pictures requesting return, having to get their permission before sending. Then you learn the return has to go to Canada and you are responsible for shipping costs plus a 5% restocking fee. Their original advertisement said easy returns 100% money back guarantee. Not so!

I received order timely.

Don’t trust this company. They ship from China, their return policy is really bad.