LKQ Avis 

Vanmiddag langs geweest voor een borgclip voor de traplift voor mijn buurvrouw die 3 weken moet wachten op een reparatie. Verkoper Henk en zijn collega hebben een passende oplossing voor mijn gezocht een clip van een Vag bleek een passende oplossing te zijn.
Namens mijn buurvrouw bedankt.voor het mee denken.

This complaint is about LKQ Motors, an entity that is apparently separate from LKQ Corporation. I put a $200 deposit on a “rebuilt “ engine. When the photos of it arrived, my mechanic said it didn’t look like it was rebuilt and it was missing pieces. He said he would not install it if I bought it. I informed them of that and requested my refund. On May 12, 2026, I was advised by email that I would receive it in 5-7 business days. It has now been 26 days and no refund. I have sent six emails since the 7th business day came and went. The company has not responded in any way. I just want my $200 refund.
Addendum: It is now June 16, no refund no response to 8 emails.

De prijs is een drievoud van de meeste online winkels, en dan hoeft er niet om te rijden , winst maken ja ok ben ik mee eens maar een drievoud aanrekenen is er ferm over. Dit is 300% winst maken ! Hopelijk snel nieuwe uitbaters aan 30% .

I had just called LKQ and was put on hold. Not too long tho, maybe 10 mins. However, because of my chemo brain, and the brain damage I suffered in a terrible accident in Feb of ‘24’, I could not remember who I called. It is very embarrassing as it is, to have to ask who it was that I called; but to add to it by the CSR laughing at me, was totally unacceptable!! And I was flabbergasted that someone that deals w/the public, and someone you would expect to be professional, could be that rude!! I told him that I had chemo brain, but he kept laughing, until I told him I had 4th stg cancer, which I do, and that I wasn’t kidding! I then told him he was rude, and I would take my business elsewhere!! And I hung up! They called me right back, but I didn’t answer, and they didn’t leave a message! Now I understand why they only have a 1 1/7 star rating! If anyone reading this has cancer like me, God bless you and may he get you all well and healthy!! And please take your business elsewhere! I would greatly appreciate the support! That man was totally insensitive!! Thank you!

Delivering used materials sold as new. Customer care is very rude

Extremely poor customer service been to their place three times to pick up Parts. Nothing has worked out tried to escalate it to a manager, who was not able to do it so I had to resort to this. They don’t care about customer service. I don’t believe would not recommend them to anybody at this time.

boughte online via ebay some car parts,they send me just one item me i pay for 2 ,a pair,than i try to contact customer service,that is really a jock they don.t care about you not respond on your querrys ,is a total disgrace ,shocking customer service,avoid these cowboys orn you will be sorry

From contact to pickup was absolutely brilliant....price was spot on and constant updates....great service...thank you

I emailed this company to confirm a Subaru stereo part number was correct because it was listed under the part number I was looking for but the description said “ID unknown, Verify before buying.” I finally got a call from a lady named Christina and I swear it’s like she never even read the email. She was extremely rude, condescending, and talked over me. Acted like I had no idea about part numbers, how to confirm with my VIN, and what the word “OEM” meant. But then repeatedly asked me for the part number WHEN IT WAS IN THE EMAIL I SENT!! I ended up having to hang up on her. I was going to buy this head unit because I was glad to see they had a return policy / warranty in case there were any issues.

Looks like I dodged a bullet!

Op donderdag op de gebruikelijke manier nummerplaten laten bestellen door onze magazijnmedewerker.
Deze komen dan normaal dezelfde dag binnen.
Vrijdagmiddag zelf moeten bellen waar de nummerplaten bleven. ( 16.30 uur )
Deze waren ze vergeten te maken, maar zouden zaterdag ochtend gemaakt worden en uiterlijk 9.30 uur bezorgd worden.
Vandaag ( zaterdag ) om 10.00 uur maar eens gebeld waar de platen bleven.
Antwoord: het apparaat om de platen te maken is kapot. Klant zat al 2 uur bij ons in de showroom te wachten op de nummerplaten!
Géén oplossing geboden door LKQ, ook géén excuses !!
Toen zelf actie ondernomen om de platen in Nieuwegein te laten maken.
Kom je vervolgens daar aan en liggen ze nog niet klaar.
Nog eens een half uur vertraging.
Ze weten niet wat service is bij LKQ, zelf tot een oplossing komen is er niet bij!
Wat een ellende!

LKQ is the shadiest salvage yard I ever used I would never buy any parts from this company

Title: Advertised price not honored

Review:

I found an engine listed by LKQ on Car-Part for $1,106. When I called the number on the listing, it went directly to LKQ in Illinois, and I was directed to their website to purchase it. The exact same engine with the same part number was listed there for $1,223.50.

Since it was after hours and I wanted to secure the engine, I purchased it. The next day I contacted customer service expecting them to correct the difference since it was their own listing.

Customer service (Jo) first said the difference was due to shipping, which made no sense because I also paid $330 separately for shipping. Then she said it was tax, even though tax was also added on top of the $1,223.50 purchase price.

The final explanation was that they “don’t price match other companies.” The issue is this was not another company — it was LKQ’s own listing on Car-Part, their own phone number, and their own website.

Refusing to honor your own advertised price is disappointing and feels like a very misleading way to do business.

Was on hold for a hour and 20 min. And another time for 40 min. Can’t even get ahold of them.

If I could rate them a zero or negative I would. This is the craziest experience I have ever seen, who ever runs this business or writes there "Terms" is an absolute idiot. Their supervisors don't call back, I ordered a REMAN engine, got it installed, following all procedures, and it was knocking on start up with a heavy misfire- We went through the warranty process which they will only pay a fraction of our labor rate when it was bad off the shelf. I get the terms of the warranty or $95/Hour, but the owner hasn't even taken the vehicle yet, and it is bad, that should be at 100% of the manufacture to cover. Now we have got the second engine in, and the P3400 code keeps coming back, and there is an issue internally with this engine, (The same as the first engine, but not knocking at least). If that isn't bad enough, they want me to wait until the first replacement engine gets back to them in Texas, to inspect, before they can send out a new engine. Like this is crazy to me and terrible customer service. All I get back is I can't do anything about it, that's in the terms of the warranty, and that I can't talk to a supervisor they don't do that! WHAT!! what is a supervisor for? I have been waiting 2.5 weeks for a call back from a supervisor and still haven't received one after multiple requests. like this company is beyond disorganized.

I went to get a steering knuckle for my civic(which used to include the bearing with it). I was trying to avoid buying a new bearing($40) and paying a shop($60) to press it in. I happened to find said knuckle already extracted and laying beside the junk car. When i get to the cashier she told me $114 because they price the knuckle and bearing seperately, and that id need to have it pressed out then bring the knuclke/spindle back for my $60 refund!!! So Im supposed to pay 2 $5 admission fees,$10 in gas for 2 round trips, and still get charged virtually the same price as a new one???? I got 2 words for LKQ. If you live in Houston area, go to U Pick and Pull and avoid LKQ like the plague.

Needed a tube from airbox to turbo. Showed counter guy a pic and he noted airbox and all tubes/pipes. Arrived to pick up and it was just the airbox. Counter guy tells me that happens a lot. Doesn't offer to have them go get the right parts or let me show them what I need just offers a refund.

In september 2025 op sollicitatie geweest in Breda. Nu februari 2026 nooit meer iets gehoord. Geen reactie naderhand geen afweizubg netjes. Kan me voorstellen dat je iets kan vergeten.. maar die blaaskaak waar ik dat gesprek mee had kon me wel de dag daarop belken voor een sollicitatie. Nou eerlijk gezegd was het salaris van 2500 bruto en om de 3 weken ook zaterdags wel om te janken. Dus enorm bedankt dat ik nu een geweldige leuke baan al heb vanavond november

Purchased a rebuilt motor from LKQ 2.5 years ago, installed by my long standing mechanics shop with 5 stars. 6 months and 15,000km into install, was left stranded on the side of the hwy on a road trip. Paid my shop labor to open up engine, take video to show internal damage from faulty parts. Took 6 months to assess, work thru administration, ship replacement motor and reinstall. Had to pay additional out of pocket labor to install second motor to the already spent $ for diagnostics. 2nd motor 7,000km into install, hwy drive home left stranded again, engine limped into no go mode. Towed for a second time...groundhog day all over again. Pay for diagnostic, prove internal rebuilt issue, ship new motor, ship back first rebuild, pay additional labor for 3rd rebuild motor & reinstall. Asked for a breakdown of rebuild sheet with shop this time, LKQ would not provide proof of rebuild nor quality of rebuild. 3 rebuild motors, down 2 1/2 years & additional $3,500 out of pocket...what good is a 2 year unlimited km warranty when you are sold most likely a used not rebuilt motor???. STAY AWAY FROM LKQ REBUILD MOTORS AND ANY SHOP REPRESENTING THEM! You are better served knowing the rebuild shop, seeing the product and getting a rebuild spec sheet.

Verkopen voor dure prijs gaat snel maar garantie geven nul komen hun afspraken niet na