LKQ Avis 

As a returning customer, the service is HAORRIBLE, the agent's treat people let junk, not because they work at a junk yard we should be treated like that. i am about to spend 5k, they are rude especially Christina Vandebogart. very disrespectful

I am currently stuck in a nightmare caused by LKQ Mid-America’s total inability to manage a simple delivery. Through a warranty claim (IR-21746636), they were contracted to deliver a rebuilt transmission to an AAMCO in Boise.
​The first unit was 'lost' in transit. The second unit was supposedly delivered yesterday, but the driver apparently 'couldn't locate' a massive, well-known AAMCO franchise on a main road and misdelivered it. Now, they've lost contact with their own driver.
​This is a 2014 Silverado—not a rare vehicle. This incompetence has left me without a car for over two weeks, exhausted my rental car allowance, and forced me to involve the state Department of Insurance. If you are a shop or a consumer depending on LKQ for a timely repair, look elsewhere. Their logistics are a disaster, and their '3-year warranty' means nothing if you never actually receive the part

Bij aankoop van een set remblokken in de LKQ winkel berekent dit bedrijf voor het gelijkwaardige artikel 3 x de gemiddelde prijs van internetwinkels. Het is begrijpelijk dat prijzen in fysieke winkels hoger liggen dan internetwinkels, maar 3 x de prijs is gewoon exorbitant. Een paar mogelijke conclusies zijn: of LKQ wil liever geen particuliere klanten in de winkel, of LKQ heeft geen gevoel voor marktprijzen, of LKQ is te hebberig richting particulieren.
Mijn conclusie is, koop als particulier nooit in een LKQ winkel, je betaalt 2 x teveel.
Helaas kon ik niet anders omdat de auto binnen 2 uur voordat hij op de ferry ging gerepareerd moest worden.

Oh my God to come to this one who ordered me oil for my car and it didn’t turn up. I’ve come here again today to ask and he still hasn’t turned up. My oil cost £100 so for a loyal customer to return I would be absolutely furious if I was the owner of this company and the staff lost me £100 Customer every time they need an oil.

On 05/29/2025 My Pilot needed an engine according to my mechanic, The body shop tech next door knew the Rep at LKQ Lunenberg Mass, made a call, I paid $1900 CC over the phone, they delivered on 06/04/2025, and the core $120 will be going to my CC. Mounted the engine, found out it was cracked, called the place back they sent another one, they will credit me $100 for $1200 install, but instead they sent the check to the body shop and we were looking for the SS for weeks. the second engine was installed couple days later. drove away from the garrage, sluggish no power...and fumes comminmg from the exhaust. I had a work travel outside the country for the entire summer, I call the rep at LKQ prior tio let him know about the 2nd engine's issues, told me we will deal with it when you come back. Mid-September I am calling and calling leaving msg to the rep, finally I had to press zero, they told me that he was no longer with the company. the new rep didn't want to deal to my issue, was avoiding me when i call, he would let me hanging on the phone for a long time until I needed to hang up and call back again, they were rude, finally told me for warranty protocol I needed to take the car to a mechanic and call from there to process the claim, I had to wait the whole for this claim guy to call. his question was did you change the timing belt and the seals during the install? No Sir wouldn't that enter fair with the warranty? so I got denied because I was supposed to rebuild the new engine prior to installation, and my warranty expired also. so, I am about $3000 loss from Quality Parts at LKQ. Spoke with the manager "Brian" Nothing I can do for you sir only go find another shop and I will give you a small break on another engine, but this time you need to change the timing belt and the seals... Does anyone have any recommendations? Do I need to file a claim in court?

My husband works for this horrible company. I'm tired of them forcing him to deliver their junk that constantly has to be returned and having to do 3 routes when your only supposed to do one per driver. He's been injured several times and they do nothing to prevent these delivery drivers from lifting without equipment. Loading these trucks to way above weight limit. I dare something to happen to him on your job. Time for this crooked business to go down!!!

I purchase a reman engine, a mechanic and I put it in May. Since then I still have not been able to drive my truck, it has no power. I purchase all new components for it, didn't want to run use parts into the new reman.
I had three mechanics look at it so far and none of them want to deal with the insurance company LKQ. They said its a waste of time. I have gone back and forth with them with no success, I was told if I purchase the no fault ins even if I forgot to add the oil and it froze up it would be cover.
Well, they haven't stood by that word the no fault was a waste of money. My third mechanic has said the lifter are way to tight on it that's why I haven't had any power in the truck, which is LKQ remanufacturing issue, the engine paid around 2200 I think and with all new parts looking at around 3500, plus what I have paid each mechanic, I have around 6000 into it and hopefully the different lifter springs work not guarantee.
I will not purchase another engine from them base on my experience that I have had, reaching out to them is like talking to a wall.If I were you thinking of purchasing something from them I would look around, I thought I did my homework.

I don't have any experience with LKQ's services, but unfortunately, I do have experience with the behavior of one of their drivers last Friday. On the A50, we were literally forced off the road by an LKQ driver (license plate VTV-89-R) who, for no reason, insisted we should make way for the left lane (A50). He first looked at us and, to our surprise, simply pushed us off the road. We immediately contacted LKQ and reported this, hoping they would confront this young, inexperienced driver about his life-threatening behavior.

Garagisten let op!!
Als LKQ een Schade expert stuurt om een garantie te beoordelen sturen ze ene Rob die Zich voordoet en voorstelt als Schade expert MAAR DIT NIET IS !!!
Heeft nergens verstand van en maakt een mooi sprookje op en Keurt alles af en draait het zo dat het niet aan LKQ ligt
De oplichters. Ze schuiven alles af zodat ze geen garantie kosten hoeven uit te keren

I purchased a motor for my 2015 Audi A6 from LKQ. After my first mechanic tried to install the motor, nothing worked. He then had the car shipped to a more experienced mechanic, thinking that they may be able to figure out what was wrong. The next mechanic determined that the motor was no good. EVERYONE tried calling the company but could never talk to anyone for several months. Eventually, they were able to talk with someone, only to not hear back from them concerning the faulty motor. Spent over $3000 and FOR NOTHING! This is EXTREMELY bad for this company, and I hate for this to happen to anyone else. Did not get any help whatsoever!

We've been doing business with them for over 20 years, and it used to be a top-notch company. Now, when you come in for a warranty, no one is home, and in return, you get a visit from an unprofessional account manager who only has one assignment and doesn't offer a warranty. A terrible company.

New reman motor lasted 3000 miles at best if they decide to cover labor 50.00 and hour be warned . Months to recieve core refunds ! Never deliver on time .

You guys are scammers. will never do business with you again!!!!

Esta empresa esta a punto de cerrar devido a que no contestan es un problema regresar ,aclarar ,y comunicarse con ellos ...te cobran demas ...cuando vas a pagar y nadie te da una solucion...bay bay lkq en poco tiempo

have been in business for forty years and always LKQ was my first go to for parts they sent a low mileage motor supposedly after install found dead cylinder struggling to get reimbursement including what they asked us to check very disappointed with customer service looks like we will have to go to BBB

DO NOT PURCHASE ANY HEAVY DUTY TRUCK PARTS FROM THEM! they do not warranty any parts. I spent $7000 on a differential that only lasted 500 miles before overheating and all gears and bearings being destroyed. They refuse to warranty. There a total scam!

Extremely disappointing product and terrible customer service

I bought a car cover from LKQ in Hoofddorp NL for around €85, expecting better quality than a cheap €11 cover from Action. What a mistake. Within just three weeks, the cover was completely unusable; and this with only regular use, no extreme weather or abuse.

When I contacted LKQ, I was offered only a 50% goodwill compensation. Frankly, that’s outrageous. I paid a premium price for what turned out to be a low-quality product that didn’t even last a month. I expected much better.

To make matters worse, their customer service was unhelpful and dismissive. No real apology, no proper accountability. Just a weak “coulance regeling” that doesn’t even come close to covering the inconvenience or the waste of money.

Absolutely unacceptable. I would strongly advise against buying this product or relying on LKQ for anything.

Update 15-7-2025: Finally resolved to full satisfaction. Thank you

Meh new LKQ equals same bad customer services! I used to like finish master easy call and order and delivery now its a mess

bought an engine on ebay listing stated it had 132xxx miles on it and was a good running engine so i ordered it as i have had many dealigs with lkq and found them to be reputable. Turns out there is zero quality control on the parts they sell because once i installed the engine i found my self trouble shooting a no start was like whatever maybe one of the sensors that were on the engine were bad so i did some checking and eveything tested good had spark fuel pulse from the injectors good fuel pressure and that is when i tested the compression all 4 cylinders were 72 psi or lower with the lowest being 32 psi.... contacted them and they told me i was out of luck.... never buying anything from these scum again....

3370 E Lone Mountain Rd, North Las Vegas, NV 89081, United States

This branch Specifically - Absolute piece of garbage. The amount of disrespect to customers, customers property, and to employees from what I have seen, is absolutely disgusting. Management from the top down (Specifically from the top) has proven to be unhelpful, inconsiderate, and blatantly disrespectful. Whatever you do, avoid this branch and the management (if you're an employee or potential employee). I've never seen disrespect like this from a company in my life.

If you are reading this, do not give your money to this place. The immorality is unprecedented.