Lodge Brothers (Funerals) Ltd Avis 

5 511
TrustScore 5 sur 5

5,0

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Lisez les avis des autres

Noté 5 sur 5 étoiles

I cannot recommend Lodge Brothers Dedworth branch highly enough. From our first contact when they came to collect our dad in the early hours of the morning, right through to the aftercare they provide... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Professional service and an attention to detail that provided a great service. The optionals, in our case flowers and Order of Service, where exceptional. My mum took out a plan many years ago and... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

Very professional and extremely kind in what was,a traumatic time on my loss of my wife, Sandra. Elaine was extremely helpful and her compassion helped get me through the days leading up to Sandr... Voir plus

L'entreprise a répondu

Noté 5 sur 5 étoiles

The team at New Malden were exceptional. They made a very tough period in our lives so much easier with their care, compassion and wisdom . The funeral arrangements for our father were handled pro... Voir plus

À propos de l'entreprise

  1. Directeur funéraire
  2. Vente de cercueils
  3. Service de crémation
  4. Entreprise de pompes funèbres
  5. Services juridiques

Écrit par l'entreprise

Lodge Brothers are an independent, employee owned funeral service. 7 generations of our family have been helping local families in their time of need. For 240 years we have provided funerals, both modern & traditional, with reverence and compassion, for all faiths and the non-religious. We can facilitate cremations, burials, direct cremations and remembrance services. We bring our Lodge difference to every service offered including our own legal team (providing wills, probate and lasting POAs) and our highly skilled masons providing unique memorials, inscriptions and design work. We have a dedicated Funeral Plan Team who can help with planning for the future with a funeral plan or funeral wishes. We also supply floral tributes, Orders of Service, cremation urns and keepsake jewellery.


Coordonnées de contact

5,0

Excellent

TrustScore 5 sur 5

6 k avis

5 étoiles
4 étoiles
3 étoiles
2 étoiles
1 étoile

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A répondu à 100 % de ses avis négatifs

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5,0

Tous les avis

(5 511)

719 avis reçus au cours des 12 derniers mois

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Les entreprises sur Trustpilot n’ont pas le droit d’offrir des incitatifs ni de payer pour masquer des avis. Les avis reflètent l’opinion des utilisateurs et non celle de Trustpilot. En savoir plus

Noté 5 sur 5 étoiles

Lodge Brothers

Very professional and gave great advice and guidance right from the first meeting. On funeral day the team were so helpful and understanding.

29 mai 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind feedback. We are pleased to hear that you felt well supported throughout the process and that the team on the day offered reassurance and care. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Two brilliant

Two brilliant, kind and informative employees - Penny and Karen - certainly lessened the burden of a funeral with their attitudes to us! Unbelievably good! We also managed to have some happy moments with them! Thanks so much to you both! The team on the day were excellent too!

20 mai 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for taking the time to leave such a thoughtful review. We are deeply grateful for your kind words and are pleased to hear that Penny and Karen provided the support, guidance and compassion that you needed during such a difficult time. We will ensure that your appreciation is shared with both Penny and Karen as well as with the team who supported you on the day. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Kind and compassionate service

Thank you so much to Chris and the team at Lodge Brothers Englefield Green - from the first call from Helen to collecting Mums ashes they have been so helpful and kind - the office has a peaceful and calming atmosphere with a lovely room with tea or coffee when completing the arrangements.

3 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind and heartfelt feedback. We are so pleased to hear that Chris, Helen and the team provided such thoughtful support and kindness throughout every stage of the arrangements. It is especially meaningful to know that the atmosphere in the office brought some comfort during a difficult time. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Lodge Brothers have been very supportive

Lodge Brothers have been very respectful, professional & helpful in every way, especially at this difficult time. The flowers were magnificent and staff smart, friendly and courteous.

18 mai 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind review. We are pleased to hear that our team provided respectful, professional and helpful support during this difficult time. We are also delighted that the flowers met your expectations and that our staff's courteous and professional service was appreciated. Thank you for placing your trust in Lodge Brothers and for your valued feedback. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

An Exceptional, Compassionate, and Truly Professional Service.

After being badly let down by other funeral companies — unanswered calls, ignored emails, broken promises and months spent chasing a refund — I had lost all faith funeral companies. Then I found Lodge Brothers.

From my first contact to my last, they showed real care, compassion, understanding and professionalism. They listened, advised and guided me through everything, and treated my parents’ memory with the dignity that had been missing before.

The headstone they created is beautiful and crafted with genuine pride. It means so much to finally have a memorial that reflects the love my family holds for them.

Mary, Lyn and the whole team — I cannot express enough how grateful I am for the way you supported me throughout this entire process. Your kindness, patience and genuine care made an incredibly difficult time so much easier to navigate. Every conversation, every update, every detail was handled with such respect and compassion, and it truly meant the world to me and my family.

Lodge Brothers gave me back a sense of trust at a time when I truly needed it. I highly and wholeheartedly recommend their services.

26 mai 2026
Avis spontané
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you so much for your heartfelt review and for sharing your experience. We are deeply touched by your kind words and are honoured that you entrusted us with helping to commemorate your parents. We are sorry to hear about the difficulties you faced before coming to Lodge Brothers but we are pleased that Mary, Lyn and the wider team were able to provide the care, compassion and support you deserved during such an important and emotional time. It means a great deal to know that you felt listened to, guided and treated with the dignity and respect that your parents’ memory deserves. We are especially glad that the memorial has met your expectations and provides a fitting tribute to your parents. Knowing that it reflects the love your family holds for them is truly rewarding for our team, who take great pride in every detail of their work. Your recommendation and appreciation mean so much to all of us. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Extremely competent

From our first meeting Maaike was the ideal mix of compassion and helpfulness. She is very experienced and knowledgeable. Her gentle guidance was timely and appropriate. She was always available to answer questions and knew most of the answers immediately. On the day of the funeral Paul and his team were excellent. The funeral and cremation passed off without a hitch.

26 mai 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind words. We are so pleased to hear that Maaike provided the perfect balance of compassion, support and expertise throughout this difficult time. Her experience, knowledge and gentle guidance are qualities we greatly value and it is wonderful to know they made a positive difference for you and your family. We are also delighted to hear that Paul and his team provided excellent care on the day of the funeral. Your feedback means a great deal to us. Thank you for placing your trust in Lodge Brothers. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Jacqueline was very effective from the…

Jacqueline was very effective from the moment we walked in. Her professionalism was very helpful and even followed up after the ceremony to make sure everything had gone smoothly.

26 mai 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your 5-star review. We are delighted to hear that Jacqueline made such a positive impression from the moment you arrived. Her professionalism, attention to detail and commitment to ensuring everything ran smoothly are qualities we greatly value. We are especially pleased that her follow-up after the ceremony helped make your experience even more reassuring. We will be sure to pass along your kind feedback to Jacqueline. Kind regards Robert Lodge

Noté 4 sur 5 étoiles

The efficiency of the restoration

The efficiency of the restoration, I haven’t seen the restored grave yet in person, only the photographs sent to me from Lodge brothers, which look like the work was carried very well and I hope to see it myself when I visit the grave in two weeks time.

2 juin 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for sharing your experience. We are pleased to hear that the restoration process was handled professionally and that the photographs gave you confidence in the quality of the work completed. We hope that when you visit in person, the memorial meets your expectations and brings you comfort. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Excellent service

Excellent service. Really lovely staff. Couldn't have been better. Very understanding and caring. Very professional and polished. Everything went very smoothly. Highly recommended.

18 mai 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Your words beautifully highlight the caring and professional service provided by the team during such a challenging time. Thank you for sharing your experience—it is sure to offer comfort and guidance to others facing similar circumstances. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Lodge brothers made the whole funeral…

Lodge brothers made the whole funeral and later there stonemasons work on Sally memorial Head Stone easy , commpasionet , smooth, and put family and relatives first with both Sally's wishes and the family's as well .
They kept me informed of what was happening and when as a courtesy . I found them very efficient and competitively priced . The stone masons went above and beyond on my wife's head stone which was stunning . as it was better than I was expecting as the craftsmanship was exceptional.
Would recommend lodge Brothers for all your funeral needs E T C .

Andrew

2 juin 2026
Avis spontané
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for sharing such a heartfelt message. We are truly pleased to hear that both the funeral arrangements and the memorial work were handled with care and attention throughout. It means a great deal to know that all of your wishes were respected at every stage and that you felt supported throughout the process. We are grateful for your kind comments about the stonemasons and the quality of the memorial craftsmanship. Your recommendation is appreciated. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Excellent service

Claire in the office handled everything for us in a very professional and caring manner and on the day Daniel and his team were excellent as well.

18 mai 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind feedback. We are so pleased to hear that the arrangements were managed with such care and attention by Claire, and that the support provided on the day helped everything run seamlessly. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

I felt supported at every stage from…

I felt supported at every stage from the initial visit to my home and the planning of the funeral. Professional yet compassionate.

18 avril 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for sharing your positive experience with us. Our team is committed to providing the highest level of care and support. Your words mean a great deal to us. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Penny and everyone at the Byfleet Village branch.

Penny and everyone at the Byfleet Village branch was always there to answer any queries. Nothing was too much trouble and we felt all the arrangements were in safe hands.

22 mai 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind feedback. We are pleased to hear that Penny and the team were always available to support you throughout the arrangements. It means a great deal to know you felt everything was handled with care and attention. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Late fathers funeral

The whole process from start to finish went so smoothly thanks to the friendly professional staff, and a big thank you to Christine at the Englefield Green branch for her guidance and support, thank you.

22 mai 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you so much for your lovely review. We are delighted to hear that the whole process went smoothly for you and that our team provided friendly and professional support throughout. A special thank you for mentioning Christine at our Englefield Green branch. We are so pleased to hear that her guidance and support made a positive difference during this important time. Your kind words will mean a great deal to her and the wider team. Thank you again for placing your trust in us. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Fantastic service

Fantastic service. Very helpful and showed great empathy through a difficult time arranging my mums funeral.
I cannot thank them enough for a professional service which was faultless.

16 février 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind review. It means a great deal to hear that you found our team helpful, empathetic and professional throughout the process. Providing compassionate and faultless service to families is incredibly important to us and your feedback will be shared with the team. Thank you again for your trust and recommendation. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Professional, efficient, kind and friendly service

Deb at the Uxbridge Road, W12 branch was very friendly and helpful. She guided me though the whole process and understood what I was going through. She also recommended an excellent celebrant. On the day, the staff were professional, efficient and did a perfect job to ensure everything went smoothly. The pricing was also clear and transparent with no hidden extras. All staff involved really went the extra mile to support me through a very difficult time including phone calls to check in and follow up.

20 mai 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you so much for your 5-Star review. We are especially pleased to hear that Deb at our Uxbridge Road branch was able to provide the care, guidance and support you needed throughout the process and that the recommendation for the celebrant was helpful. It is also wonderful to know that our team helped ensure the day ran smoothly and that you felt supported every step of the way. Your feedback means a great deal to everyone involved. We will be sure to pass your lovely comments on to Deb and the wider team. Thank you again for placing your trust in us. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Considerate and Efficient

Suzette (WALDING and Son, Uxbridge Branch) was our point of contact.
Right from the outset she was very comforting and reassuring, explaining everything slowly and methodically.
The cremation service itself was seamless led very confidently by Daniel.

30 avril 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind and thoughtful review. We are so pleased to hear that Suzette was able to provide comfort and reassurance from the very beginning, guiding you through everything with care and understanding. We are also glad that the cremation service was carried out so seamlessly and that Daniel helped lead the day with confidence and professionalism. Your feedback means a great deal to us and we will be sure to pass your lovely comments on to both Suzette and Daniel. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Above and beyond with support

Was immediately put at ease from the moment we stepped through the door. Had a relaxed informal chat initially followed up by a longer appointment to discuss what we wanted. I had two specific requests and wasn’t sure either would be possible but again we were reassured and the person we were dealing with gave us every reassurance they would do their upmost best to meet these requests.
We felt supported every step of the way and felt able to pop in whenever I passed for a chat, advice or an opinion. There was never any pressure to do anything a certain way or to use Lodge brothers for anything else like flowers or stationary. Everything was done on our terms. I would not hesitate in recommending them. Tracy made the whole matter an easy, relaxed and pleasant experience.

13 mai 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you so much for your thoughtful and heartfelt review. We are truly grateful for your kind words and are so pleased to hear that you felt supported, reassured and comfortable throughout the entire process. It means a great deal to know that Tracy was able to provide the care, understanding and guidance you needed, while ensuring everything was done entirely on your terms. Your recommendation means so much to us and we will be sure to pass your lovely comments on to Tracy and the team. Thank you again for placing your trust in Lodge Brothers. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Very helpful and polite staff work and…

Very helpful and polite staff work and service to a very high standard. No complaints happy with everything

20 mai 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your 5-Star review. We are so pleased to hear that you found our staff helpful and polite and that you were happy with the high standard of service provided. Your kind feedback is greatly appreciated and will be shared with the team. Kind regards Robert Lodge

Noté 5 sur 5 étoiles

Lodge brothers provided an excellent…

Lodge brothers provided an excellent service at a very sad time for us. They were very professional and attention to detail was great.

20 mai 2026
Logo de Lodge Brothers (Funerals) Ltd

Réponse de Lodge Brothers (Funerals) Ltd

Thank you for your kind words. We are truly grateful you chose Lodge Brothers to support you during such a difficult time. Your comments about our professionalism and attention to detail mean a great deal to our team. Please accept our sincere thanks and we are glad we could provide comfort and support when it mattered most. Kind regards Robert Lodge

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